Nortel Callpilot; Meridian Mail To Callpilot Migration Utility Guide; Nn44200-502 01.02 Standard - Nortel Meridian Mail Utility Manual

to CallPilot 2.0 148
staging files, deleting
from CallPilot 58
from CallPilot 2.0 148
Succession Communication Server for
Enterprise 1000
and CallPilot IPE server setup 129
and CallPilot rackmount server
setup 128
and CallPilot tower server setup 128
switch configuration 130
ACD agents 133
CDN queue 131
Meridian Mail and CallPilot
comparison 136
phantom DNs 131
switch locations 21
system data
collecting for migration 43
description 12
system distribution lists (SDLs) 22, 22, 25,
32
and invalid DNs 87
and remote users 90
collecting 43
collecting for migration 43
selective migration to CallPilot 62
verifying after migration 87
system greetings 21
system limitations 16
system messages 22
system name 21
system profiles 21
collecting for migration 43
selective migration to CallPilot 62
T
T1/E1 link information 21
tape media requirements 34, 35
IPE server 56
terminal numbers (TNs) 133
text data support, verifying 92
Thru-Dial services 13, 22
time estimates 25
tower server, network setup 128, 128
transaction log 86
Copyright © 2007, Nortel Networks
.
translation tables 21, 88
troubleshooting
U
user data, collecting for migration 43
user mailboxes 32
user properties 21
user voice messages 21
USERMOD error messages 400-499 120
users
V
voice forms 21
voice menu structure 21
voice menus, collecting for migration 43
voice messages 22
Voice Messaging CDN configuration 131
voice segments
voice service information 21
voice services
voice services, Meridian Mail and CallPilot
comparison 141

Nortel CallPilot

Meridian Mail to CallPilot Migration Utility Guide

NN44200-502 01.02 Standard

5.0 17 April 2007
location 65, 69
reasons for errors 107
collecting for migration 43
selective migration to CallPilot 62
collecting for migration 43
announcements 22
collecting for migration 43
fax segments 22
menu segments 22
menu structure 22
migrating Symposium Voice Services
only 49
performing the migration 49
post migration activities 113
using Application Builder 76
call processing 141
control 141
IVR robustness 142
maximum capacity 142
prompt management 142
prompt migration 142
segment deletion 142
segment length 141
segment update 142
Index 157