Hunt Group Functions; Making A Line Busy - Unify OpenStage 15 User Manual

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Hunt group functions

To ensure optimum handling of specific calls, your telephone can be assigned to
a pickup group
Your administrator can incorporate multiple telephones in a hunt group. If your
telephone is assigned to a hunt group, OpenScape Voice forwards calls for the
members of your group in accordance with specific rules defined by your admin-
istrator. Hunt groups are a simple solution for distributing calls to a group of tele-
phones.
If you want another member of the group to pick up an incoming call, you can
set your telephone to signal the busy status for your line to the other members
of the hunt group. Hunt group calls will then no longer be forwarded to your tele-
phone.

Making a line busy

This prevents this line being used for calls in a hunt group.
Activating
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
Deactivating
Make the line free once more for the hunt group.
^
Lift the handset.
j
Enter the code (see the table of codes
Z
Wait until you hear the confirmation tone.
Page 39 and/or a hunt group.
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OpenScape Voice functions
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