Gestetner B147 Service Manual page 1054

BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – DSC332/DSC338/DSC328
LANIER – LD232C/238C/LD228C
RICOH – AFICIO 2232C/2238C/2228C
SAVIN – C3224/C3828/C2820
SUBJECT: SERVICE CODE 385
SYMPTOM:
SC385 sometimes occur at intervals of 20k prints or less.
CAUSE:
The guide plate bends causing toner to scatter from the transfer belt on to the ID sensor (center) during
process control. This material will help ensure that the transfer exit guide plate does not bend.
SOLUTION:
Attach the guide plate bracket (P/N B1499903) as outlined in the procedure below. This bracket will reinforce
the ID sensor assembly.
Checks Performed at Next Service Call:
1. Check the machine serial number to see if the unit falls within the affected serial number range.
2. Check the SMC history and see whether or not a SC385 has occurred.
3. Check if SP3107-02, -04 and -06 all show a value of 200 or higher.
4. If either is true, install the corrective part (P/N B1499903).
NOTE: The guide plate bracket (B1499903) is a retrofit part and can only be ordered with the form
on this bulletin.
UNITS AFFECTED:
Before ordering the guide plate bracket please check to see if, your machine is within the serial number
range.
Copyright  2005 RICOH Corporation. All rights reserved.
TECHNICAL SERVICE BULLETIN
B147/B149/B190 - 021
MODEL NAME
B147 K0231100001 - K0240600001
B149 K0331100001 - K0340600001
B190
SERIAL NUMBER
NOT AVAILABLE
w w w . R i c o h U n i v e r s i t y. c o m
01/25/2005
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