Table of Contents
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4.7.3 Displaying the System Environment .........................................................................................4-10
4.7.4 Power On and Off, Reset, and Halt ...........................................................................................4-11
4.7.5 Configuring Remote Dial-In .....................................................................................................4-12
4.7.6 Configuring Dial-Out Alert.......................................................................................................4-13
4.7.7 Resetting the Escape Sequence .................................................................................................4-15
4.8 Resetting the RMC to Factory Defaults...............................................................................................4-15
4.9 RMC Troubleshooting Tips ................................................................................................................4-17
5.1 Introduction .........................................................................................................................................5-1
5.2 Extending the Chassis for Service.........................................................................................................5-3
5.3 Front Panel ..........................................................................................................................................5-4
5.4 Top Cover............................................................................................................................................5-5
5.5 PCI Access Cover ................................................................................................................................5-6
5.6 Removable Media Bracket ...................................................................................................................5-7
5.7 Floppy Drive........................................................................................................................................5-8
5.8 CD-ROM Drive ...................................................................................................................................5-9
5.9 Hard Disk Drive Cover.......................................................................................................................5-10
5.10 Hard Disk Drive ...............................................................................................................................5-11
5.11 Power Supply...................................................................................................................................5-13
5.12 OCP Assembly.................................................................................................................................5-14
5.13 CPU Modules...................................................................................................................................5-15
5.14 Memory Motherboard (MMB)..........................................................................................................5-16
5.15 Memory DIMMs ..............................................................................................................................5-17
5.16 System Card-Cage Fan Assembly.....................................................................................................5-18
5.17 Front or Rear EMI/RFI Honeycomb Filter ........................................................................................5-19
5.18 PCI Card-Cage Fan Assembly ..........................................................................................................5-20
5.19 PCI Option Modules.........................................................................................................................5-21
5.20 Paddle Card......................................................................................................................................5-22
5.21 Miscellaneous I/O Module................................................................................................................5-23
5.22 PCI Backplane .................................................................................................................................5-24
5.23 Bottom Access Cover.......................................................................................................................5-25
5.24 System Motherboard ........................................................................................................................5-26
6.1 Introduction .........................................................................................................................................6-1
6.2 Questions to Consider ..........................................................................................................................6-1
6.3 Categories of Problems.........................................................................................................................6-1
6.4 Service Tools and Utilities....................................................................................................................6-6
6.4.1 Error Handling/Logging Tools (Compaq Analyze) ......................................................................6-6
6.4.2 ROM-Based Diagnostics (RBDs)................................................................................................6-6
6.4.3 Loopback Tests ..........................................................................................................................6-6
6.4.4 SRM Console Commands...........................................................................................................6-6
6.4.5 Remote Management Console (RMC).........................................................................................6-7
6.4.6 Operating System Exercisers (DEC VET) ...................................................................................6-7
6.4.7 Crash Dumps..............................................................................................................................6-7
6.4.8 Revision and Configuration Management Tool (RCM)................................................................6-7
6.4.9 StorageWorks Command Console (SWCC).................................................................................6-7
6.5 Power-Up Diagnostics..........................................................................................................................6-8
6.5.1 System Startup Diagnostics.........................................................................................................6-8
6.5.2 System Power-On Process ..........................................................................................................6-9
6.5.3 RMC Diagnostics .......................................................................................................................6-9
6.5.4 SROM Power-Up Display ........................................................................................................6-11
6.5.4.1 SROM Power-Up Error Messages...................................................................................6-13
6.5.5 SRM Console Power-Up Display..............................................................................................6-14
6.5.5.1 Console Event Log .........................................................................................................6-17
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Table of Contents
Troubleshooting
