IBM System x iDataPlex dx360 M4 7912 Service Manual page 38

Problem determination
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I.18009 • I.1800D
User response: Complete the following steps:
1.
Verify that matching DIMMs are installed in the
correct population sequence, according to the
service information for this product. Correct any
configuration issues found.
2.
(Trained Service technician only) Replace
associated Processor. Inspect Processor socket and
replace the system board first if socket is damaged
I.18009
[I.18009] A core speed mismatch has
been detected for one or more
processor packages.
Explanation: Processors have mismatched Core
Speed
Severity: Error
User response: Complete the following steps:
1.
Verify that matching processors are installed in the
correct processor sockets according to the service
information for this product. Correct any mismatch
issues found.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace
Processor. Inspect Processor socket and replace
the system board first if socket is damaged.
I.1800A
[I.1800A] A mismatch has been
detected between the speed at which a
QPI link has trained between two or
more processor packages.
Explanation: Processors have mismatched Bus
Speed
Severity: Error
User response: Complete the following steps:
1.
Verify that the Processor is a valid option that is
listed as a Server Proven device for this system. If
not, remove the Processor and install a Server
Proven one.
2.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product. Correct any mismatch
found.
3.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
processor error.
4.
(Trained Service technician only) Replace the
Processor. Inspect Processor socket and replace
the system board first if socket is damaged
20
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
I.1800B
[I.1800B] A cache size mismatch has
been detected for one or more
processor packages.
Explanation: Processors have one or more cache
levels with mismatched size
Severity: Error
User response: Complete the following steps:
1.
Verify that matching processors are installed in the
correct processor sockets according to the service
information for this product. Correct any mismatch
found.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.
I.1800C
[I.1800C] A cache type mismatch has
been detected for one or more
processor packages.
Explanation: Processors have one or more cache
levels with mismatched type
Severity: Error
User response: Complete the following steps:
1.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.
I.1800D
[I.1800D] A cache associativity
mismatch has been detected for one or
more processor packages.
Explanation: Processors have one or more cache
levels with mismatched associativity
Severity: Error
User response: Complete the following steps:
1.
Verify that matching Processors are installed in the
correct Processor sockets according to the service
information for this product.
2.
Check IBM support site for an applicable service
bulletin or firmware update that applies to this
Processor error.
3.
(Trained Service technician only) Replace the
system board.

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