Chapter 7 Troubleshooting; Migration Problems; Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide - Nortel Meridian Mail Utility Manual

Chapter 7
Troubleshooting
In this chapter
"Migration problems" (page 107)
"Correcting precheck inconsistencies" (page 108)
"Troubleshooting tools" (page 114)
"Meridian Mail data collection error messages" (page 115)
"CallPilot migration error messages" (page 116)

Migration problems

Reasons for errors
Most of the errors in a migration occur due to the following reasons:
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Copyright © 2007, Nortel Networks
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Differences between Meridian Mail and CallPilot occur. For example,
CallPilot requires three or more digits for mailbox numbers.
The data on the Meridian Mail system is inconsistent or corrupted.
The data collected on the tape is corrupted.
There was too much data for the tape.
Some of the CallPilot components are not installed properly.
Some of the data on the tapes is not accessible, and default values
are substituted.
Note: This event can sometimes cause errors in the data migration
of other components that depend on the true values. In such cases,
appropriate warning messages appear.

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007
107