Administration; Control And Monitoring Function - Unify OpenStage 15 User Manual

Getting to know your OpenStage phone 31

Administration

You can access the administration area via the "Admin" function and by entering the administration
password.
Refer to the administration manual supplied with your phone for more detailed information on this
topic.

Control and monitoring function

A control or monitoring function can be activated on your phone for service purposes by remote
maintenance.
Control function
The administrator has the option to activate and deactivate features of the phone via remote main-
tenance. During maintenance the handset, microphone, loudspeaker and headset are deactivat-
ed. You are additionally informed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone for example, the administrator installs a monitoring
function. You can use your phone as normal during monitoring. However you will first be informed
about the operation with a message on the display and prompted to allow monitoring.
If administrator has activated a function on your phone, which continuously transmits operating
data to a server, you will see the flashing icon in the upper display line.
Activating a diagnostic call
In the event of connection problems with a specific destination, the administrator may ask you to
enter an activation code before the number of the subscriber, which can be used to initiate tracing
of the call data on the phone. The activation code, which must be provided to you by the adminis-
trator and which comprises a leading asterisk, followed by three digits and the hash sign as the
terminating character, must be entered before the actual phone number. At the end of the call, the
call-related data is sent for further analysis to the DLS server, which then passes it to the "Open-
Scape Voice Trace Manager".