Fuji Xerox D125 Quick Reference Manual
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Fuji Xerox D125 Quick Reference Manual

Fuji Xerox D125 Quick Reference Manual

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Summary of Contents for Fuji Xerox D125

  • Page 1 D125 Copier/Printer D110 Copier/Printer D95 Copier/Printer Quick Reference Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ......................3 Before Using the Machine ..................7 Preface ........................8 Types of Manuals ......................9 Using This Guide ....................... 10 Organization of This Guide ................... 10 Conventions ......................11 Product Overview ....................13 Machine Components....................
  • Page 4 Paper and Other Media ....................57 Paper Types .......................58 Loadable Quantity and Weight for Supported Paper ..........58 Supported Paper Type...................62 Loading Paper ......................66 Loading Paper in Trays 1 and 2................66 Loading Paper in Trays 3 and 4................67 Loading Tab Paper in Trays 3 and 4 ..............68 Loading Paper in Tray 5 (Bypass) .................69 Loading Tab Paper in Tray 5 (Bypass) ..............70 Loading Paper in Tray 6 (A3 High Capacity Feeder (Optional)) ......71...
  • Page 5 Table of Contents Image Quality Trouble ..................... 105 Paper Jams ......................110 Paper Jams in Trays 1 to 4 ................. 111 Paper Jams in the Transport Unit 4 ..............111 Paper Jams in Duplex Module 3 ................. 112 Paper Jams in Tray 5 (Bypass)................113 Paper Jams in Tray 5 (Bypass) with A3 High Capacity Feeder (Optional) ..

  • Page 7: Before Using The Machine

    1 Before Using the Machine This chapter describes how to use this guide. Preface ......................8 Types of Manuals ..................9 Using This Guide ..................10...

  • Page 8: Preface

    1 Before Using the Machine Preface Thank you for selecting the D125/D110/D95 (hereafter referred to as "the machine"). This guide is written for users who are new to the machine and provides information on copying, printing, and e-mail operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine.

  • Page 9: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, and scan. Administrator Guide (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.

  • Page 10: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for first time users of the machine. It provides information on copying, printing, and e-mail operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine. Organization of This Guide This guide consists of the following chapters: 1 Before Using the Machine...

  • Page 11: Conventions

    Using This Guide Conventions The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration. The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades.
  • Page 12 1 Before Using the Machine Orientation of documents or paper is described in this guide as follows: , ,Long Edge Feed (LEF): Loading documents or paper in portrait orientation when you view the machine from the front. ,Short Edge Feed (SEF): Loading documents or paper in landscape orientation when you view the machine from the front.

  • Page 13: Product Overview

    Product Overview This chapter describes the basic information of the machine, such as machine components, how to switch the machine on and off, and how to use the touch screen. Machine Components.................14 Power Source .....................23 Ground Fault Interrupter ................26 Energy Saver Mode ..................27 Control Panel ....................29 Entering Text ....................32...

  • Page 14: Machine Components

    2 Product Overview Machine Components This following describes machine components and their functions. Main Body and A4 High Capacity Feeder (optional) This view varies depending on optional components. Component Function Document cover Holds the document down. Control panel Consists of operation buttons, LED indicators, and a touch screen. Refer to "Control Panel"...
  • Page 15 Machine Components Component Function Toner cover Open this cover to replace the toner cartridge. Tray 1, 2, 3, 4 Load paper here. Locking casters Used for locking the wheels of the machine. Lock these casters after moving the machine to its installation site. Bottom left cover Open this cover to access the inside of the machine to remove jammed paper.
  • Page 16 2 Product Overview Inside Component Function Left cover Opens slightly when the top cover is opened. Open this cover widely when removing jammed paper. Top cover Open this cover to remove jammed paper. Confirmation indicator This indicator lights when a document is loaded correctly. Document guides Use these guides to align the edges of documents.
  • Page 17 Machine Components Component Function Transfer module Transfers an image on the drum to paper. Open this when removing jammed paper. Toner cartridge Contains toner (image forming powder). Finisher D4 (optional)/Finisher D4 with Booklet (optional) 12 11 Component Function Tray 8 (Inserter) Load paper or transparencies for covers or separators.
  • Page 18 2 Product Overview Component Function Booklet output tray Outputs are delivered here when [Fold Only] or [Fold & Staple] is (Only available when the selected. Finisher D4 with Booklet (optional) is installed.) Booklet output tray button Press this button to move booklets that have been delivered to a (Only available when the position where they can be removed.
  • Page 19 Machine Components A3 High Capacity Feeder (optional) Component Function Ground fault interrupter Automatically shuts off electricity in the event of current leakage. Tray 5 (Bypass) Use this when copying or printing on paper that cannot be loaded in Trays 1 - 4, 6 such as heavyweight paper or other special media. Tray 5 (Bypass) top cover Open this cover to clear paper jams.
  • Page 20 2 Product Overview High Capacity Feeder C2-DS (optional) Component Function Ground fault interrupter Automatically shuts off electricity in the event of current leakage. Tray 5 (Bypass) Use this when copying or printing on paper that cannot be loaded in Trays 1 - 4, 6-7, such as heavyweight paper or other special media. Tray 5 (Bypass) top cover Open this cover to clear paper jams.
  • Page 21 Machine Components High Capacity Stacker (optional) Component Function De-curl button Fixes the curl of output copies if they are curled when they were delivered. Error lamp If a paper jam occurs, the lamp of the jammed location lights up. Sample button Press this button to output a sample page onto the stacker output tray.
  • Page 22 2 Product Overview Squarefold Trimmer Module (optional) Component Function Left cover of the Trimmer Open this cover when clearing paper jams. unit Right cover of the Trimmer Open this cover when clearing paper jams. unit Ground fault interrupter Automatically shuts off electricity in the event of current leakage. Booklet output tray Outputs are delivered here when [Fold Only], [Fold &...

