Gestetner B147 Service Manual page 988

BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – DSC332/DSC338
LANIER – LD232C/LD238C
RICOH – AFICIO 2232C/2238C
SAVIN – C3224/C3828
SUBJECT: METER CLICK FUNCTION ERROR
SYMPTOM:
The counter on a meter charge device installed mistakenly increments twice when all of the following
conditions are met.
A meter charge device (e.g. key-card, coin-lock, key-counter) is installed
-
- The 2-tray paper supply unit is installed
- SP5-121 is set to "Paper Feed"
- A paper misfeed occurs in tray 4
NOTE: This error occurs only on the external meter charge device. The mainframe meter click counter
increments correctly.
CAUSE:
A software bug causes the counter to increment twice under the above conditions.
SOLUTION:
I. PRODUCTION COUNTERMEASURE:
Engine main firmware modification (applied from v1.09b)
II. FIELD COUNTERMEASURE:
Upgrade the engine-main firmware to v1.09b, or Change SP5-121 to "1: Paper Exit."
All B147/B149 copiers manufactured after the serial numbers listed below will have the new firmware v1.09b,
or later installed during production.
Gestetner DSC332
Savin C3224
Gestetner DSC338
Savin C3828
Lanier LD232C
Lanier LD238C
Ricoh – Aficio 2232C
Ricoh – Aficio 2238C
Copyright  2004 RICOH Corporation. All rights reserved.
TECHNICAL SERVICE BULLETIN
B147/B149 – 004
MODEL NAME SERIAL NUMBER
K024010047
K0340100331
K024010047
K0340100331
K024010047
K0340100331
06/10/2004
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