Reachability; Serial Call - Unify OpenStage 15 User Manual

154 OpenScape Voice functions

Reachability

You can make either serial calls or simultaneous calls on several sites. The fea-
tures for this are

• Serial call

• Parallel call
Prerequisite: The administrator has configured the respective feature for your
main number in OpenScape Voice.
Serial call
Managing number lists/activating serial call
Before the serial call number can be activated, a serial call list much be created.
This can be prepared either by administrator or you can create it yourself later.
Up to six numbers can be entered in the list for sites on which incoming calls in-
cluding your main number should be signalled sequentially. Each number can
consist of up to 30 digits.
^
Lift the handset.
j
Enter the code for the edit mode (see code table Page 163).

The edit mode opens and you hear an announcement with the following infor-
mation:
• Feature name
• Current status (active/inactive)
• Number of numbers currently on the serial call list
You are prompted to do one of the following:
• Activate/deactivate the feature (only if numbers are already entered in the list)
• Call up the numbers currently entered in the list.
• Add or delete numbers
• Repeat the options in edit mode
If the serial call list is still empty, you are prompted to enter numbers in the list.
As soon as you have entered a valid number, the serial call can be activated.
If the serial call is activated, incoming calls are first routed to your phone. If you
do not answer within the timeframe defined by the administrator, the next desti-
nation phone rings for the configured period of time. The caller is informed that
the call is being routed to another station. The connection is established with the
first phone that accepts the call.
If the call is not answered by any phone, it is forwarded to the configured for-
warding destination (on no reply) or to a "rejection announcement".