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Related Manuals for Unify OpenStage 40 SIP
Summary of Contents for Unify OpenStage 40 SIP
- Page 1 OpenStage 40 SIP, OpenStage 40 G SIP OpenStage Key Module 40 OpenScape Voice User Guide A31003-S2030-U106-3-7619...
- Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
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Page 3: Important Information
Important information Important information For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US) or • in a LAN with PoE (Power over Ethernet) which complies with the IEEE 802.3af stan- dard. -
Page 4: Location Of The Telephone
• Do not operate the telephone in damp environments, such as bathrooms. Product support on the Internet Information and support for our products can be found on the Internet at: http://www.unify.com/. Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at:... -
Page 5: Table Of Contents
Contents Contents Important information ....... . . 3 Trademarks ..............3 Location of the telephone . - Page 6 Contents Basic functions........38 Secure voice transmission .
- Page 7 Contents Call forwarding ........60 Standard call forwarding .
- Page 8 Contents Phonebooks and call lists ......108 Personal directory ............108 Creating a new contact .
- Page 9 Contents Privacy/security ........139 Activating and deactivating the ringer ..........139 Activating and deactivating the ringer permanently or setting to beep .
- Page 10 Contents One-way Intercom and Two-way Intercom function ....... . . 165 One-way Intercom .
- Page 11 Contents Call recording........195 Recording modes .
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Page 12: General Information
General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •... -
Page 13: Service
General information Service Our service department can only help you if you experience problems or defects with the phone. Should you have any questions regarding operation, your specialist retailer or network ad- ministrator will gladly help you. For queries regarding connection of the telephone, please contact your network provider. If you experience problems or defects with the phone, please dial the service number for your country. -
Page 14: Getting To Know Your Openstage Phone
Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The user interface of your OpenStage 40/40 G You can make and receive calls as normal using the handset. The graphic display permits intuitive operation of the phone Page 24. -
Page 15: Ports On The Underside Of The Phone
Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit (if required) Network switch Headset Country- specific cable Key Module Handset Properties of your OpenStage 40/40 G OpenStage 40 G LCD display, 40 x 6 characters Illuminated display Programmable sensor keys Full-duplex speakerphone function... -
Page 16: Using Network Ports More Efficiently
OpenStage Manager This program offers you an additional option for tailoring your OpenStage to your personal needs. Further information is available at: http://wiki.unify.com/wiki/OpenStage_Manager. Features • Phonebook management • Synchronization of contacts • Save and restore •... -
Page 17: Key Module
Getting to know your OpenStage phone Key Module OpenStage Key Module The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmable keys. Like keys on the phone, these keys can be programmed and used according to your needs Page 20. -
Page 18: Keys
Getting to know your OpenStage phone Keys Function keys Function when key is pressed LED display End (disconnect) call. none Open redial list none Activate/deactivate forwarding Red: Call forwarding is activated Open phone menu Page 35 Red: Menu is active ... -
Page 19: Navigator
Getting to know your OpenStage phone Navigator Before using the telephone, remove the protective covering from the navigator surface. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed •... -
Page 20: Programmable Sensor Keys
Getting to know your OpenStage phone Programmable sensor keys Your OpenStage 40 telephone features six programmable lit sensor keys. Increase the number of programmable sensor keys by connecting a key module Page 17. Mirea, Ch. Level 2 Touch the key briefly to activate the programmed function or dial the stored number Page 80. -
Page 21: Trunk Keys (On Multi-Line Phones Only)
Getting to know your OpenStage phone Trunk keys (on multi-line phones only) Some of the programmable keys on multi-line phones can be set up as trunk keys by administrator. Each key programmed with the "Line" function is handled as a trunk. This means up to five lines can be configured. -
Page 22: Keypad
Getting to know your OpenStage phone Keypad You can only use the digits 1 to 9 and 0 as well as the * and # characters when dialling a number. The h navigation key is used to delete from right to left. In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. - Page 23 Getting to know your OpenStage phone Text editor A function menu appears under the character selection field in certain situations (such as, when labeling programmable sensor keys). You can enter punctuation marks and special characters and switch between the entry of alphanumeric characters in lower and upper case and straightforward digit entry.
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Page 24: Display
Getting to know your OpenStage phone Display Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD display. Adjust the tilt and contrast to suit your needs ( Page 172). Idle mode If there are no calls taking place or settings being made, your OpenStage 40 is in idle mode. Press the key to return to the idle display again, for example, from a call list Page 32). -
Page 25: Displays On The Status Line For Adjusting The Volume
Getting to know your OpenStage phone Displays on the status line for adjusting the volume When you adjust the ringtone, handset and speaker volume using the keys, you will see the following displays in the status line: Display Meaning Ringtone volume in 10 levels Ringtone volume in 10 levels when the ringtone is switched off Handset or speaker volume in 10 levels Context-dependent displays... - Page 26 Getting to know your OpenStage phone Idle display context menu The following functions (where released) can be accessed by pressing the right key on the navi- gator: First entry (selected when you call up the menu, if you Redial {1} 1234 have already dialled a phone number) Ringer off Do not disturb off...
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Page 27: Telephony Interface
Getting to know your OpenStage phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview. -
Page 28: Multi-Line View
Getting to know your OpenStage phone Multi-line view You can use the h key to switch between two tabs on the telephony interface: • "[My phone]" tab - represents the primary line or the line view of a selected line Page 27 ... - Page 29 Getting to know your OpenStage phone Context in the line overview In the context menu of a selected line you have the following options with: • Own free line – Select – View • Own line with active call – Hold –...
