IBM System x iDataPlex dx360 M4 7912 Service Manual page 93

Problem determination
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CIM Information: Prefix: PLAT and ID: 0850
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1.
Make sure the server meets the minimum
configuration to start (see Power-supply LEDs).
2.
Recover the server firmware from the backup page:
a.Restart the server. b.At the prompt, press F3 to
recover the firmware.
3.
Update the server firmware to the latest level (see
Updating the firmware). Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster
solution, verify that the latest level of code is
supported for the cluster solution before you update
the code.
4.
Remove components one at a time, restarting the
server each time, to see if the problem goes away.
5.
If the problem remains, (trained service technician)
replace the system board.
Firmware Error : Sys Boot Status :
806f000f-22010cff
CPU voltage mismatch detected
on [ProcessorElementName]. (ABR
Status)
Explanation: This message is for the use case when
an implementation has detected a CPU voltage
mismatch with the socket voltage.
Internal Event: No
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0050
SNMP Trap ID: 40
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
806f000f-2201ffff
The System
[ComputerSystemElementName]
encountered a POST Error. (ABR
Status)
Explanation: This message is for the use case when
an implementation has detected a Post Error.
Internal Event: No
806f000f-22010cff • 806f001e-2201ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0184
SNMP Trap ID: 50
Automatically notify Support: No
User response: This is a UEFI detected event. The
UEFI(POST) error code for this event can be found in
the logged IMM message text. Please refer to the
UEFI(POST) error code in the "UEFI(POST) error code"
section of the Information Center for the appropriate
user response. Firmware Error : Sys Boot Status :
806f0013-1701ffff
A diagnostic interrupt has
occurred on system
[ComputerSystemElementName]. (NMI
State)
Explanation: This message is for the use case when
an implementation has detected a Front Panel NMI /
Diagnostic Interrupt.
Internal Event: No
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0222
SNMP Trap ID: 50
Automatically notify Support: No
User response: If the NMI button has not been
pressed, complete the following steps:
1.
Make sure that the NMI button is not pressed.
2.
Replace the operator information panel cable.
3.
Replace the operator information panel.
806f001e-2201ffff
No bootable media available for
system
[ComputerSystemElementName]. (No
Boot Device)
Explanation: This message is for the use case when
an implementation has detected a System with No
Bootable Media.
Internal Event: No
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0286
SNMP Trap ID:
Automatically notify Support: No
75
Chapter 3. Diagnostics

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