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Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
806f0021-3003ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI
3)
Explanation: This message is for the use case when
an implementation has detected a Fault in a slot.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
806f0021-3003ffff • 806f0021-3005ffff
806f0021-3004ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI
4)
Explanation: This message is for the use case when
an implementation has detected a Fault in a slot.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
4.
Replace the affected adapters.
5.
Replace the riser card.
6.
(Trained service technicians only) Replace the
system board.
806f0021-3005ffff
Fault in slot
[PhysicalConnectorSystemElementName]
on system
[ComputerSystemElementName]. (PCI
5)
Explanation: This message is for the use case when
an implementation has detected a Fault in a slot.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1.
Check the PCI LED.
2.
Reseat the affected adapters and riser card.
3.
Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
77
Chapter 3. Diagnostics
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