Making Calls In An Executive-Secretary Team; Sample Scenarios - Unify OpenStage 15 User Manual

126

Making calls in an executive-secretary team

An executive-secretary team is configured by the relevant administrator and
may include up to four executive and up to two secretary telephones.

Sample scenarios

This example assumes that two executive and two secretary phones are config-
ured. Calls for the executives are forwarded immediately to the respective sec-
retary phone. A secretary then connects the call with or without consultation to
the responsible executive using the direct station selection key.
Secretary 1
Executive 1
Prerequisites:
The following call forwards are configured (
• For All calls Executive 1 to Secretary 1
from
• For All calls from Executive 2 to Secretary 2
• Forward on and forward on
Busy
• Forward on and forward on
Busy
"Allow call waiting" should be activated on the secretaries' phones (
This function can optionally be activated and deactivated using a key if a key has
been configured for it.
Line and direct station selection keys have been configured by administrator and
"Transfer on hangup" and server features have been activated.
Making calls with multiple lines
Secretary 2
Line
Executive 1
Executive 2
Secretary 2
Call waiting
Shift
Executive 2
Line
Secretary 1
Secretary 2
Shift
Page 54 ):

from Secretary 1 to Secretary 2
No reply
from Secretary 2 to Secretary 1
No reply
Line
Executive 1
Executive 2
Secretary 1
Call waiting
Shift
Line
Secretary 2
Secretary 1
Shift
Page 89).
