•
•
To migrate Contact Center voice segments and voice prompts
to CallPilot
If you perform a selective data collection from Meridian Mail, you must
perform a selective data migration to CallPilot.
Do not remove the tape from the tape drive during the migration.
Step
1
2
3
4
5
Copyright © 2007, Nortel Networks
.
manage the applications and the control blocks (save and complete
them).
publish the applications in the CallPilot Service DN table.
Action
Launch Windows Explorer and navigate to the \nortel\MPCX\Mi-
gration folder.
Double-click the migrate.exe file.
Result: An MS-DOS window opens.
Insert the appropriate data tape in the tape drive.
Type readtapelabel at the CI> prompt and then press Enter.
Result: The migration utility displays the tape label as you entered it
during the data collection procedure. Verify that this is the tape from
which you want to transfer data to CallPilot.
Type migrate at the CI> prompt and then press Enter.
Result: The following prompt appears:
Enter Data Set to migrate:AllSystemData
Nortel CallPilot
Meridian Mail to CallPilot Migration Utility Guide
NN44200-502 01.02 Standard
5.0 17 April 2007
Migrating Contact Center data 67
ATTENTION