22 Chapter 3 Planning a Meridian Mail data collection
Can be migrated
•
system distribution lists (SDL)
•
remote voice users
•
directory entry users
•
personal verification recording
•
voice segments in menus
•
announcements
•
fax segments
Note 1: CallPilot currently supports only one customer. Mailboxes with the same numbers that exist
in different customer groups are not migrated.
Note 2: CallPilot does not support the remote notification COS feature.
The following table details the message data that can and cannot be
migrated from Meridian Mail to CallPilot.
Message data
Can be migrated
•
voice messages that are present in each
user's mailbox
•
Contact Center prompts that are present in
each user's mailbox
Meridian Mail system size
This section provides guidelines only for common migration situations.
You can ensure a smooth transition if you evaluate and plan the migration
carefully.
Copyright © 2007, Nortel Networks
.
Nortel CallPilot
Meridian Mail to CallPilot Migration Utility Guide
NN44200-502 01.02 Standard
5.0 17 April 2007
Cannot be migrated
•
SDLs with names that contain punctuation
marks
•
SDLs that are less than three digits in length
•
menu structure
•
Thru-Dial services
Cannot be migrated
•
non-delivery notifications
•
system messages
•
Not applicable