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Page 30: Phonebooks
Getting to know your OpenStage phone Phonebooks In addition to a local phonebook, there is a connection to the LDAP corporate directory if adminis- trator has made the necessary settings. Both phonebooks can be accessed via the telephone menu ( Page 35). -
Page 31: Corporate Directory
Getting to know your OpenStage phone Using contacts The following functions are available via the context menu of a selected contact: • Calling a contact Page 99 • Editing a contact Page 108 • Deleting a contact Page 109 ... -
Page 32: Messages
Getting to know your OpenStage phone Messages Depending on the type and configuration of your communications platform (contact the relevant administrator), messages from services, such as, HiPath Xpressions can be displayed in this list. A message ( Page 25) appears on the idle display and the LED on the key Page 18) ... -
Page 33: Calls
Getting to know your OpenStage phone Calls This list appears as soon as you receive new missed calls if you select the Calls option in the Records menu. You can then scroll back to the Calls submenu with the backspace key. The fol- lowing calls or call attempts are logged as call lists: Calls Missed... - Page 34 Getting to know your OpenStage phone Example of the Missed call list: Missed Options g Time of call (Busch, Wilhelm12:11 Number of call attempts 11178 Selected new entry (Benz, Karlg10:25 with context menu 235689 (Lessing, Ephraim7:22 Old entry 2568900 The administrator may have made special settings for missed calls. The following keys flash or illuminate, depending on the setting, to indicate new missed calls: •...
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Page 35: Telephone Menu
Getting to know your OpenStage phone Telephone menu Open the telephone menu using the N key. Settings Personal Local phonebook Phone book Company-wide LDAP phonebook Settings Program/Service menu Personal You can create your own local phonebook under Personal containing up to 100 entries Page 108. -
Page 36: User Settings
Getting to know your OpenStage phone User settings You can use the "User" menu to make local function settings for your OpenStage and to configure the appearance of your display to your personal requirements. Select one of the following menus with the navigator ( Page 19): ... -
Page 37: Control And Monitoring Function
Getting to know your OpenStage phone Control and monitoring function A control or monitoring function can be activated on your phone for service purposes by remote maintenance. Control function The administrator has the option to activate and deactivate features of the phone via remote main- tenance. -
Page 38: Basic Functions
Basic functions Basic functions Please read carefully the introductory chapter "Getting to know your Open- Stage phone" Page 14 before performing any of the steps described here on your phone. Secure voice transmission Prerequisite: The secure voice communication option must be activated by your administrator. -
Page 39: Answering A Call Via The Handset
Basic functions Answering a call via the handset The phone is ringing. The caller is displayed. If the phone number is stored in the local telephone, the associated name is shown on the display (must be activated by administrator). Lift the handset. if nec. -
Page 40: Directed Pickup
Basic functions Directed pickup You can pick up a call signalled at an absent coworker’s phone. If a colleague has placed a call on hold on their multi-line phone you can also pick up this call. Accept call Prerequisite: You know the coworker’s internal phone number and the function is configured for you in OpenScape Voice. -
Page 41: Switching From Handset To Speakerphone Mode
Basic functions Switching from handset to speakerphone mode Make note of the two different processes and activate, if necessary, your preferred setting Page 183. Prerequisite: You are conducting a call via the handset and the microphone and loudspeaker functions have been activated by administrator. Standard mode Hold down the key and replace the handset. -
Page 42: Switching From Headset To Speakerphone Mode
Basic functions Switching from headset to speakerphone mode In standard mode Press and hold the key (open listening ist activated), Press the key shown. Speakerphone mode is activated. In US mode Press the key shown. Press the key shown. Speakerphone mode is activated. Open listening You can let other people in the room join in on the call. -
Page 43: Activating/Deactivating The Microphone
Basic functions Activating/deactivating the microphone You can temporarily switch off the handset microphone to prevent the other party from listening in while you consult with someone in your office. Prerequisite: You are conducting a call. Deactivating the microphone Press the key shown. Activating the microphone Press the lit key. -
Page 44: Group Call
Basic functions Group call Your administrator can incorporate multiple telephones in a call pickup group. If your telephone belongs to a pickup group, you can also accept calls intended for other members of the group. A group call is displayed on the phone. The administrator may have made the following settings for signalling: Telephone status Ring on group... - Page 45 Basic functions Picking up a group call with the call pickup key Prerequisite: The Call pickup key is configured. Your administrator has set up the group call such that it is only displayed through flashing of the Call pickup key. The phone can also ring when idle. A group call is waiting.
