IBM System x iDataPlex dx360 M4 7912 Service Manual page 137

Problem determination
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806f0a07-0302ffff
[ProcessorElementName] is
operating in a Degraded State. (CPU 2)
Explanation: This message is for the use case when
an implementation has detected a Processor is running
in the Degraded state.
Internal Event: No
Severity: Warning
Alert Category: Warning - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0038
SNMP Trap ID: 42
Automatically notify Support: No
User response:
1.
Make sure that the fans are operating, that there
are no obstructions to the airflow (front and rear of
the server), that the air baffles are in place and
correctly installed, and that the server cover is
installed and completely closed.
2.
Check the ambient temperature. You must be
operating within the specifications.
3.
Make sure that the heat sink for microprocessor n
is installed correctly.
4.
(Trained technician only) Replace microprocessor
n. (n = microprocessor number)
806f0a0c-2001ffff
An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 1)
Explanation: This message is for the use case when
an implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1. Make sure that the fans are operating, that there are
no obstructions to the airflow, that the air baffles are
in place and correctly installed, and that the server
cover is installed and completely closed.
2.
Make sure that ambient temperature is within the
specifications.
806f0a07-0302ffff • 806f0a0c-2003ffff
3.
If a fan has failed, complete the action for a fan
failure.
4.
Replace DIMM n. (n = DIMM number)
806f0a0c-2002ffff
An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 2)
Explanation: This message is for the use case when
an implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1. Make sure that the fans are operating, that there are
no obstructions to the airflow, that the air baffles are
in place and correctly installed, and that the server
cover is installed and completely closed.
2.
Make sure that ambient temperature is within the
specifications.
3.
If a fan has failed, complete the action for a fan
failure.
4.
Replace DIMM n. (n = DIMM number)
806f0a0c-2003ffff
An Over-Temperature Condition
has been detected on the
[PhysicalMemoryElementName] on
Subsystem [MemoryElementName].
(DIMM 3)
Explanation: This message is for the use case when
an implementation has detected an Over Temperature
Condition for Memory that has been Detected.
Internal Event: No
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0146
SNMP Trap ID: 0
Automatically notify Support: No
User response:
1. Make sure that the fans are operating, that there are
no obstructions to the airflow, that the air baffles are
119
Chapter 3. Diagnostics

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