Tektronix Color Printer Information Server; Customer Support Hotline - Tektronix Phaser 550 Service Manual

4
Key Operator Training

Tektronix Color Printer Information Server

Customer Support Hotline

4-10 Phaser 550 Color Printer
Unix and VMS workstation utility files included with the printer on a PC
diskette let customers set up the printer to select between media trays, print
quality modes, color correction modes and other features. If customers don't
have the means of transferring these files from the PC diskette, they can request
files from the Tektronix Color Printer Information Server, an automatic file
serving program on the Internet that responds to requests for files.
Send electronic mail requests for files to the following address:
color_printer_info@TEKTRONIX.TEK.COM
To receive the list of information available on the server, type the following at
the Subject prompt:
send index
To examine the full index for any library, type:
send index from library-name
To request a single file from a directory, type:
send filename from library-name
To determine file size, type:
send list of filename from library-name
If customers encounter problems while using their printer, they can call toll-free
at 1-800-835-6100 (ask for the Customer Support Hotline). The Hotline can
answer technical question regarding using the printer, ranging from printing
from application software to technical specifications.
United States and Canada: The customer can call toll free 1-800-835-6100 (ask
for the Customer Support Hotline). Open Monday through Friday 6:00 am to
5:00 pm (PST).