  • Page 23: Power Source

    The following describes how to switch the power on. When using D125 or D110, the machine takes approximately 5 minutes to warm up and to be ready to copy or print after switching the power on. This may take more time depending on your machine configuration.

  • Page 24: Switching The Power Off

    2 Product Overview Switch the power off at the end of the day or when not using the machine for an extended period of time. Use also the Energy Saver feature to save power consumption while the machine is not in use.

  • Page 25: Switching The Main Power Off

    Power Source Switching the Main Power Off The following describes how to switch the main power off. Important • Do not switch the main power off while the touch screen displays a screen or the <Energy Saver> button blinks. Switching off the main power may damage the hard disk and the memory or cause a machine malfunction.

  • Page 26: Ground Fault Interrupter

    2 Product Overview Ground Fault Interrupter A ground fault interrupter is embedded in this product. If current leakage occurs, the ground fault interrupter automatically cuts off power circuit to prevent electric shock and a fire accident. The ground fault interrupter is normally ON.

  • Page 27: Energy Saver Mode

    Energy Saver Mode Energy Saver Mode The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Energy Saver feature has two modes: the Low Power mode and the Sleep mode. The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.

  • Page 28: Exiting The Energy Saver Mode

    2 Product Overview Press the <Energy Saver> button. Note • The machine will not enter the Energy Saver mode while a job is being processed. Press the <Energy Saver> button after the job is completed. <Energy Saver> button Exiting the Energy Saver Mode The following describes how to exit the Energy Saver mode.

  • Page 29: Control Panel

    Control Panel Control Panel The following describes the names and functions of components on the control panel. Component Function Touch screen Displays messages required for operation and buttons for various features. You can directly touch the touch screen to instruct operations and set features.
  • Page 30 2 Product Overview Component Function <Error> indicator Blinks if a system error occurs. This indicator lights up when a problem other than a system error occurs with the machine, including paper jams and running out of paper or toner. If the <Error> indicator blinks, contact our Customer Support Center. If the <Error>...
  • Page 31 Control Panel Component Function <C (Clear)> button Press this button to cancel the numerical value you have entered with the numeric keypad. Important • When the machine is connected to the FreeFlow Print Server, do not press <C (Clear)> to cancel a print job from the FreeFlow Print Server.

  • Page 32: Entering Text

    2 Product Overview Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.

  • Page 33: Basic Operations

    3 Basic Operations This chapter describes the basic operations of the machine. Copying.......................34 Printing......................43 Scanning.....................44 Folder......................54 System Settings Procedure ................55...

  • Page 34: Copying

    3 Basic Operations Copying This section describes the basic copy procedures. The following shows the reference section for each procedure. Step 1 Loading Documents ......................34 Step 2 Selecting Features ......................36 Step 3 Entering a Quantity ......................38 Step 4 Starting the Copy Job.......................38 Step 5 Confirming the Copy Job in Job Status ................39 Step 1 Loading Documents The following two methods are available to load documents:...
  • Page 35 Copying Remove any paper clips and staples before loading a document. Adjust the document guides to match the size of the document loaded. Note • When loading a large size document such as A3, lift up the document feeder tray, and open the document stopper Document stopper rightward.

  • Page 36: Step 2 Selecting Features

    3 Basic Operations Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Note • When a standard size document is loaded on the document glass, the size of the document is displayed in the message field.
  • Page 37 Copying If the previous settings still remain, press the <Clear All> button. <Clear All> button Select one from [Copy], [Copy & Store File] or [Store File Only]. Copy Copies scanned documents. Copy & Store File Copies scanned documents and then saves them as data in a folder on the machine. You can print the data or change the settings on the [Send from Folder] screen.

  • Page 38: Step 3 Entering A Quantity

    3 Basic Operations Step 3 Entering a Quantity The following describes how to enter the number of copy sets. You can enter up to 9999 sets. Enter the number of copies using the numeric keypad. The number of copies entered appears on the upper right of the touch screen.

  • Page 39: Step 5 Confirming The Copy Job In Job Status

    Copying Load the next document. Press the <Start> button. If you have more documents, repeat steps 3 and 4. When all documents have been scanned, select [Last Original]. Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the job may be in pending status. Use the following procedure to confirm the job status.

  • Page 40: Stopping The Copy Job

    3 Basic Operations Stopping the Copy Job To cancel a copy job in progress, use the following procedure. Press either the <Stop> button on the control panel or [Delete] on the touch screen. <Stop> button Select [Delete] If [Delete] does not appear on the screen: Press the <Job Status>...
  • Page 41 Copying Select [Delete]. Select [Delete]. Changing the Number of Copies To change the number of copy sets during scanning or copying, use the following procedure. Press either the <Stop> button on the control panel or [Delete] on the touch screen. <Stop>...

  • Page 42: Interrupting The Copy Job

    3 Basic Operations Note • If you enter the same value as the number of copies that have already been printed, the machine will not execute a copy job even when you press the <Start> button. Interrupting the Copy Job You can temporarily stop the copy job to have the machine process another job.

