Paper Jams - Fuji Xerox ApeosPort-IV 5070 Administrator's Manual

15 Problem Solving

Paper Jams

When a paper jam occurred, the machine stops and an alarm beeps. A message is also
displayed on the touch screen. Follow the instructions displayed to remove the jammed
paper.
Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn
pieces, making sure that none remain inside the machine.
If a paper jam message appears again after you have cleared the paper jam, another
paper jam may be occurred in some other parts of the machine. Clear this by following
the message.
When the paper jam is cleared, printing is automatically resumed from the point when
the paper jam occurred.
If you were during copying, press the <Start> button to resume the copying from the
point when the paper jam occurred.
Do not attempt to remove a paper deeply jammed inside the product, particularly a
paper wrapped around a fusing unit or the heat roller. Otherwise, it may cause inju-
ries or burns. Switch off the product immediately and contact your local Fuji Xerox
representative.
This section describes the procedures to remove the jammed paper from the following
locations.
The following shows the reference section for the procedures to clear a paper jam in
each location.
Important • When a paper jam occurred, if you pull out a paper tray without checking the paper jam
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524
CAUTION
Paper Jams in Cover A..............................................................................................................525
Paper Jams in Cover B ..............................................................................................................527
Paper Jams in Cover C ..............................................................................................................528
Paper Jams in Cover D (Duplex Module).................................................................................528
Paper Jams in Cover E ..............................................................................................................529
Paper Jams in Trays 1 to 4 (Trays 3 and 4 (Two Tray Module)(Optional)) .............................530
Paper Jams in Trays 3 and 4 (Tandem Tray Module)(Optional) ..............................................531
Paper Jams in Tray 5 (Bypass)..................................................................................................532
Paper Jams in Tray 6 (HCF)(Optional).....................................................................................532
Paper Jams in Finisher-A1 (Optional) ......................................................................................534
Paper Jams in Finisher-B1 (Optional).......................................................................................534
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker (Optional) ...............................536
location, the jammed paper may be torn and the pieces may remain inside the machine. This
may cause machine malfunctions; therefore, always check where the paper jam occurred
first.
• If any piece of jammed paper remains inside the machine, the paper jam message will not
disappear from the touch screen.
• Clear the paper jams while the machine is on. If you turn off the machine, all data stored on
the memory of the machine will be erased.
• Do not touch components inside the machine. This may cause print defects.