Verifying That An Application Communicates To The Printer; Using The Error Handler Utility - Tektronix Phaser 550 Service Manual

3
Verifying the Printer and Host Connections

Verifying that an application communicates to the printer

Using the Error Handler utility

3-4 Phaser 550 Color Printer
This procedure verifies that an application installed on the Macintosh can print
to the printer. Note that many applications require a special printer description
file ( APD , PDF , PDX or PPD files) to print to a printer. These files contain
information specific to a particular printer, such as page sizes, margins, and
printing options. Refer to the Readme files on the diskettes for the latest
information on which applications require which printer page description files
and how to install them. The printer description files are provided on the
Macintosh Printer and Utilities diskette.
1.
Ensure that the correct driver is selected in the Chooser.
2. Start an application and select a file that contains text.
3. With an illustration or a page of text displayed, click and scroll down
the File pull-down menu and select the item Print... .
4.
A print dialog box appears on the screen. Click on the Print button in
the upper right corner of the dialog box to send a file to the printer.
If problems occur at this point, download the error handling utility to the printer
as explained in the next procedure. Contact the Customer Support Hotline
1-800-835-6100.
If the Macintosh does not print to the Phaser 550 printer, download the
Tektronix Error Handler.
1. Place the printer's Macintosh Printer Utilities diskette in the disk
drive. (The utility files are stored in a compressed format and must be
decompressed before they can be used. The software diskette
reference manual explains how to decompress files.)
2.
Select the Phaser 550 printer in the Chooser .
3. Locate the Tek Error Handler file in the folder of decompressed utilities
files.
4. Launch the LaserWriter Utility.
5.
Click and pull-down the Download PostScript file menu item. Select
the Tek Error Handler file and download it to the printer.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.