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Page 46: Listening To Voicemail
Basic functions Listening to voicemail To use this function, you need to have a voice mailbox set up on your communi- cation platform for voicemails (see Page 32). flashes and/or the alert bar illuminates and the F icon The message key appears on the display (depending on the setting made by the administrator) to indicate new messages. -
Page 47: Call Control (2Nd Alert)
Basic functions Call control (2nd alert) To ensure that you do not miss any important calls, administrator can configure a key that blinks when a call is waiting, for instance, when you are dialling a num- ber or when two calls come in simultaneously. Call control does not work with multi-line phones. -
Page 48: Making Calls
Basic functions Making calls If you selected the option "Busy When Dialling" Page 103, you will not be interrupted by an incoming call. In this case, the caller hears the busy signal. You can also use enhanced functions, such as call lists or the personal or cor- porate directory, in order to call a subscriber Page 99. -
Page 49: On-Hook Dialling
Basic functions On-hook dialling The connection is set up with on-hook dialling via the loudspeaker (speaker- phone mode) or via a connected headset. Press the key shown. Press the key if a headset is connected. and/or Enter the station number. Press or wait until the dial delay expires (see Page 101). -
Page 50: Immediate Dialling
Basic functions Immediate dialling Immediate dialling should only be activated if administrator has configured and approved a dial plan. Immediate dialling is deactivated by default. For this reason after entering the number you must either confirm the "Dial" option or wait until the dial delay ex- pires to set up the connection. -
Page 51: Dialling Using The Hot Or Warm Line Function
Basic functions Dialling using the hot or warm line function Your administrator can configure a hot or warm line for your phone. If you lift the handset of the phone or press the loudspeaker key • with a hot line immediately or •... -
Page 52: Consulting A Second Party
Basic functions Consulting a second party You can call a second party while a call is in progress. The connection to the first party is placed on hold. Prerequisite: You are conducting a call. Select and confirm the option shown in the connections’s context menu. Consult Start conference Select and confirm the option shown in the context menu for the call connection... -
Page 53: Ending A Consultation Call
Basic functions Ending a consultation call You end the consultation Select and confirm the option shown in the second party's context menu. Disconnect & return The consultation call is disconnected. The call with the first party is resumed. The second party hangs up If the second call partner hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up"... -
Page 54: Switching To The Held Party (Alternating)
Basic functions Switching to the held party (alternating) Prerequisite: You are conducting a consultation call. Select and confirm the option shown in the connection’s context menu. Alternate? It does not matter which context menu is open when alternating. The "Al- ternate"... -
Page 55: Putting On Hold And Retrieving Successively Or Simultaneously
Basic functions Putting on hold and retrieving successively or simultaneously Putting an active call on hold Prerequisite: You have a single-line phone and are conducting a consultation call Page 52 or have answered a second call Page 91. The sensor key ... -
Page 56: Connecting Parties
Basic functions Connecting parties You can connect the first party with the party you consulted, clearing down your connection to both parties in the process. Prerequisite: You are conducting a consultation call Page 52 and call joining must be allowed Page 56. -
Page 57: Callback
Basic functions Callback You can request a callback if the station called is busy or if nobody answers. You receive the callback as soon as the other party's line becomes free. This option is only available if both you and your administrator have acti- vated the function ( Page 58). -
Page 58: Responding To A Callback
Basic functions Responding to a callback Prerequisite: A callback was requested. Your phone rings and station informa- tion appears on the graphic display. The pop-up menu opens: Accepting a callback Select and confirm the option shown. Accept? Rejecting a callback Prerequisite: The Reject function has been activated by administrator. -
Page 59: Calling Back Missed Calls
Basic functions Calling back missed calls Calls received while you are absent are indicated by a message on the idle dis- Page 25). Moreover, the message key O and/or the call display flash play ( or illuminate depending on the setting made by administrator. They only extin- guish again when all new list entries have been queried. -
Page 60: Call Forwarding
Call forwarding Call forwarding Depending on the settings made by administrator, standard call forwarding is configured for the phone or alternatively call forwarding depending on incoming call type that is supported by OpenScape Voice Page 68. Standard call forwarding You can forward calls for your phone to another phone. -
Page 61: Using Call Forwarding
Call forwarding Using call forwarding The following functions are available for activating and deactivating call forward- ing and configuring it in accordance with your requirements: • ”Activate or deactivate immediate forwarding” Page 61 • ”Saving destination phone numbers for call forwarding” Page 63 ... - Page 62 Call forwarding Use last forwarding destination Select and confirm the option to use the last saved destination for Unconditional Accept again. Call forwarding to this destination is immediately activated for Uncondi- tional and the key r illuminates. Activate with variable destination phone numbers If you want to use a new forwarding destination: Select and confirm the option shown.
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Page 63: Saving Destination Phone Numbers For Call Forwarding
Call forwarding Saving destination phone numbers for call forwarding You can also enter the call forwarding settings via the user menu Page 84) or via the WBM interface Page 206. Press the key shown. The pop-up menu opens: The message "Set forward on to"... - Page 64 Call forwarding The current destination phone number for a call forwarding type is copied. For example, the current destination phone number for All calls should also become the current destination phone number for No reply. Press the key shown. The pop-up menu opens: Select and confirm the option shown.
