Troubleshooting Tools; Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide; Nn44200-502 01.02 Standard - Nortel Meridian Mail Utility Manual

114 Chapter 7 Troubleshooting

Troubleshooting tools

Use the troubleshooting tools to determine why a migration failed. These
tools provide you with detailed logs that can help you determine the causes
of a failed migration.
Debug tool
Use the debug tool to create a trace file that contains detailed information
on the migrated data and its attributes. You can then identify migration
errors in the debug trace file. To turn on the debug tool, launch the migration
utility, type debug at the CI> prompt, and press Enter. After you launch the
debug tool, proceed with the migration.
The debug tool creates the MigrationTrace.txt file found in the
D:\nortel\MPCX\Migration folder. The MigrationTrace.txt can be so large that
you cannot open it. Use the debug tool only as needed; do not use it when
performing a migration for the first time.
LDAP trace tool
The Lightweight Directory Access Protocol (LDAP) trace tool creates a
migration log, which identifies the location of the LDAP errors registered
during the migration and provides the LDAP error messages.
Before launching the LDAP trace, you must obtain the migration process ID.
1. Launch the migration utility.
2. Type nmldptrconfig at the CI> prompt and press Enter. The
To turn on the LDAP trace tool, type the following string at the CI> prompt:
nmldptrconfig <process ID> <debug level> <console log> <file log>
<unified trace>
The following list details the parameters used in conjunction with the
nmldptrconfig command:
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Copyright © 2007, Nortel Networks
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migration utility displays the ID of the running process.
<process ID> — a number designating the process that uses LDAP
<debug level> — a digit from 0 through 3 (level 3 provides the most
detailed trace)
<console log> — yes or no; since the migration utility does not use this
option, enter no
<file log> — yes or no; enter yes to generate the LDAP trace log
<unified trace> — yes or no (the migration utility does not use this
option; enter no)

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007