  • Page 43: Printing

    Printing Printing The following describes how to print documents. The printing procedure depends on the application software you use. For more information, refer to the documentation provided with the application. For more information on print features, click [Help] on the print driver screen to view the print driver's help.

  • Page 44: Scanning

    3 Basic Operations Scanning This section describes the basic scanning procedure. The following shows the reference section for each procedure. Step 1 Loading Documents ......................44 Step 2 Selecting the Features...................... 46 Step 3 Starting the Scan Job ....................... 49 Step 4 Confirming the Scan Job in Job Status................
  • Page 45 Scanning Remove any paper clips and staples before loading a document. Adjust document guides to match the size of the document loaded. Note • When loading a large size document such as A3, lift up the document feeder tray, and open the document stopper Document stopper rightward.

  • Page 46: Step 2 Selecting The Features

    3 Basic Operations Load the document face down, and align it against the top left corner of the document glass. Close the document cover. Step 2 Selecting the Features On the [Services Home] screen, you can select from seven Scan services: [E-mail], [Store to Folder], [Network Scanning], [Scan to PC], [Store to USB], [Store &...
  • Page 47 Scanning Store to WSD Note • WSD stands for Web Services on Devices. You can scan documents set on the machine and save the scanned data from a computer. Also, you can save the scanned data to a computer on the network. The following table shows file formats available for each Scan service.
  • Page 48 3 Basic Operations The following describes how to store scanned data into a folder as an example. Press the <Services Home> button. <Services Home> button Select [Store to Folder]. If the previous settings still remain, press the <Clear All> button. <Clear All>...

  • Page 49: Step 3 Starting The Scan Job

    Scanning When you use another Scan service, [Store to Folder] is replaced with [E-mail], [Network Scanning], [Scan to PC], [Store to USB], [Store & Send Link], or [Store to WSD]. The following shows the reference section for each service. "4 Scan" > "E-mail" in the User Guide "4 Scan"...

  • Page 50: Step 4 Confirming The Scan Job In Job Status

    3 Basic Operations Load the next document. Press the <Start> button. If you have more documents, repeat steps 3 and <Start> button When all documents have been scanned, select [Last Original]. Step 4 Confirming the Scan Job in Job Status The following describes how to confirm the status of a scan job.

  • Page 51: Step 5 Saving The Scanned Data

    Application" in the User Guide. Import using Stored File Manager 3 Use Stored File Manager 3 (Fuji Xerox application software). Refer to "11 Computer Operations" > "Importing Scanned Data" > "Importing Using Stored File Manager 3" in the User Guide.
  • Page 52 3 Basic Operations Stopping the Scan Job To cancel scanning a document, use the following procedure. Press either the <Stop> button on the control panel or [Delete] on the touch screen. <Stop> button Select [Delete]. If [Delete] does not appear on the screen: Press the <Job Status>...

  • Page 53: Changing Scan Settings

    Scanning Select [Delete]. Select [Delete]. Note • If you cancel the job, the scanned data stored in the folder will also be deleted. Changing Scan Settings You can change scan settings while scanning the document. Note • For [Store to WSD], you cannot change scan settings while scanning the document. •...

  • Page 54: Folder

    3 Basic Operations Folder Use this feature to create folders for saving scanned documents. Scanned documents in folders can be imported to computers. Select [Setup] on the [Services Home] screen. Select [Create Folder]. Select a folder to create. Note • Select [ ] to return the previous screen or [ ] to move the next screen.

  • Page 55: System Settings Procedure

    System Settings Procedure System Settings Procedure This section describes the basic system settings procedure. Press the <Log In/Out> button on the control panel. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. Note •...
  • Page 56 3 Basic Operations...

  • Page 57: Paper And Other Media

    4 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................58 Loading Paper ....................66 Changing the Paper Size................82 Changing the Paper Settings..............87...

  • Page 58: Paper Types

    To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center.
  • Page 59 Paper Types Loadable Basis Weight/ Paper Trays Paper Type Ream Weight Quantity Tray 5 (Bypass) 52 to 253 gsm 250 sheets Plain (64 - 105 gsm) Ream Weight: 45 - Recycled (64 - 105 gsm) 217 kg Plain Reload (64 - 105 gsm) Punched (64 - 105 gsm) Transparency Lightweight (52 - 63 gsm)
  • Page 60 4 Paper and Other Media Loadable Basis Weight/ Paper Trays Paper Type Ream Weight Quantity Tray 6 (A3 High 52 to 253 gsm 2,000 sheets Plain (64 - 105 gsm) Capacity Feeder Ream Weight: 45 - Recycled (64 - 105 gsm) (optional)) 217 kg Plain Reload (64 - 105 gsm)
  • Page 61 Paper Types Loadable Basis Weight/ Paper Trays Paper Type Ream Weight Quantity Trays 6 and 7 52 to 253 gsm 2,000 sheets Plain (64 - 105 gsm) × 2 (High Capacity Ream Weight: 45 - Recycled (64 - 105 gsm) Feeder C2-DS 217 kg Plain Reload (64 - 105 gsm)

  • Page 62: Supported Paper Type

    4 Paper and Other Media • When the FreeFlow Print Server and the punched paper are used, select [Punched] under [Paper Tray Attributes]. When the FreeFlow Print Server is not used and the punched paper is used, select [Punched (64 - 105 gsm)] in [Paper Type] under [Paper Tray Attributes]. For more information, refer to "5 Tools"...
  • Page 63 Paper Types Basis Paper Paper Name Weight Notes / Countermeasure Type (gsm) Tabs — Tab Stock — No.6N Green Stripe Plain — NO.1 (Xerox Plain — brand) Diplomat Black Plain — Premier/Premium Plain — Label (3R96296) — Labels — Xerox One Plain —...