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Page 65: Assign A Destination Phone Number For Call Forwarding
Call forwarding Assign a destination phone number for call forwarding Prerequisite: At least one destination phone number has already been saved. Press the key shown. The pop-up menu opens: The message "Set forward on to" is displayed with the last forwarding destination used and you are offered the following options: •... -
Page 66: Activate/Deactivate Call Forwarding
Call forwarding Activate/deactivate call forwarding Prerequisite: A forwarding destination is already configured for the relevant for- warding type. Press the key shown. The pop-up menu opens: The message "Set forward on to" is displayed with the number of the last forwarding destina- tion and you have the following options: •... -
Page 67: Defining The Ring Duration Before Call Forwarding On No Reply
Call forwarding Defining the ring duration before call forwarding on no reply You can define how often the phone should ring before the "No reply" call for- warding is activated. This setting is only available if the "Server features" function was deacti- vated by the administrator. -
Page 68: Call Forwarding By Call Type
Call forwarding Call forwarding by call type If server features has been enabled by administrator and the Ext/int forwarding function is activated, call forwarding by call type functionality will be available to you. Forwarding in this case is dependent on the forwarding type and addition- ally on the call type. -
Page 69: Using Call Forwarding
Call forwarding Using call forwarding The following functions are available for activating and deactivating call forward- ing and configuring it in advance in accordance with your requirements: • ”Activating or deactivating immediate call forwarding” Page 69 • ”Saving destination phone numbers for call forwarding” Page 70 ... -
Page 70: Saving Destination Phone Numbers For Call Forwarding
Call forwarding Saving destination phone numbers for call forwarding You can alternatively enter the call forwarding settings via the user menu Page 84) or also using the WBM interface Page 206. Press the key shown. The pop-up menu opens. The message. "Set forward on to" is displayed with the last forwarding destination used and you are offered the following options: •... -
Page 71: Preconfiguring Or Changing Destination Phone Numbers
Call forwarding Preconfiguring or changing destination phone numbers You can preconfigure up to five destination phone numbers for call forwarding. These destination phone numbers can then be assigned to the different call types. Press the key shown. Select and confirm within three seconds. Edit call forwarding Select and confirm the option shown. -
Page 72: Assigning A Destination Phone Number To A Call Type
Call forwarding 2. Paste to a call type of the same forwarding type Select the destination call type (here for instance External). External Select and confirm the option shown in the context menu. Paste Both call types now have the same destination phone number. The call type Ex- ... -
Page 73: Activating/Deactivating Call Forwarding
Call forwarding Activating/deactivating call forwarding Prerequisite: One or more forwarding destinations are already configured for the relevant call type(s). Press the key shown. The pop-up menu opens. The message "Set forward on to" is displayed with the last forwarding destination used and you are offered the following options: •... -
Page 74: Call Forwarding Chain
Call forwarding Call forwarding chain Sometimes calls to a station are forwarded to another station that also has call forwarding or DND activated. This can create a call forwarding chain consisting of several telephones where the last member of the chain is your phone. A popup window opens on your phone's display with the following information: •... -
Page 75: Programmable Sensor Keys
Programmable sensor keys Programmable sensor keys The phone features a range of functions that can, if required, be stored on pro- grammable sensor keys. The phone comes with six sensor keys, all of which can be programmed on two separate levels. The "Shift"... -
Page 76: Programming Sensor Keys
Programmable sensor keys Programming sensor keys The sensor keys can also be programmed via the WBM interface Page 206. Starting programming Directly via a sensor key Hold down the sensor key to which a function should be assigned until the pro- gramming prompt is displayed. -
Page 77: Programming Enhanced Functions
Programmable sensor keys Programming enhanced functions Repertory dial Hold down the sensor key to which a function should be assigned until the pro- gramming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting). -
Page 78: Feature Toggle
Programmable sensor keys Feature toggle Only available for the hunt group functions ( Page 158) and "whispering" in muted silent monitoring mode ( Page 164). Hold down the sensor key to which a function should be assigned until the pro- gramming prompt is displayed. -
Page 79: Configuring A Fixed Forwarding Key
Programmable sensor keys Configuring a fixed forwarding key Hold down the sensor key to which a function should be assigned until the pro- gramming prompt is displayed. If the prompt is not displayed or a programmed function is not executed, then you can only launch key programming via the user menu (ask your administrator about the current setting). -
Page 80: Configuring A Variable Call Forwarding Key
Programmable sensor keys Configuring a variable call forwarding key If the call forwarding key is not available to you, you can configure a key yourself for Forwarding which you can then use to • immediately activate or deactivate call forwarding for "Any call" Page 61 ... -
Page 81: Resetting Sensor Keys
Programmable sensor keys Resetting sensor keys You can reset sensor keys you configured to factory settings (see also Page 194). Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. Enter and confirm the user password. -
Page 82: Enhanced Phone Functions
Enhanced phone functions Enhanced phone functions Incoming calls Accepting calls via the headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown. The LED goes out. Deflecting a call Using call deflection Prerequisite: An incoming call is displayed or signalled. - Page 83 Enhanced phone functions Permitting call deflection You can also configure this setting via the WBM interface Page 206. "Deflect" must be authorised by administrator. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec.
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Page 84: Rejecting Calls
Enhanced phone functions Rejecting calls You can reject an incoming call. "Reject" must be activated by administrator. In the pop-up menu Select and confirm the option shown. Reject The caller hears a busy signal. If the rejected caller’s phone number is transmitted, it is saved in the call list. - Page 85 Enhanced phone functions Setting alerts Use the Call forward alerts menu to enable and disable visual and audible alerts for call forwarding (not possible with the Forwarding key). Select and confirm the option shown. Alerts Select the option shown. Visual alerts= No Select and confirm the option shown in the Yes/No context menu.
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Page 86: Placing A Call On Hold
Enhanced phone functions Placing a call on hold You can use this function to place an ongoing call on hold, for instance, to pre- vent the other party overhearing a conversation with a colleague in the same room. The held party hears music on hold if Music on hold is active on this par- ty’s phone ( Page 90). - Page 87 Enhanced phone functions Held call wait status After placing a call on hold, you can replace the handset and then decide wheth- er to retrieve the call or disconnect. Prerequisite: You placed a call on hold and replaced the handset or pressed the loudspeaker key in speakerphone mode.
- Page 88 Enhanced phone functions Setting the hold reminder time Use the "Hold reminder" function to set the length of the timeout before an auto- matic reminder is issued about a held call. The minimum value is 3, that is, the reminder is output after three minutes. The maximum value is 15 minutes.
- Page 89 Enhanced phone functions Activating/deactivating Hold and hang-up This function works in the following call scenarios: • You have placed a call on hold and hang up. • You are conducting a consultation call and the second call partner hangs up. •...
