C h a p t e r 9
Configuring the Meridian 1 for
Meridian Mail
In this chapter
Overview
Checking the CPU ROM daughterboard
Configuring the AML link
Defining Meridian Mail in the customer data block
Configuring the trunk route data block (NMS only)
Defining the Meridian Mail primary ACD queues
Defining the Meridian Mail secondary ACD queues
Programming the network loop
Verifying the network loop operation
Adding ACD agents
Enabling the AML
Set call routing options for user telephone sets
Saving Meridian 1 changes
9-2
9-4
9-6
9-11
9-16
9-17
9-19
9-20
9-21
9-22
9-25
9-28
9-31