Nortel Quality Monitoring Installation Manual page 137

September 2007
Dependent Properties for Manual AIM
If you set CTI_BUTTON_GRP to "MANUAL", you must specify values for
the following properties:
Property:
Description:
Possible Values:
Comments:
Property:
Description:
Possible Values:
Comments:
Installation Guide
AGENT_EXTENSION
The value entered here is used to pre-populate the
agent's extension when they are logging into AIM.
Default: 1234
AGENT_EXTENSION_LOCK
Locks the value entered for AGENT_EXTENSION
so that the agent can not change it.
Default: "0". Set to "1" to enable agent extension
lock.
If you do not want to enable agent extension lock,
do not place this property on the command line.
Silent Agent Installation
137