- Page 90 Enhanced phone functions Music on hold Music on hold is played back when you are placed on hold by another party, pro- viding this option is active. You can also configure this setting via the WBM interface Page 206. Press the key shown.
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Page 91: Call Waiting (Second Call)
Enhanced phone functions Call waiting (second call) You can accept a second incoming call in the course of an ongoing call. The call- er hears the on-hook signal while you hear a call-waiting signal tone. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval. - Page 92 Enhanced phone functions Disconnecting the second call Select and confirm the option shown in the second call’s context menu. The call Disconnect & return to this station is disconnected and the call to the first station is reconnected. Ending the second call by hanging up If you or the second call partner hangs up, you will be prompted to retrieve the first call again if "Hold and hang-up"...
- Page 93 Enhanced phone functions Connecting parties Prerequisite: You have accepted the second call. Select and confirm the option shown in the active connection’s context menu. Complete Xfer The other two parties are now connected to one another. You can now hang up or dial another number for instance.
- Page 94 Enhanced phone functions Toggling associate Set the "Toggle associate" function to Yes if you want to connect to a second or pickup call by hanging up. You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown.
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Page 95: Transferring A Call
Enhanced phone functions Transferring a call You can transfer your current call to another party with or without consultation. Blind transfer Prerequisite: You are conducting a call. The options "Allow call transfer" and "Transfer on ring" were allowed ( Page 96). ... - Page 96 Enhanced phone functions Allowing call transfer You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. Enter and confirm the User password. Select and confirm the option shown.
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Page 97: Cti Calls
Enhanced phone functions CTI calls Beep on auto-answer Speakerphone mode activates automatically on your phone if you use a CTI ap- plication (such as Outlook) to dial a number when Auto Answer is active. If Auto Answer is not active, the phone rings first and you have to press the loudspeaker key or lift the handset to set up the call. - Page 98 Enhanced phone functions Beep on auto-reconnect You can reconnect a held call both via the CTI application and via the phone. A beep sounds when you toggle between an active call and a held call when the function is active. Prerequisite: The option was programmed by your administrator.
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Page 99: Making Calls
Enhanced phone functions Making calls If you want to dial a call from a phonebook or a call list, you should not lift the handset or press the loudspeaker or headset key before. Dialling with the DDS key You can program frequently used phone numbers on programmable keys Page 75). -
Page 100: Dialling A Phone Number From A List
Enhanced phone functions Dialling a phone number from a list The following call lists are available in the "Calls" directory: • Missed • Dialled • Received • Forwarded For a detailed description of the call lists, see Page 33. Pay attention to ... -
Page 101: Using Autodial Delay
Enhanced phone functions Using autodial delay A number is automatically dialled after a set delay starting from the entry of the number’s last digit. The autodial delay can be used: • when dialling in idle mode • when deflecting an incoming call •... - Page 102 Enhanced phone functions Settings for autodial delay You can also configure this setting via the WBM interface Page 206. The setting does not affect automatic emergency number dialling. If you select Autodial delay, you must either confirm the "Dial" option, press the loudspeaker key or wait until the autodial delay expires to set up a call when di- alling with the handset on hook.
- Page 103 Enhanced phone functions Allowing "Busy When Dialling" If you activate this function, an incoming call received while you are performing dialling is rejected. The caller then hears the busy signal. You can also configure this setting via the WBM interface Page 206.
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Page 104: Conference
Enhanced phone functions Conference Local conference This type of conference is also referred to as a three-party conference. It in- volves up to three participants. Prerequisite: You are conducting a consultation call Page 52 or have accept- ed a second call Page 91, and the conference function is active Page 105. - Page 105 Enhanced phone functions Ending a local conference Allowing call partners to continue a conference after you exit Prerequisite: The function "Allow joining in a local conference" ( Page 106) was activated. Select and confirm the option shown in the "Conference" context menu. Exit Conf? Lift the handset or press the loudspeaker key.
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Page 106: System-Based Conference
Enhanced phone functions Allowing joining in a local conference You can use this option to decide whether or not your call partners are allowed to join calls after you exit the conference call. You can also configure this setting via the WBM interface Page 206. -
Page 107: Leaving A Conference
Enhanced phone functions Conducting a consultation call Select and confirm the option shown in the "Conference" context menu. If the Consultation? party answers, you can: • toggle between the party and the conference • connect the consultation call to another called party •... -
Page 108: Phonebooks And Call Lists
Phonebooks and call lists Phonebooks and call lists Personal directory The personal phonebook is restricted to 100 entries. If you have configured a sensor key for the local phonebook, you can open it using this sensor key Page 75). Creating a new contact You can create contacts more conveniently via the WBM interface Page 206. -
Page 109: Deleting A Contact
Phonebooks and call lists Deleting a contact You can also delete contacts via the WBM interface Page 206. Press the key shown. Confirm to open the local phonebook. Personal Select the required entry. Niels, Bohr Select and confirm the option shown in the context menu. Then confirm the De- Delete lete or cancel the process. -
Page 110: Searching For A Contact
Phonebooks and call lists Searching for a contact Press the key shown. Confirm to open the local phonebook. Personal Is displayed Option Enter the first letter of the name you are searching, e.g. k. L 5 (Abc) The name first found in which the first letter is K is displayed. If you are looking Kirsch, Erika for a name that begins with Kr, also enter the second letter in the search field: p q s 7 ß... -
Page 111: Corporate Directory
Phonebooks and call lists Corporate directory The corporate directory is an LDAP database. It can be accessed via your net- work if access has been configured correctly by administrator. You can search for the name (simple search) or for different entry information (advanced search) e. -
