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6 Problem Solving
Paper Jams
If paper is jammed inside the machine, the machine stops and an alarm sounds. A
message is also displayed on the touch screen. Follow the instructions displayed to
remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being
removed from the machine, remove all the torn pieces making sure that none remain
inside the machine.
If a paper jam message is displayed again after you have cleared the paper jam, paper
is probably jammed at another location. Clear this by following the message.
When you have finished clearing the paper jam, printing is automatically resumed from
the state before the paper jam occurred.
If a paper jam occurred during copying, press the <Start> button. Copying is resumed
from the state before the paper jam occurred.
If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox
representative. Do not pull out a tray, otherwise it may cause injuries.
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fusing unit or a heat roller. Otherwise, it may cause injuries
or burns. Switch off the product promptly and contact your local Fuji Xerox
6
representative.
This section describes how to clear paper jams at the following locations.
Refer to each section.
Important • When a paper jam occurs, paper is sometimes torn and remains inside the machine if you
110
WARNING
CAUTION
Paper Jams in Trays 1 to 4 ........................................................................................................111
Paper Jams in the Transport Unit 4...........................................................................................111
Paper Jams in Duplex Module 3 ...............................................................................................112
Paper Jams in Tray 5 (Bypass)..................................................................................................113
Paper Jams in Tray 5 (Bypass) with A3 High Capacity Feeder (Optional)..............................114
Paper Jams in Tray 5 (Bypass) with A4 High Capacity Feeder (Optional)..............................115
Paper Jams in Tray 5 (Bypass) with High Capacity Feeder C2-DS (Optional)........................116
Paper Jams in Tray 6 (A3 High Capacity Feeder (Optional))...................................................117
Paper Jams in Trays 6 and 7 (A4 High Capacity Feeder (Optional)) .......................................121
Paper Jams in Trays 6 and 7 (High Capacity Feeder C2-DS (Optional)) .................................124
Paper Jams in Tray 8 (Inserter (Optional)) ...............................................................................128
Paper Jams Inside the Lower Left Cover ..................................................................................128
Paper Jams Inside the Main Unit ..............................................................................................129
Paper Jams Inside the Finisher Left Door.................................................................................131
Paper Jams Inside the Finisher Right Door...............................................................................133
Paper Jams Inside the D4 Folder Unit (Optional).....................................................................135
Paper Jams at the Output Area of the Finisher..........................................................................139
Paper Jams in the Interface Module (Optional) ........................................................................141
Paper Jams in the High Capacity Stacker (Optional)................................................................143
Paper Jams in the Squarefold Trimmer Module (optional).......................................................149
pull out a paper tray without checking the paper jam position. This may cause machine
malfunctions. Check where the paper jam occurred first.
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