Troubleshooting Guide - ADEMCO Vista-20 Installation Instructions Manual

SYSTEM (including Wireless)
SYMPTOM POSSLBLJI CAUSE
REMEDY
1. Transmittersignalnotre-
la. Transmitter
or588 U5882 n otproperly
la Check or change
transmitter's
battery.
ceivedat
588M5882.
powered.
CheckVISTA-20S ACpower.
lb. If Transmitter is 5827J5827BD, housecode lb. Check code switchesinside transmitter.
not set in ad *24,or transmitter not set
Must match with RF House Code pro-
to samehousecodeset in thatfield.
grammedin VISTA-20.
lc. Transmitter located too for from RF lc. Move~
'tter or RF receiver.
receiver.
ld. Metalshieldiugbetweentransmitter and Id. Checkfor large metalobstructions,then
RF receiver. relocatetransmitter if necessary.
le. Transmitter mahimctioning.
le. Verifv by activating5881f5882with an-
other, similar transmitter.If OK now,
returndefectivetransmitter.
If. 588115882 m alfunctioning. lf. Verifj by makingsureothertransmitters
cannot activate 5881/5882. If defective,
replaceand returnoriginal588115882.
lg. Transmitter No. (zone)notprogrammed. lg. Veri@ programming.
lh. 5881/5882addressincorrect.
lh. Set
DIP
switchon
5881/5882
for address
u. o.
h Field*22 not set properly. li. Set field *22 for "1".
2. Transmitterzonenumber 2a. Transmitter zonetype(ZT)is setto 00 2a. SetZT to a valid activezone typein field
appearsduringTransmitter
(Not
Used).
G6.
Sniffermode, but doesnot
2b. Transmi tterbatterynotinstalled.
clear.
2b. Installproperbattery.
2c. 5800Systemtransmitter not "learned in
2c. "Learn"unit in field x56or 4$3.
system.
3.
Low Battery messageon
3a. "Bat"or "SystemLo Bat"(nozoneNos.) 3a. Systembatteryis lowor missing.
keypad.
3b. "Bat"or %0 Bat"+ "00". 3b. RemoteRF keypadbatteryis low.
3C. "Bat"or '%0Bat"+ "nn". 3c. Transmitter for zone"nn"has a low
battery.
4. Periodic beep(s)from 4a. Systemis in TESTmode. 4a. Enter"Code"+ OFFtaexit TESTmode.
keyparL
4b. A transmitter lowbatte~ has occurred 4b. Enter"Code"+ OFFandreplacethe
andis dispklyed. battery.
4c. A supervision CHECKhaaoccumed. 4c. Checkthetransmittalindicated.Restore
communication to thereceiverto cancel
thecondition.
5.
With 5800 Systemno re-
Putcontrol in TESTmode.If zonedoesnot re-
sponsetoatransnu%terin spend, tryoperating thetamper switch o ran-
normzloperatiowalthough other i nput tothetransmitter.
zonenumber
clearsduring
5a. If anotherinputcausesthezoneto be dia-
Tram3mitter Sniffermode.
5a. Deleteinput'saerialnumber(notthe
played,the wronginputwas"learned"
zone),and learnthe properinput(see
whenprogramming. field *56).
5b. ~;;y~de at all fromthistransmitter, 5b. Determinewhichtransmitter is pro-
tranamitter h as notbeen
learnedby the system.Transmitter SnifTer
grammedfor this zoneand reprogramas
necessary.
displayis beingclearedby snotherunit
programmed for thiszone.
6. Nuisance or phantomalarm. 6a. Sensors notproperly installed, wired, or 6a. Check i nstallation tosee ifin accordance
monitored. with established procadum.
6b. Univeradtransmitter
(5817)
programmed 6b. C2mck pmgr~ g switcheson
Wrong.
transmitter.
7.
Intrusionalarm for no ap-
7a. Protecteddooror windowopenedwhile 72. ~eck withd
OCCUpSIltS
of protected
parentreason. system med.
home.
7b. Improperuseroperationof exitientryde- 7b. Checksettingof entrydelay. Exit delay
lays. is 40 secondslongerthanthe entry delay
time.Reminduserof same.
7c. Magnetshwated toofar fromswitches, 7c. Checkall openingsforproperswitchand
andlordoorsand windowsnotproperly
aligned.
magnetorientation.
s. "CHECK' and zonenumber 8. Controlbaasenseda highresistance 8. Check the sensor or the loop wiring in
%8 is displayed.
conditionon a loopin oneof thehard-
the affected zone. The system will not
wiredzones(2-8).
arm until this conditionis corrected (or
the affectedzoneis bypassed).
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