Page 112: Enhanced Editing Functions In The Phonebook
Phonebooks and call lists Enhanced editing functions in the phonebook Viewing entries Prerequisite: You found and selected an entry (see above). Select and confirm the option shown in the context menu for the entry. All fields Details of the entry are displayed. Resetting the search fields Prerequisite: The search fields are listed. -
Page 113: Quick Search
Phonebooks and call lists Quick search Press the key shown. Select and confirm to open the company-wide Phone book. Corporate Press the configured "Corporate directory" key for the corporate directory Page 75). Is displayed Option Enter the first letter of the name you are looking for, e.g. "k". j l 5 (abc) Do not enter any further characters. -
Page 114: Call Lists
Phonebooks and call lists Call lists For a detailed description of the different call lists, see Page 33. The function must be activated in order to view and manage call lists Page 115, otherwise the menu option "Calls" is not offered. Editing entries Selecting an entry Press the key shown. -
Page 115: Call Logging
Phonebooks and call lists Call logging Activating/deactivating the call journal The function can be disabled in order to prevent unauthorised third parties gain- ing information on the other party involved in the call from the call lists. No further calls or conversations are then logged. The function is always activated by de- fault. -
Page 116: Logging Missed Calls
Phonebooks and call lists Logging missed calls Two options are available to you for this function: • Answered elsewhere • Delete entry All missed called intended for this line are logged and new missed calls are dis- played. If the "Exclude" option is selected for "Answered elsewhere", missed calls for this line that were answered either by other subscribers in the group or with "Directed pickup"... - Page 117 Phonebooks and call lists Displaying missed calls that were answered elsewhere Missed calls that have been answered by other subscribers are indicated with a checkmark. Select the option shown. Answered elsewhere = Include Select and confirm the option shown in the context menu to prevent calls an- Exclude? swered by other subscribers being displayed in the list.
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Page 118: Making Calls With Multiple Lines
Making calls with multiple lines Making calls with multiple lines You can use your OpenStage 40 as a multi-line phone. If you have any questions regarding how to configure your OpenStage phone as a multi-line phone, please contact your administrator. The following is a description of the telephony scenarios for multi-line phones. -
Page 119: Making Calls
Making calls with multiple lines Making calls You must seize a line before you can make calls on a multi-line telephone. Trunk seizure can be configured on an individual basis. Your administrator can determine if the lines on your telephone can be automatically seized and with which priority. -
Page 120: Automatic Trunk Seizure
Making calls with multiple lines Automatic trunk seizure Prerequisite: Your administrator has configured automatic trunk seizure. Lift the handset or press the speakerphone mode or headset key. The line defined during configuration is seized. Enter the station number. The connection is set up. Dialling the last dialled number Regardless of the line used, the last number dialled on your telephone is dis- played for redialling in the selected number’s context menu. -
Page 121: During Calls
Making calls with multiple lines During calls Making and receiving calls on a single line If you only use one line on your multi-line telephone to make calls, and you re- ceive calls on the same line, the phone operates in the same way as a single- line telephone: •... -
Page 122: Putting A Line On Hold
Making calls with multiple lines Putting a line on hold On a multiline telephone you can use the line keys to place calls on hold. Prerequisite: You are conducting a call. Press the call-line sensor key. • The LED line key flashes. •... -
Page 123: Lines With Hot Or Warm Line Function
Making calls with multiple lines Lines with hot or warm line function Your administrator can configure a hot or warm line for the primary and second- ary line. The function is activated when on • The Primary line you pick up the phone’s handset or press the line or loudspeaker key •... -
Page 124: Busy Override
Making calls with multiple lines Busy override A station of a line trunk group is on a call. It’s primary line is configured as a sec- ondary line on your phone. This line now has the status "busy." You can connect to the call by pressing the illuminated key for this line (see also Page 21). -
Page 125: Direct Station Selection Keys
Making calls with multiple lines Direct station selection keys Apart from line keys, administrator can also configure direct station selection (DSS) keys. You can use a DSS key to call an internal station directly, pick up calls for this station or forward calls directly to it. Calling a station directly You cannot use DSS if the user is on another call (flashing LED). -
Page 126: Call Pickup
Making calls with multiple lines Call pickup You can pick up calls for another DSS station. If a call is waiting on their line, the LED flashes. Indirect pickup Prerequisite: The auto-answer function must be deactivated Page 97. Press the DSS key. The call is routed to your primary line and rings. Lift the handset or press the speakerphone mode or headset key. -
Page 127: Deflecting A Call To A Dss Station
Making calls with multiple lines Deflecting a call to a DSS station Prerequisite: The deflect function must be approved for DSS keys. For informa- tion on the current setting, see Page 83. If you receive a call on one of your lines, you can immediately deflect it to the DSS station. -
Page 128: Making Calls In An Executive-Secretary Team
Making calls with multiple lines Making calls in an executive-secretary team An executive-secretary team is configured by the relevant administrator and may include up to four executive and up to two secretary telephones. Sample scenarios This example assumes that two executive and two secretary phones are config- ured. -
Page 129: Accepting A Call
Making calls with multiple lines Accepting a call Incoming calls for the executives should be forwarded immediately to the as- signed secretary and answered there. The line overview ( Page 132) shows whether the executive has activated call forwarding. Accepting calls at the secretary phone An incoming call for "Executive 1"... -
Page 130: Connecting A Call
Making calls with multiple lines Forward to Secretary 2 An incoming call for "Executive 1" rings at the assigned "Secretary 1" . The call is not answered. After a specified period the call is forwarded to "Secretary 2". The line key of the "Secretary 2" flashes and it rings. Press the line key on the "Secretary 2"... - Page 131 Making calls with multiple lines Connecting with consultation Press the DSS "Executive 1" key. "Executive 1" answers. Announce the call. Press the hang-up, loudspeaker or headset key. You can also select "Complete Xfer" from the context ment. Connecting without consultation Press the DSS "Executive 1"...
