Service Support; Electronic Bulletin Board Service - Tektronix Phaser 550 Service Manual

Service support

Electronic bulletin board service

If the printer needs service, customers should contact their Tektronix service
representative at 1-800-835-6100 in the United States. Customers should be
prepared with the printer type, serial number and, if applicable, print samples
revealing the problem.
Tektronix supports an electronic bulletin board service (BBS) for customers with
a modem; they can connect to the bulletin board to download the latest versions
of Tektronix drivers and software. To access the BBS 24 hours a day, 7 days a
week, call (503) 685-4504. Use 9600 baud, 8 bits, 1 stop bit, and no parity.
Tektronix color printer support is also available through on-line services
World Wide Web: http://www.tek.com/Color_Printers/
Tektronix anonymous ftp server: ftp.tek.com/Color_Printers
Automatic File Server: color_printer_info@tek.com
Technical support: support@ColorPrinters.tek.com
America Online: Keyword: Tektronix
eWorld: Shortcut: Tektronix
ComputServe Go Tektronix
Key Operator Training
Service Manual 4-11
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