IBM System x iDataPlex dx360 M4 7912 Service Manual page 256

Problem determination
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201-901-000 • 201-901-003
Reviewed: 09/04/2012
201-901-000 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try
the test after each action.
2. If the problem remains, contact your
technical-service representative.
3. Turn off the system and disconnect it from power.
Wait for 45 seconds. Reseat DIMM(s). Reconnect it
to power.
4. Make sure that DSA and BIOS/uEFI are at the latest
level.
5. Replace any DIMMS(s) mentioned in error, one by
one.
6. Make sure that all DIMMs are enabled in the
Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/31/2012
Reviewed: 08/31/2012
201-901-001 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try
the test after each action.
2. If the problem remains, contact your
technical-service representative.
3. Turn off the system and disconnect it from power.
Wait for 45 seconds. Reseat DIMM(s). Reconnect it
to power.
4. Make sure that DSA and BIOS/uEFI are at the latest
level.
5. Replace any DIMMS(s) mentioned in error, one by
one.
238
System x iDataPlex dx360 M4 Types 7912 and 7913: Problem Determination and Service Guide
6. Make sure that all DIMMs are enabled in the
Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/31/2012
Reviewed: 08/31/2012
201-901-002 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try
the test after each action.
2. If the problem remains, contact your
technical-service representative.
3. Turn off the system and disconnect it from power.
Wait for 45 seconds. Reseat DIMM(s). Reconnect it
to power.
4. Make sure that DSA and BIOS/uEFI are at the latest
level.
5. Replace any DIMMS(s) mentioned in error, one by
one.
6. Make sure that all DIMMs are enabled in the
Configuration/Setup Utility program.
7. If failure remains, refer to "Troubleshooting by
symptom" in the system "Installation and Service
Guide" for the next corrective action.
Date Message Added: 08/31/2012
Reviewed: 08/31/2012
201-901-003 Standalone Memory Test Failed
Explanation: Memory Diagnostics Test Failed.
Internal Event: No
Severity: Error
Serviceable: Yes
Recoverable: No
Automatically notify Support: No
User response: Complete the following steps:
1. Perform the actions mentioned one at a time and try
the test after each action.
2. If the problem remains, contact your
technical-service representative.

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