  • Page 64: Unusable Paper

    "Changing the Paper Settings" (P.87). Unusable Paper Using paper not recommended by Fuji Xerox or using transparencies may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. The following paper cannot be used with the machine.
  • Page 65 Paper Types Storing and Handling Paper Please keep the following points in mind when storing paper Store paper inside a cabinet or other dry place. Paper that has absorbed moisture can result in paper jams and lower image quality. After opening a package of paper, wrap and store any remaining paper. We recommend that you store remaining paper in moisture prevention packets.

  • Page 66: Loading Paper

    4 Paper and Other Media Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.

  • Page 67: Loading Paper In Trays 3 And 4

    Loading Paper Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Important • While the machine is processing a job, do not pull the tray out that the job uses.

  • Page 68: Loading Tab Paper In Trays 3 And 4

    4 Paper and Other Media Load and align the edge of the paper against the left edge of the tray with the side to be M A X copied or printed on facing down. Important • Do not load paper exceeding the maximum fill line.

  • Page 69: Loading Paper In Tray 5 (Bypass)

    Loading Paper Load and align the edge of the tab paper against the right edge of the tray with the M A X side to be copied or printed on facing down. Important • Do not load paper exceeding the maximum fill line.

  • Page 70: Loading Tab Paper In Tray 5 (Bypass)

    4 Paper and Other Media Hold the center of the paper guides and slide them to the desired paper size. Load paper with the side to be copied or printed on facing up, and insert the paper lightly along the paper guide until it stops. Important •...

  • Page 71: Loading Paper In Tray 6 (A3 High Capacity Feeder (Optional))

    Loading Paper Hold the center of the paper guides and slide them to the desired paper size. Load the paper all the way into the tray from the bottom edge first, with the side to be copied or printed facing up and with the tab portion to the left.

  • Page 72: Loading Tab Paper In Tray 6 (A3 High Capacity Feeder (Optional))

    4 Paper and Other Media With the side to be copied or printed on facing up, load the remaining paper and align the edges of the paper in the arrow direction (1). Hold the short-side paper guide on the left side and slide it to the desired paper size of tab paper (2).

  • Page 73: About Weight Switch Buttons For Tray 6 (A3 High Capacity Feeder (Optional))

    Tray 6 (A3 High Capacity Feeder (optional)) has weight switch buttons designed for helping feed paper heavier than 256 gsm. As D125/D110/D95 only support paper types weighing 52 to 253 gsm, you need to switch the weight switch buttons to [...

  • Page 74: Improving The Paper Feeding Performance In Tray 6 (A3 High Capacity Feeder (Optional))

    4 Paper and Other Media Switch both the weight switch buttons to Weight switch buttons Push the tray in gently until it stops. Improving the Paper Feeding Performance in Tray 6 (A3 High Capacity Feeder (Optional)) This section describes how to improve the paper feeding performance. If images are skewed even when paper is loaded correctly, use the following procedure so that the paper might be fed more accurately.

  • Page 75: Loading Paper In Trays 6 And 7 (A4 High Capacity Feeder (Optional))

    Loading Paper If the paper feeding performance is not improved after step 2, slide the switch on the right front side towards the back of the machine until it stops. Note • To return the switch to its original position, slide it towards you until it stops. Push the tray in gently until it stops.

  • Page 76: Loading Tab Paper In Trays 6 And 7 (High Capacity Feeder C2-Ds (Optional))

    4 Paper and Other Media Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Important • While the machine is processing a job, do not pull out the tray. •...

  • Page 77: Loading Postcards In Tray 6 Or 7 (High Capacity Feeder C2-Ds (Optional))

    Loading Paper For information about changing the paper size and orientation, refer to "Changing the Paper Size for Trays 6 and 7 (High Capacity Feeder C2-DS (Optional))" (P.85). Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly.
  • Page 78 4 Paper and Other Media Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Important • While the machine is processing a job, do not pull out the tray that the job uses. •...

  • Page 79: Improving The Paper Feeding Performance In Trays 6 And 7 (High Capacity Feeder C2-Ds (Optional))

    Loading Paper • If the number of sheets is 100 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams. • Position the guides correctly to match the paper size. If the position of the guide is not correct, the paper may not be fed properly, causing paper jams.

  • Page 80: Loading Paper In Tray 8 (Inserter)

    4 Paper and Other Media If the paper feeding performance is not improved after step 2, slide the switch on the right front side towards the back of the machine until it stops. Note • To return the switch to its original position, slide it towards you until it stops.
  • Page 81 Loading Paper If the paper is already printed on, load the paper with the printed side facing up and with the tab side to be fed first. Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.

  • Page 82: Changing The Paper Size

    4 Paper and Other Media Changing the Paper Size The following describes how to change the paper size for the trays. Note • If you need to change the paper size for trays 1 and 2, contact our Customer Support Center.

