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Precautions The following precautions will help to ensure that this machine will continue to function correctly. 1. Try to avoid locations that have the following adverse conditions: • Temperatures out of the specification • Direct sunlight • High humidity • Shared power source •...
If you have any questions about the operation of the machine consult this manual. If you have any questions about the printer that are not in the manual please contact SATO Labeling Solutions America, Inc. Technical Support at 800- 888-7425.
2. Printer Setup Guidelines To provide the best operating conditions and the safety of the operator follow these guidelines: • Make sure that the printer is set on a flat stable surface in an environment that is free of dust. •...
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Cable Connection The following cables will be needed for installation: • 1 serial cable if the printer only has a serial RS232 connector. • 1 parallel cable to connect to the computer’s printer port. • 1 RJ45 cable is needed if the optional LAN board is installed.
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Loading the Media Warning! • Do not let any loose clothing or other objects fall in the printer when printing as they can become tangled up and cause injury or damage to the printer. • The print head can become very hot after use. Use caution when working with it or loading labels.
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Sensor Calibration and Alignment The feed gap sensor must be calibrated to the backing paper of the adhesive labels. The reflective black mark sensor must be calibrated to the darkest color of tag material on hand. The sensors must also be aligned according to the example below. The machine comes factory calibrated for both materials.
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To calibrate the feed gap or black mark sensor perform the following steps: 1. Turn the printer OFF. 2. Hold down FEED and PAUSE and turn the machine on. 3. The printer will read (1)DIAG. 4. Press the RESTART key until (5)SENSOR ADJ appears. 5.
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2.10 Test Printing A test print should be performed to ensure that the printer is operating correctly. 1. Use label stock for best results (test print may be performed on tags but may not be as clear). 2. Turn the printer off. 3.
3. Online Mode This section describes the operation of the printer when it is online. Operation panel The LCD display shows the status of the printer. There are also indicator lights under the display. The printer under normal conditions will read ONLINE. 1.
4. Maintenance This section will describe some of the steps to perform basic maintenance and cleaning on the machine. Warning! 1. Disconnect the power cord from the back of the machine before servicing. 2. Do not pour water directly into the printer 3.
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Care and handling of the ribbon and media • Do not store the ribbon and media for longer than the manufacture’s recommendation. • Store the media rolls on the flat side. Storing the media on the round side could cause the media to flatten and cause the machine to print erratically.
5. Troubleshooting If a problem cannot be solved by taking the steps listed in this section contact your service representative. Notes: If an error is not cleared by pressing the RESTART key then turn the machine off and back on again. Error Message Errors Solutions...
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Possible Problems This section will give information for some various problems that can occur Possible problems Causes Solutions Plug the power cord in the socket or printer Make sure the printer is not plugged Make sure the printer is plugged in into a power strip or the switch for the outlet is ON Make sure the AC outlet is functioning...
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Removing Jammed Media This section will describe how to remove jammed media from the machine. 1. Turn off the printer. 2. Open the cover of the printer. 3. Raise the print head. 4. Pull the arm back and swing it out of the way. 5.
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GLOSSARY Bar code A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.
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Inch per second The unit used to express print speed. Label A type of media with adhesive backing. Liquid Crystal Display Installed on the operation panel and displays operation modes, error message and so on. Media Material on which data is printed by the printer. Label, tag paper, fanfold paper, perforated paper, etc.
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Ribbon An inked film used to transfer an image onto the media. In the thermal transfer printing, it is heated by the thermal print head, causing an image to be transferred onto the media Supply Media and ribbon A type of media with no adhesive. Usually tags are made of cardboard or other durable material.