Verifying Callpilot Network Database; Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide; Nn44200-502 01.02 Standard - Nortel Meridian Mail Utility Manual

88 Chapter 6 Performing post-migration tasks
For more information on the CallPilot and Contact Center integration, refer
to:
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Configuring items that are not migrated
You must also configure the following items that cannot be migrated from
Meridian Mail to CallPilot:
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•
•
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Verifying CallPilot network database

Introduction
After migration, the CallPilot system administrator must:
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•
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Ensure that the network data from Meridian Mail is collected and migrated
only once. If the migration is rerun, the migration utility does not update the
network database again. This ensures that any changes you make after the
first migration attempt are not lost.
If you intend to run both Meridian Mail and CallPilot at the same time, then
review
before verifying the network database configuration.
Data that is not migrated
If the CallPilot system is not keycoded for networking, then the Meridian Mail
remote site information is not entirely migrated. In this case, an appropriate
warning appears while the migration is in progress. You are also notified of
potential mappings on the system in the migration transaction log.
Copyright © 2007, Nortel Networks
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the configuration and testing guide for your switch (see
documents" (page 18))
Configuration Wizard online Help
Hacker Monitor and Alarm Monitor settings
backup schedules
Service Directory Numbers (if they are not already configured in CallPilot
Configuration Wizard)
Remote Notification schedules
CallPilot server area and exchange codes, as well as translation tables
review the network database.
add any missing information.
enable the networking service for each remote site.
"Running Meridian Mail and CallPilot at the same time" (page 94)

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007
"Reference