  • Page 83: Changing The Paper Size For Tray 6 (A3 High Capacity Feeder (Optional))

    Changing the Paper Size With the side to be copied or printed on facing up, align the paper stack and load it M A X into the tray. Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.

  • Page 84: Changing The Paper Size For Trays 6 And 7 (A4 High Capacity Feeder (Optional))

    4 Paper and Other Media • If the number of sheets is 100 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams. • Position the guides correctly to match the paper size. If the position of the guide is not correct, the paper may not be fed properly, causing paper jams.

  • Page 85: Changing The Paper Size For Trays 6 And 7 (High Capacity Feeder C2-Ds (Optional))

    Changing the Paper Size Load and align the edge of the paper against the right edge of the tray with the side to be M A X copied or printed facing up. Important • Do not load paper exceeding the maximum fill line.
  • Page 86 4 Paper and Other Media • If the number of sheets is 100 or less, the paper guides touch too tightly against the paper, causing the paper to deform and resulting in paper jams. • Position the guides correctly to match the paper size. If the position of the guide is not correct, the paper may not be fed properly, causing paper jams.

  • Page 87: Changing The Paper Settings

    Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for the trays. After loading paper in a tray, specify the paper type setting. Note • Users can name Custom 1 to Custom 5 displayed in the paper type settings. For information on how to set names to Custom 1 to Custom 5, refer to "5 Tools"...
  • Page 88 4 Paper and Other Media Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Set [Paper Type], [Paper Size], [Punched], and [Paper Color] respectively. Select [Save]. Select [Confirm]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].

  • Page 89: Maintenance

    5 Maintenance This chapter describes how to replace consumables, clean the machine, print a report/list, and delete a print job with an invalid User ID. Replacing Consumables................90...

  • Page 90: Replacing Consumables

    Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.

  • Page 91: Replacing The Toner Cartridge

    When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
  • Page 92 Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 93 Replacing Consumables Pull out the toner cartridge slowly with one hand while holding the bottom of the toner cartridge with the other hand. Warning Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion.

  • Page 94: Replacing The Waste Toner Container

    • Proper disposal of used waste toner container is required. The used waste toner container must be returned to our Customer Support Center. • The use of waste toner containers not recommended by Fuji Xerox may impair quality and performance. Use only waste toner containers recommended by Fuji Xerox for the machine.
  • Page 95 If you have a used waste toner bottle no longer needed, contact your local Fuji Xerox representative for its disposal. Using both hands, carefully put the used waste toner container into a supplied plastic bag.

  • Page 96: Replacing The Staple Cartridge

    Do not staple punched holes of paper. Sharp points of a staple may cause injuries. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

  • Page 97: Replacing The Booklet Staple Cartridge

    When this message appears, replace the booklet staple cartridge. Important • The use of booklet staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only booklet staple cartridges recommended by Fuji Xerox for the machine.
  • Page 98 5 Maintenance Make sure that the machine is not in operation, and open the finisher right door. While pushing the lever to the right (1), pull the booklet staple cartridge unit out of the machine (2). With holding the tabs on the right and left side of the cartridge from the side, lift the cartridge slightly out of the unit.

  • Page 99: Replacing The Staple Waste Container

    Replacing Consumables Push the booklet staple cartridge unit into its original position. Close the finisher right door. Note • A message will be displayed and the machine will not operate if the finisher right door is even slightly open. Replacing the Staple Waste Container When the staple waste container becomes full, a message appears on the touch screen.

  • Page 100: Emptying The Hole Punch Waste Container

    5 Maintenance Put the used staple waste container into a supplied plastic bag. Important • Do not disassemble the container and return it to our Customer Support Center. Hold the new staple waste container by [R5] and push it into the machine. Important •...

  • Page 101: Emptying The Trimmer Waste Container

    Replacing Consumables Pull out the hole punch waste container [R4] towards you. Discard all the scraps. Insert the empty hole punch waste container all the way into the machine. Close the finisher right door. Note • A message will be displayed and the machine will not operate if the finisher right door is even slightly open.
  • Page 102 5 Maintenance Hold the trimmer waste container by its belt, and pull out the container with both hands. Discard all the scraps. Insert the empty trimmer waste container all the way into the machine.

  • Page 103: Problem Solving

    6 Problem Solving This chapter describes solutions to various problems you may have with the machine. Fault Clearance Procedure...............104 Image Quality Trouble ................105 Paper Jams....................110 Document Jams..................152 Stapler Faults....................155 Re-inserting the Staple Cartridge into the Cartridge Unit ......159 Correcting the Curl of Outputs (when Only a Finisher is Installed) ...161 Correcting the Curl of Outputs (when the High Capacity Stacker (optional) is Installed, or the High Capacity Stacker (optional) and Finisher are Installed)................163...

  • Page 104: Fault Clearance Procedure

    • Failure to leave at least 3 seconds between a power off and a power on can result in damage to the additional hard disk of the machine. If the problem persists, or a message indicates that you should call for service, contact your Fuji Xerox Customer Support Center.

