Connecting A Call - Unify OpenStage 15 User Manual

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\ or n
Complete transfer
\ or n
Forward to Secretary 2
An incoming call for "Executive 1" rings at the assigned "Secretary 1" . The call
is not answered. After a specified period the call is forwarded to "Secretary 2".
The line key of the "Secretary 2" flashes and it rings.
T
Press the line key on the "Secretary 2" phone to answer the call. The station an-
swers. The "Secretary 2" direct station selection key on the "Executive 1" phone
illuminates.
If "Secretary 1" is busy, the call is forwarded immediately to "Secretary 2"
if:
• a consultation call is being made or
• "Allow call waiting" is deactivated.
Second call
If "Secretary 1" receives a second call, this can be accepted, ignored, forwarded
or rejected. Detailed information on this can be found from
If the second call is ignored, it is forwarded to "Secretary 2" after a certain period
of time.
If the second call was answered, it can be forwarded using consultation or the
direct station selection keys.

Connecting a call

If e. g. the "Secretary 1" answered a call, it can forward the call using the direct
station selection keys to the following telephones:
• Executive 1
• Executive 2
• Secretary 2.
The following examples show connections to "Executive 1".
Connecting with consultation
S
Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call.
Hang up or press the loudspeaker key.
You can also select "Complete Xfer" from the context ment.
Connecting without consultation
S
Press the DSS "Executive 1" key. "Executive 1" does not answer.
Select and confirm the option shown in the pop-up menu.
f
Hang up or press the loudspeaker key. The "Executive 1" phone rings.
If "Executive 1" does not answer the call, a callback (see also
ensue after a configured time.
The "Executive 1" direct station selection key on the "Secretary 1" phone
illuminates.
Making calls with multiple lines
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