Customer Support Hotline; Service Support; Electronic Bulletin Board - Tektronix Phaser 440 Service Manual

4
Key Operator Training

Customer Support Hotline

Service support

Electronic bulletin board

4-6 Phaser 440 Color Printer
If customers encounter problems while using their printer, they can call toll-free
at 1-800-835-6100 (ask for the Customer Support Hotline). The Hotline can
answer technical question regarding using the printer, ranging from printing
from application software to technical specifications.
United States and Canada: Customers can call toll-free at 1-800-835-6100 (ask
for the Customer Support Hotline). Open Monday through Friday 6:00 am to
5:00 pm (PST).
If the printer needs service, customers should contact their Tektronix service
representative at 1-800-835-6100 in the United States. Customers should be
prepared with the printer type, serial number and, if applicable, print samples
revealing the problem.
Tektronix supports an electronic bulletin board services (BBS) for customers
with a modem; they can connect to the bulletin board to download the latest
versions of Tektronix drivers and software. To connect to the BBS phone, call
(503) 685-4504 and use 9600 baud, 8 bits, 1 stop bit, and no parity.