  • Page 105: Image Quality Trouble

    Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center. Symptom Cause Remedy...
  • Page 106 6 Problem Solving Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "Copying" (P.34). skewed. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper" (P.66). Are the paper guides of Load the paper correctly and align the Tray 5 (Bypass) correctly...
  • Page 107 Image Quality Trouble Symptom Cause Remedy Black dots are The drum cartridge has Replace the drum cartridge with a new printed. deteriorated or is damaged. one. Contact our Customer Support Center. The drum cartridge has Contact our Customer Support Center. deteriorated or is damaged.
  • Page 108 6 Problem Solving Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with a new one. smudges when Refer to "Loading Paper" (P.66). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not Refer to "Loading Paper"...
  • Page 109 Image Quality Trouble Symptom Cause Remedy The entire output When Tray 5 (Bypass) is Load paper of the correct type and size is faint. used, the size and type of into Tray 5 (Bypass). the loaded paper are Refer to "Loading Paper in Tray 5 (Bypass)" different from the settings (P.69).

  • Page 110: Paper Jams

    If a paper jam occurred during copying, press the <Start> button. Copying is resumed from the state before the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fusing unit or a heat roller.

  • Page 111: Paper Jams In Trays 1 To 4

    Paper Jams • If a piece of jammed paper remains inside the machine, the paper jam message will not disappear from the touch screen. • Clear the paper jams while the machine is on. When the power is turned off, all information stored to the machine's memory will be erased.

  • Page 112: Paper Jams In Duplex Module 3

    6 Problem Solving Pull out Tray 1. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Pull out the Transport Unit 4. Note • When the Transport Unit 4 is pulled out, Tray 2 will be pulled out simultaneously.

  • Page 113: Paper Jams In Tray 5 (Bypass)

    Paper Jams Pull out the Duplex Module 3, and remove the paper from the top of the Duplex Module Move the release handle [3a] to remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine.

  • Page 114: Paper Jams In Tray 5 (Bypass) With A3 High Capacity Feeder (Optional)

    6 Problem Solving Remove the jammed paper and all paper loaded in Tray 5 (Bypass). Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.

  • Page 115: Paper Jams In Tray 5 (Bypass) With A4 High Capacity Feeder (Optional)

    Paper Jams If the paper cannot be removed in steps 1 and 2, open the top cover of Tray 5 (Bypass) and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray. Close the top cover of Tray 5 (Bypass).

  • Page 116: Paper Jams In Tray 5 (Bypass) With High Capacity Feeder C2-Ds (Optional)

    6 Problem Solving Make sure that all four corners are neatly aligned. Insert the paper into the tray with the printing side facing up until its leading edge lightly comes up against the paper feed entrance. Note • Do not load paper exceeding the maximum fill line.

  • Page 117: Paper Jams In Tray 6 (A3 High Capacity Feeder (Optional))

    Paper Jams Insert the paper into the tray with the printing side facing up until its leading edge lightly comes up against the paper feed entrance. Note • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions.
  • Page 118 6 Problem Solving Paper Jams in the Lower Left Cover Open the front cover of the High Capacity Tray Unit. Open the lower left cover while gripping the release handle [1]. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray.
  • Page 119 Paper Jams Move the handle [1a] to the right (1), and then turn the knob [1c] clockwise (2). Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the unit. Return the handle [1a] to the original position.
  • Page 120 6 Problem Solving Return the handle [1b] to the original position. Close the front cover of the High Capacity Tray Unit. Note • A message will be displayed and the machine will not operate if the front cover of the High Capacity Tray Unit is even slightly open.

  • Page 121: Paper Jams In Trays 6 And 7 (A4 High Capacity Feeder (Optional))

    Paper Jams Paper Jams in Trays 6 and 7 (A4 High Capacity Feeder (Optional)) The following describes how to clear paper jams in Trays 6 and 7 (A4 High Capacity Feeder (optional)). The following describes how to clear paper jams at the following locations. The references are as follows: Paper Jams in Tray 6 to 7 (A4 High Capacity Feeder (Optional))...........
  • Page 122 6 Problem Solving Open the lower left cover while gripping the release handle. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray. Close the lower left cover. Close the front cover of the High Capacity Tray Unit. Note •...
  • Page 123 Paper Jams Close the front cover of the High Capacity Tray Unit. Note • If the front cover of the High Capacity Tray Unit is not completely closed, a message will appear and the machine will not operate. Paper Jams at the Handle [1b] Open the front cover of the High Capacity Tray Unit.

  • Page 124: Paper Jams In Trays 6 And 7 (High Capacity Feeder C2-Ds (Optional))

    6 Problem Solving Move the handle [1d] upwards and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray. Return the handle [1d] to the original position. Close the front cover of the High Capacity Tray Unit. Note •...
  • Page 125 Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray. Push the tray in gently until it stops. Paper Jams in the Lower Left Cover Open the front cover of the High Capacity Tray Unit.
  • Page 126 6 Problem Solving Paper Jams at the Handle [1a] and the Knob [1c] Open the front cover of the High Capacity Tray Unit. Move the handle [1a] to the rightward (1) and turn the knob [1c] to the right (2). Remove the jammed paper.
  • Page 127 Paper Jams Return the handle [1b] to the original position. Close the front cover of the High Capacity Tray Unit. Note • If the front cover of the High Capacity Tray Unit is not completely closed, a message will appear and the machine will not operate. Paper Jams at the Handle [1d] and the Knob [1c] Open the front cover of the High Capacity Tray Unit.

  • Page 128: Paper Jams In Tray 8 (Inserter (Optional))

    6 Problem Solving Close the front cover of the High Capacity Tray Unit. Note • If the front cover of the High Capacity Tray Unit is not completely closed, a message will appear and the machine will not operate. Paper Jams in Tray 8 (Inserter (Optional)) The following describes how to clear paper jams in Tray 8 (Inserter (optional)).