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Page 132: Dss Keys Can Be Used
Making calls with multiple lines DSS keys can be used These keys are configured in such a way that every phone can be reached by every phone in the group. The DSS keys are also used for consultation calls. Press a team member’s DSS key. The relevant phone rings and the party an- swers. -
Page 133: Settings For Multiline (Keyset)
Making calls with multiple lines Settings for MultiLine (keyset) The details for each keyset line contain supplementary information for the user. The following uneditable fields are displayed: • Address – Displays the phone number for the line • Ringtone on/off –... -
Page 134: Setting The Time For A Delayed Ringer
Making calls with multiple lines Setting the time for a delayed ringer Specify the length of time before a held call should be signalled on a line. You can also configure this setting via the WBM interface Page 206. Press the key shown. -
Page 135: Setting The Ringtone For Lines
Making calls with multiple lines Setting the ringtone for lines If special ringtones have been configured by administrator for lines, you can ad- just these here to suit your requirements. You can also configure this setting via the WBM interface Page 206. -
Page 136: Configuring The "Overview" Tab Display
Making calls with multiple lines Selecting the pattern melody The following setting is only effective if you selected "Pattern" under the ringer option. Select the required pattern melody between 1 and 8 in the context menu (e. Ringer melody = 2 g. -
Page 137: Line Preview
Making calls with multiple lines Select one of the following options from the context menu to move an individual line: • Move up • Move down • Move to top • Move to bottom Select and confirm the option shown to arrange the lines in the same sequence Use FPK order as the line keys Select and confirm the option shown to display all line keys in the overview. -
Page 138: Rollover For A Line
Making calls with multiple lines Rollover for a line Your administrator can determine how rollover calls are to be signalled. Only the relevant line key blinks. You hear a special advisory tone via the currently active microphone and the corresponding line key blinks. The ringer melody set sounds briefly (approx. -
Page 139: Privacy/Security
Privacy/security Privacy/security Activating and deactivating the ringer Activating and deactivating the ringer permanently or setting to beep If you do not want to be disturbed by the phone ringing for an incoming call, you can deactivate the ringer permanently or set it so that you are only advised of a call by a beep every 25 seconds. -
Page 140: Deactivating The Ringer Temporarily For Incoming Calls And Reactivating It
Privacy/security Deactivating the ringer temporarily for incoming calls and reactivating it If you are disturbed on an important call by the phone ringing, for example, you can deactivate the ringer temporarily and then activate it again. Press the key briefly. The ringer is deactivated. Now press the key again briefly. -
Page 141: Allowing "Do Not Disturb
Privacy/security Allowing "Do not disturb" You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. Enter and confirm the User password. Select and confirm the option shown. -
Page 142: Security
Privacy/security Security User password Your User password protects your individual configurations, including your lan- guage settings. You can also use the User password to lock your telephone Page 145. The administrator may have configured the following settings: • The password is deactivated: You do not have the option of configuring user settings. -
Page 143: Change User Password
Privacy/security Change user password You can also change the user password via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. Change and confirm User password. Select and confirm the option shown. - Page 144 Privacy/security Deactivate user password You can deactivate the phone’s password prompt if a password has already been configured. The deactivation of the password prompt does not affect the WBM inter- face Page 206 or CTI applications that use a password prompt. ...
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Page 145: Phone Locking
Privacy/security Phone locking You can lock your phone to protect it against unauthorised access. In this way, no one can make calls or change your user settings unless they know your user password. Predefined numbers from the dial plan can still be dialled when the phone is locked. -
Page 146: Unlocking The Phone
Privacy/security Unlocking the phone The following is displayed: Phone locked. There are two options available for unlocking the phone: • User unlock • Admin entsperren Select and confirm if you know the user password. You are prompted to enter User unlock the user password. -
Page 147: Mobility
Mobility Mobility Prerequisite: Your phone is configured to support mobility by administrator. A DLS server is available in the LAN and its address is entered in the phone. Mobility scenarios When you log on to your phone, or any other mobility-enabled phone, the follow- ing scenarios are possible: Logging on and off at the same phone •... -
Page 148: Logging On And Off At The Same Phone
Mobility Logging on and off at the same phone Logging on to the phone No other mobility user is logged on. Logon via a key If a sensor key is configured for Mobility . Press the "Mobility" sensor key. Logon via the context menu Select and confirm the option shown in the idle display ( Page 27) context Mobile logon... -
Page 149: Logging Off From The Phone
Mobility Logging off from the phone Prerequisite: You are logged on as a mobility user. Logoff via key If a program key is configured for Mobility. Press the illuminated "Mobility" program key. Logon via the context menu Select and confirm the option shown in the idle display context menu Mobile logoff Page 27. -
Page 150: Logging On At Different Telephones
Mobility Logging on at different telephones An attempted login is rejected if the user is already logged on to another phone and "Logon with forced logoff" is disabled for the mobility user. Logging on with forced logoff at a remote phone If the user is already logged on at another phone and the remote phone is busy, the logon is rejected. -
Page 151: Logging On With Forced, Delayed Logoff At A Remote Phone
Mobility Logging on with forced, delayed logoff at a remote phone If the remote phone is busy and your administrator enabled "Forced logoff during call" with a set timeout, forced logoff does not occur until this timeout expires. Logon via a key If a program key is configured for Mobility. -
