Windows Printing Problems; Image Never Prints; Blue Color On The Screen Is Printing Too Purple; Windows Message "Problem Writing Device Lpt1: Cancel Or Retry - Tektronix Phaser 550 Service Manual

6
Troubleshooting

Windows printing problems

6-34 Phaser 550 Color Printer

Image never prints

The printer's Receiving data message is displayed as if receiving data, but
nothing comes out of printer or the printer goes back to Ready mode without
printing an image.
1. Perform the same troubleshooting ideas suggested in the previous
topic, "PC DOS printing problems" on page 6-32.
2.
Under the printer's set up options, set RETRY = 995.

Blue color on the screen is printing too purple

Many applications describe color as percentages of a video display screen's
primary colors: red, green, and blue (RGB). When a printer translates these RGB
colors into its own primaries of cyan, magenta, and yellow (CMY), blue is often
printed as purple.
To adjust blue from within Microsoft Windows: Within the Tektronix
PostScript Windows driver you have an option, Vivid Color, that
alters the blue colors that are appearing purple.
This TekColor Options window can also be accessed through the Control Panel;
select the Printers option from the Windows main menu.
To Access this option, select:
Control Panel
Printer Setup
Options
Printer Features
Media Selection
You are now at the TekColor Options window
Select Vivid Color.

Windows message "Problem writing device LPT1: Cancel or Retry"

Option #1
1. At the DOS prompt, issue the DOS mode command by typing:
mode lpt1:,,p
2. Launch Windows by typing:
WIN
3. Select the Control Panel from the main menu.
4.
Select Printers, and click Configure.
5. Change the port selection from LPT1 to LPT1.OS2.