  • Page 129: Paper Jams Inside The Main Unit

    Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the machine. Close the lower left cover. Note • If the lower left cover is not completely closed, a message will appear and the machine will not operate.
  • Page 130 6 Problem Solving If paper is jammed at the top of the transfer module or inside the fusing unit, remove the paper by pulling it out toward the left. If the paper cannot be removed, lift up the handle [2c] and then try removing it. Important •...

  • Page 131: Paper Jams Inside The Finisher Left Door

    Paper Jams Paper Jams Inside the Finisher Left Door This section describes how to clear paper jams at the following locations. Paper Jams at the Handle [1a] and the Knob [1c] ..............131 Paper Jams at the Handle [1d]....................131 Paper Jams at the Handle [1b]....................
  • Page 132 6 Problem Solving Move the handle [1d] upwards and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [1d] to the original position. Close the finisher left door. Note •...

  • Page 133: Paper Jams Inside The Finisher Right Door

    Paper Jams Paper Jams Inside the Finisher Right Door This section describes how to clear paper jams at the following locations. Paper Jams at the Handles [3b] and [3d].................. 133 Paper Jams at the Handle [3e] and the Knob [3c] ..............133 Paper Jams at the Handle [3g] and the Knob [3f] ..............
  • Page 134 6 Problem Solving Move the handle [3e] (1) and turn the knob [3c] to the right (2). Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3e] to the original position.

  • Page 135: Paper Jams Inside The D4 Folder Unit (Optional)

    Paper Jams Paper Jams at the Handle [4b] and the Knob [3a] Make sure that the machine has stopped before opening the finisher right door. Move the handle [4b] (1) and turn the knob [3a] to the right (2). Remove the jammed paper.
  • Page 136 6 Problem Solving Paper Jams at the Handle [2a] and the Knob [3a] Make sure that the machine has stopped before opening the finisher right door. Move the handle [2a] (1) and turn the knob [3a] to the left (2). Remove the jammed paper.
  • Page 137 Paper Jams Move the handle [2b] (1) and turn the knob [3a] to the right (2). Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [2b] to the original position.
  • Page 138 6 Problem Solving Return the handle ([2f] or [2e]) (1) to the original position, and push back the tri-fold output tray [2d] (2). Close the finisher right door. Note • A message will be displayed and the machine will not operate if the finisher right door is even slightly open.

  • Page 139: Paper Jams At The Output Area Of The Finisher

    Paper Jams Paper Jams at the Booklet Drawer [4] and the Knob [4a] Make sure that the machine has stopped before opening the finisher right door. Pull out the Booklet Drawer [4]. Turn the knob [4a] to the left to remove all the jammed paper from the left side of the Booklet Drawer [4].
  • Page 140 6 Problem Solving Paper Jams at the Output Tray Remove jammed paper from the output tray. Note • If paper is torn, check for any torn pieces of paper inside the machine. Open and close the finisher right door. Note •...

  • Page 141: Paper Jams In The Interface Module (Optional)

    Paper Jams Close the finisher right door. Note • A message will be displayed and the machine will not operate if the finisher right door is even slightly open. Paper Jams in the Interface Module (Optional) This section describes how to remedy paper jams in the Interface Module (optional). Paper Jams at the Handle [1a] ....................
  • Page 142 6 Problem Solving Paper Jams at the Handle [2b] Open the front cover of the Interface Module (optional). Pull down the handle [2b] (1), turn the knob [2c] anti-clockwise (2), and remove the jammed paper. Return the handle [2b] to the original position.

  • Page 143: Paper Jams In The High Capacity Stacker (Optional)

    Paper Jams Return the handle [2a] to the original position. Close the front cover of the Interface Module (optional). Paper Jams in the High Capacity Stacker (Optional) If paper jams inside the High Capacity Stacker (optional), the lamp of the jammed position lights up.
  • Page 144 6 Problem Solving Return the handle [1b] to the original position. Close the top cover of the High Capacity Stacker (optional). When the Lamp E2 is Lit Open the top cover of the High Capacity Stacker (optional). Move the handle [1b] upwards (1), turn the knob [1a] to the left (2), and remove the jammed paper.
  • Page 145 Paper Jams When the Lamp E3 is Lit Open the top cover of the High Capacity Stacker (optional). Move the handle [1b] upwards (1), turn the knob [1a] to the left (2), and remove the jammed paper. Return the handle [1b] to the original position.
  • Page 146 6 Problem Solving When the Lamp E4 is Lit Open the top cover of the High Capacity Stacker (optional). Move the handle [2a] downwards and remove the jammed paper. Return the handle [2a] to the original position. Close the top cover of the High Capacity Stacker (optional). When the Lamp E5 is Lit Open the top cover of the High Capacity Stacker (optional).
  • Page 147 Paper Jams Return the handle [2b] to the original position. Close the top cover of the High Capacity Stacker (optional). When the Lamp E6 is Lit Press the paper eject button. Check that the stacker front cover is unlocked and then open it. Pull out the stacker cart gently and remove the jammed paper.
  • Page 148 6 Problem Solving When the Lamp E7 is Lit Remove any paper delivered to the stacker output tray. Open the top cover of the High Capacity Stacker (optional). Move the handle [1b] upwards and remove the jammed paper. Return the handle [1b] to the original position.

