Using The Error Handler Utility - Tektronix Phaser 550 Service Manual

3
Verifying the Printer and Host Connections

Using the Error Handler utility

3-10 Phaser 550 Color Printer
VMS
To print to the printer in the VMS environment, you must have the PhaserSym
symbiont running on the host. To print to the printer from the host, you must
first have the printer's queue established. This is site-dependent and requires
the aid of the site's network administrator. After the queue is in place you can
proceed to the next step.
1. To verify the host-to-printer (VMS host) connection, use the NCP
LOOP CIRCUIT command from the host. If this does not work, the
printer or host has not been properly configured, or there is a cabling
problem
2.
From the host, issue the SHOW QUEUE /full command to list all the
available printer queues. Ensure that the Phaser 550's queue is listed.
3. Print to the printer by sending this command:
print/queue=<queue name> <file.nam>
where <queue name> is the printer queue and <file.nam> is any
PostScript file. If the file does not print, the print queue has not been
configured properly.
If the workstation print file does not print on the printer, (the file downloads
without an error but no print is ever made), then download the Tek Error
Handler utility to the printer.
1. Locate the TEKEHAND.PS file in the PHSR550 directory on the Printer
Utilities diskette.
2. Copy the file TEKEHAND.PS to the workstation's hard disk or use the
file from the diskette.
3.
Send the file to the printer.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a print file to the printer as explained in the
previous procedure. If an error occurs, it will print a page listing the error.