Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide; Nn44200-502 01.02 Standard - Nortel Meridian Mail Utility Manual

The remote notification and fax capability for all users are disabled by
default.
Mailboxes are created uniformly on all volumes based on the available free
space on each volume.
Verifying restriction/permission lists and mailbox classes
The following considerations apply to the verification of the
restriction/permission lists (RPLs) migrated to CallPilot.
•
•
•
•
•
•
Verifying system distribution lists
The Meridian Mail system distribution lists are known in CallPilot as shared
distribution lists (SDL).
A Meridian Mail system distribution list, whose number is less than three
digits in length, is not migrated to CallPilot.
Invalid DNs in an SDL are removed before migration. The transaction log
file lists all the invalid entries.
CallPilot and Contact Center integration
If you use CallPilot to provide messaging services in a Contact Center
environment, run the CallPilot Configuration Wizard, and ensure that the
following items are configured:
•
•
•
Copyright © 2007, Nortel Networks
.
All 80 RPLs are migrated to CallPilot.
Some RPLs do not contain relevant codes.
The RPL entries used by mailbox class entries cannot be deleted (in the
case where a migration is rerun) due to a database integrity check.
These RPLs are retained.
If you migrate RPLs and COSs in multiple sessions and rename the
RPLs and mailbox classes that already exist on CallPilot, review the
RPLs and mailbox classes and make the appropriate changes.
In case of errors, not all data can be migrated during the first migration
attempt. After the problem is resolved, rerun the migration utility with the
same Meridian Mail data to migrate the incomplete data components.
If a data migration is not completed because of an error, then resolve
the error before rerunning the migration.
Contact Center ELAN address (on the Switch Information page)
voice ports dedicated to ACCESS or IVR services (on the Channel
Detail Information page)
ACCESS and IVR DNs (on the ACD queues Information page)

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007
Verifying CallPilot system configuration 87