  • Page 149: Paper Jams In The Squarefold Trimmer Module (Optional)

    Paper Jams Return the handle [2a] to the original position. Close the top cover of the High Capacity Stacker (optional). When the Lamp E8 is Lit Open the top cover of the High Capacity Stacker (optional). Move the handle [3b] upwards (1), turn the knob [3a] clockwise (2), and then remove the jammed paper.
  • Page 150 6 Problem Solving When the Lamp E1 or E2 is Lit Make sure that the machine is not in operation, and press the button on the left cover of the Trimmer unit to open the cover. Remove the jammed paper. If you cannot remove the paper in step 2, open the finisher right door.
  • Page 151 Paper Jams When the Lamp E3 is Lit Make sure that the machine is not in operation, and press the button on the right cover of the Trimmer unit to open the cover. Remove the jammed paper. Close the right cover of the Trimmer unit.

  • Page 152: Document Jams

    6 Problem Solving Document Jams When a document jams in the document feeder, the machine stops and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document in the document feeder again. This section describes how to clear document jams at the following locations: Document Jams at the Covers....................152 Document Jams under the Document Feeder Belt..............153...
  • Page 153 Document Jams Close the document feeder left cover until it clicks into place. If the document cannot be found, lift the document feeder slowly, and remove any document if it is there, and then lower the document feeder. If the document is not found in step 7, lift the document feeder tray and remove the document.
  • Page 154 6 Problem Solving Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen. Note • Torn, wrinkled or folded documents may cause document jams and damage. To scan such documents, directly place the document on the document glass to make copies.

  • Page 155: Stapler Faults

    Stapler Faults Stapler Faults The following describes stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.

  • Page 156: Staple Jams In The Staple Cartridge

    6 Problem Solving Staple Jams in the Staple Cartridge The following describes how to clear staple jams in the staple cartridge. Make sure that the machine has stopped before opening the finisher right door. Hold [R1] at the position shown in the figure. Pull out the unit.

  • Page 157: Staple Jams In The Booklet Staple Cartridge

    Stapler Faults If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center. Staple Jams in the Booklet Staple Cartridge The following describes how to clear staple jams in the booklet staple cartridge. Make sure that the machine has stopped before opening the finisher right door.
  • Page 158 6 Problem Solving With holding the tabs, return the new cartridge to the original position. Then, with pushing the depressed area of the new cartridge strongly, push the new cartridge in until it clicks into place. Return the unit to its original position. Close the finisher right door.

  • Page 159: Re-Inserting The Staple Cartridge Into The Cartridge Unit

    Re-inserting the Staple Cartridge into the Cartridge Unit Re-inserting the Staple Cartridge into the Cartridge Unit The following describes how to re-insert the staple cartridge to the cartridge unit when it has been inserted incorrectly or removed accidentally. Open the staple cartridge cover as shown in the figure, and remove the jammed staple.
  • Page 160 6 Problem Solving Push the staple cartridge in the unit. Return the unit to the original position. Close the finisher right door. Note • A message will be displayed and the machine will not operate if the finisher right door is even slightly open.

  • Page 161: Correcting The Curl Of Outputs (When Only A Finisher Is Installed)

    Correcting the Curl of Outputs (when Only a Finisher is Installed) Correcting the Curl of Outputs (when Only a Finisher is Installed) You can correct the curling of the output by pressing the De-curl button. The De-curl button functions when the machine is in operation or idle as long as its power is on.
  • Page 162 6 Problem Solving Mode and function of the <De-curl> button The following describes the mode and function of the <De-curl> button. Pressing the up-curl compensation button switches modes as follows. Pressing the down-curl compensation button switches modes as follows. Indicator Mode Functions <...

  • Page 163: Correcting The Curl Of Outputs (When The High Capacity Stacker (Optional) Is Installed, Or The High Capacity Stacker (Optional) And Finisher Are Installed)

    Correcting the Curl of Outputs (when the High Capacity Stacker (optional) is Installed, or the High Capacity Stacker (optional) and Finisher are Installed) Correcting the Curl of Outputs (when the High Capacity Stacker (optional) is Installed, or the High Capacity Stacker (optional) and Finisher are Installed) You can correct the curling of the output by pressing the De-curl button.
  • Page 164 6 Problem Solving...

  • Page 165: Index

    Index Index Numerics 100BASE-TX connector ........15 <Energy Saver> button ........30 10BASE-T connector .......... 15 Energy Saver mode ..........27 entering text ............32 <Error> indicator ..........30 error lamp ............21, 22 A3 High Capacity Feeder (optional) ....19 extension flap ..........
  • Page 166 left cover ............16, 18 sample button ............21 left cover of the Trimmer unit .......22 saving the scanned data ........51 limited paper ............64 semi standard paper ..........62 loading documents ..........44 <Services Home> button ........31 loading paper ............66 Sleep mode ............
  • Page 167 Index trimmer waste container ......22, 101 Troubleshooting ..........104 unusable paper ........... 64 usable paper ............62 USB 2.0 interface connector ....... 15 USB memory slot ..........14 waste toner container ........16, 90 waste toner container cover ........ 16...
  • Page 169 D125 Copier/Printer D110 Copier/Printer D95 Copier/Printer Quick Reference Guide DE4744E2-1 (Edition 1) January 2012 Copyright © 2012 by Fuji Xerox Co., Ltd. Fuji Xerox Co., Ltd. Printed in China...
  • Page 170 Edition 1 January 2012 DE4744E2-1 898E 13000...

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