SATO S84ex Operator's Manual page 275

Error
No. Message
Head open
07
Paper end
08
Ribbon end
09
Sensor error
10
LED/Buzzer
Flashes red. The print head is
unlocked.
Three short beeps.
The sensor for sensing
the open/close status of
To clear the error:
the print head is defective.
Close the print head.
Flashes red. The media is not loaded.
The media is not loaded
Three short beeps.
correctly.
To clear the error: The sensitivity of the
Open and close the media sensor is not set
print head. correctly.
The media has jammed.
The media sensor is dirty.
The cable of the media
sensor is disconnected.
Flashes red.
The ribbon is not loaded.
The ribbon is damaged.
Three short beeps.
The ribbon is not loaded
To clear the error: correctly.
Open and close the
The ribbon is torn.
print head.
Lights red. The media sensor level is
incorrect.
Three short beeps.
The sensor type is
incorrect.
To clear the error:
Open and close the Meandering media.
print head.
Cause Countermeasure
Lock the print head.
Replace the sensor for
sensing the open/close
status of the print head.
Load the media correctly.
Adjust the sensor level.
Remove the jammed
media.
Clean the media sensor.
Connect the cable of the
media sensor correctly.
Load a new ribbon.
Load the ribbon correctly.
Clean and adjust the
ribbon path.
Adjust the media sensor
level.
Use the correct sensor
type.
Clean and adjust the
media path.
S84-ex/S86-ex Operator Manual
7 Troubleshooting
273