BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – DSC332/DSC338/DSC328
LANIER – LD232C/238C
RICOH – AFICIO 2232C/2238C/2228C
SAVIN – C3224/C3828/C2820
SUBJECT: SC386/SC387/SC388/SC389
SYMPTOM:
An SC386, SC387, SC388, or SC389 may occur when you install the machine or replace the development
unit.
CAUSE:
The drum plate bends slightly and the development unit gear cannot mesh with the mainframe gear. This
can happen when:
The unit is not installed correctly at the factory.
or
A new unit is not installed correctly in the field during developer replacement.
SOLUTIONS:
Action Required When Installing The Machine
NOTE:
Do these steps before you turn the main switch
ON.
1.
Turn the transfer belt release lever counterclockwise.
2. Loosen the two screws that fasten the drum plate.
3.
Then lift the plate until you hear a click.
Copyright 2004 RICOH Corporation. All rights reserved.
TECHNICAL SERVICE BULLETIN
B147/B149/B190 – 012 REISSUE
LD228C
/
11/24/2004
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