Gestetner B147 Service Manual page 1041

BULLETIN NUMBER:
APPLICABLE MODEL:
GESTETNER – DSc332/DSc338/DSc328
LANIER – LD232c/LD238c/LD228c
RICOH – AFICIO 2232C/2238C/2228C
SAVIN – C3224/C3828/C2820
SUBJECT: PAPER JAM IN THE DUPLEX UNIT
SYMPTOM:
Paper jams in the duplex unit.
CAUSE:
The shape of the sheet gate mylar's (P/N -
G3484682; Sheet: Gate: 2; Index 16) used in
the duplex unit were out of specification. They
were angled in the wrong direction, creating a
block when the paper was transferred to the
two-tray finisher.
OCCURRENCE CONDITIONS:
Mainframe units that are configured with:
- Two-Tray Finisher and LCT or
- Two-Tray Finisher and Paper Feed Unit
Type (2 trays) or
- Booklet Finisher
SOLUTION:
PRODUCTION COUNTERMEASURE:
An inspection process has been added to the production line whereby the mylar's are checked to ensure
they conform to specification. In addition, the mylar's stocked as service parts have been replaced with the
modified ones.
NOTE: The serial number cut-in information not available at the time of this publication.
Copyright  2004 RICOH Corporation. All rights reserved.
TECHNICAL SERVICE BULLETIN
B147/B149/B190 – 015 10/22/2004
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