Troubleshooting Guide - ADEMCO Lynx Installation Instructions Manual

Troubleshooting Guide

SYMPTOM
1. Transmitter signal not received at
control.
2. Transmitter zone number
appears during Transmitter
Sniffer mode, but does not clear.
3. Low battery message on keypad.
3a. "Bat" (no zone Nos.)
3b. "Bat" + "00".
3c. "Bat" + "nn".
4. Periodic beep(s) from keypad.
5. With 5800 System, there is no
response to a transmitter in
normal operation, although zone
number clears during
Transmitter Sniffer mode.
6. Nuisance or phantom alarm.
7. Intrusion alarm for no apparent
reason.
S Y S T E M ( i n c l u d i n g W i r e l e s s )
POSSIBLE CAUSE
1a. Transmitter not properly powered.
1b. If Transmitter is 5827/5827BD, House Code not
set in field *24, or transmitter is not set to same
House Code set in that field.
1c. Transmitter is located too for from RF receiver.
1d. There is metal shielding between transmitter and
RF receiver.
1e. Transmitter is malfunctioning.
1f. Transmitter No. (zone) is not programmed.
2a. Transmitter zone type (ZT) is set to 00 (Not
Used).
2b. Transmitter battery not installed.
2c. 5800 System transmitter not "entered" in system.
3a. System battery is low or missing.
3b. Remote RF keypad battery is low.
3c. Transmitter for zone "nn" has a low battery.
4a. System is in Test mode.
4b. A transmitter low battery has occurred and is
displayed.
4c. A supervision fault has occurred.
Put control in Test mode. If zone does not respond, try
operating the tamper switch or another input to the
transmitter.
5a. If another input causes the zone to be displayed,
the wrong input was "entered" when
programming.
5b. If no response at all from this transmitter, this
physical transmitter has not been entered by the
system. Transmitter Sniffer display is being
cleared by another unit programmed for this
zone.
6a. Sensors not properly installed, wired, or
monitored.
6b. Universal transmitter (5817) programmed wrong.
7a. Protected door or window opened while system
armed.
7b. Improper user operation of exit/entry delays.
7c. Magnets located too far from switches, and/or
doors and windows not properly aligned.
–38–
REMEDY
1a Check or change transmitter's battery.
1b. Check code switches inside transmitter. Must
match with RF House Code programmed.
1c. Move transmitter or RF receiver.
1d. Check for large metal obstructions, then
relocate transmitter if necessary.
1e. Verify by activating control with another,
similar transmitter. If O.K. now, return
defective transmitter.
1f. Verify programming.
2a. Set ZT to a valid active zone type in field * 56.
2b. Install proper battery.
2c. "Enter" unit in field * 56 or * 83.
3a. Replace system battery.
3b. Replace battery in the RF keypad.
3c. Replace the battery in the displayed transmitter.
4a. Enter Code + OFF to exit Test mode.
4b. Enter Code + OFF and replace the battery.
4c. Check the transmitter indicated. Restore
communication to the receiver to cancel the
condition.
5a. Delete input's serial number (not the zone), and
enter the proper input (see field * 56).
5b. Determine which transmitter is programmed
for this zone and reprogram as necessary.
6a. Check installation to see if in accordance with
established procedure.
6b. Check programming switches on transmitter.
7a. Check with all occupants of protected home.
7b. Check setting of entry and exit delays.
7c. Check all openings for proper switch and
magnet orientation.