Call Recording; Recording Modes - Unify OpenStage 15 User Manual

186

Call recording

Call recording
A central voice recorder is installed in the network for recording calls to which
your telephone connects in order to record the current voice traffic. The recorder
records the entire voice flow of two or more participants.
You should configure a recording button (call recording) to simplify handling of
manual call recording Page 69. It is assumed in the description below that a

corresponding key has been configured.

Recording modes

The administrator can configure the following operating modes for call record-
ing:
• Manual
• AutoStart
• All Calls
• Disabled
The following settings are possible to audibly signal the recording:
• Repeated
• Single Shot
• Off
Check with your administrator as to which settings were made for your phone.
Mode: ALL CALLS:
The telephone starts and stops the recorder automatically in order to ensure that
all calls are being recorded.
Mode: MANUAL
You decide when the recorder is started and stopped or paused. If the recorder
is switched on, all further calls will be recorded. If you pause the recorder then
nothing will be recorded. If there are no calls, then the recorder likewise pauses.
Mode: AUTOSTART
The telephone starts the recorder automatically. You can stop or pause the re-
corder yourself however and restart it. If a call has already been recorded, new
incoming and outgoing calls will also be recorded. If you pause the recorder dur-
ing a call, special calls such as consultation calls, call pickups and second calls
will not be recorded as long as the recorder is paused. If the telephone reverts
to idle status, the AutoStart process is set up again for the next call.