Page 152: Openscape Voice Functions
OpenScape Voice functions OpenScape Voice functions The OpenScape Voice supports a number of functions that you can activate and deactivate from your phone. On multi-line telephones, the full scope of OpenScape Voice functions is only available for the primary line. Feature toggle key Hunt group You can pick a programmable sensor key and program it as a feature toggle key... -
Page 153: Making Anonymous Calls
OpenScape Voice functions Making anonymous calls Your administrator decides whether or not your caller ID (name and phone num- ber) is displayed on a called party’s station. Anonymous calling is when your data is not transmitted. The settings configured can be deactivated, however, for specific calls. -
Page 154: Temporarily Activating Anonymous Calling For The Next Call
OpenScape Voice functions Temporarily activating anonymous calling for the next call If your administrator activated caller ID transmission for your phone, you can de- activate this setting for the next call as follows: Lift the handset. Enter the code (see the table of codes Page 168). -
Page 155: Creating A List For Selective Calls
OpenScape Voice functions Creating a list for selective calls For call acceptance You can create a list of the phone numbers from which you are willing to accept calls (also known as a selection list). Your administrator knows how long this list may be in the OpenScape Voice used on site in your facility. -
Page 156: Anonymous Calls
OpenScape Voice functions Anonymous calls Rejecting You can reject all calls from parties that activated a data protection feature (for example, caller ID suppression) to prevent their phone number from being transmitted. In this case, you are not informed that a call was rejected. Lift the handset. -
Page 157: Using Abbreviated Dialling
OpenScape Voice functions Using abbreviated dialling Abbreviated dialling gives you access to a central list of frequently dialled phone numbers. You can dial a specific phone number by simply entering a digit string. As these are three-digit numbers, you can store up to 1000 phone numbers. This list is stored centrally and managed by your administrator. -
Page 158: Hunt Group Functions
OpenScape Voice functions Hunt group functions To ensure optimum handling of specific calls, your telephone can be assigned to a pickup group Page 44 and/or a hunt group. Your administrator can incorporate multiple telephones in a hunt group. If your telephone is assigned to a hunt group, OpenScape Voice forwards calls for the members of your group in accordance with specific rules defined by your admin- istrator. -
Page 159: Marking The Last Line In The Hunt Group Chain
OpenScape Voice functions Marking the last line in the hunt group chain Sets the "stop hunt" line in the hunt group chain. The system will stop looking for a free line in the hunt group chain after it reaches this line. Activating Lift the handset. -
Page 160: Reachability
OpenScape Voice functions Reachability You can make either serial calls or simultaneous calls on several sites. The fea- tures for this are • Serial call • Parallel call Prerequisite: The administrator has configured the respective feature for your main number in OpenScape Voice. Serial call Managing number lists/activating serial call Before the serial call number can be activated, a serial call list much be created. -
Page 161: Parallel Call
OpenScape Voice functions Parallel call Managing number lists/activating parallel call Before the parallel call feature can be activated, a parallel call list must be cre- ated. This can be prepared either by administrator or you can create it yourself later. Up to six numbers can be entered in the list for sites on which incoming calls including your main number should be signalled sequentially. -
Page 162: Parking A Call
OpenScape Voice functions Parking a call If you have answered a call for a colleague and cannot forward it to him, you can park the call. Call park You are conducting the call. Let the other party know, e.g. that you are trying to connect him. -
Page 163: Silent Monitoring
OpenScape Voice functions Silent Monitoring If this function has been configured by the administrator and enabled for the destination phone, you can join an active call of an internal station and listen in with the knowledge of the target station (active) or unnoticed (muted). Active silent monitoring Station A and B are on a call. -
Page 164: Muted Silent Monitoring
OpenScape Voice functions Muted silent monitoring Station A and B are on a call. You want to monitor the call but so that neither station notices. internal station A Your phone Internal or external station B • You can hear station A but cannot talk to him because he cannot hear you •... -
Page 165: One-Way Intercom And Two-Way Intercom Function
OpenScape Voice functions One-way Intercom and Two-way Intercom function With One-way Intercom or Two-way Intercom, the loudspeaker or speakerphone function of a destination phone is activated automatically when the connection is established. Use of these functions is conceivable for example between an executive and secretary or between a doctor and receptionist. -
Page 166: One-Way Intercom
OpenScape Voice functions One-way Intercom From your phone, you can directly call any team member whose telephone has a loudspeaker. One-way Intercom with variable input of member number Lift the handset. Enter the code for One-way Intercom (see code table Page 168) followed by ... -
Page 167: Announcing The Local Phone Number
OpenScape Voice functions Announcing the local phone number You can use this function in order, for example, to identify the phone number of a phone in a conference room if it is not indicated on the display. Lift the handset. Enter the code for "Announcing the local phone number"... -
Page 168: Picking Up Out-Of-Hours Calls
OpenScape Voice functions Picking up out-of-hours calls If your switchboard is no longer attended after a certain time, an out-of-hours call function can be configured on one or more phones for this period. For example, if you hear one of the phones that has an out-of-hours call function configured ringing when the office is closed, you can pick up the call early from your phone. -
Page 169: Impact Levels
Impact Levels Impact Levels Communication in a Public Sector Network (PSN) is split into areas of different impact levels (IL). The Impact Level dictates how you as a user should conduct the telephone call in question. It is described below how to determine whether your call partner belongs to a lower Impact Level when the connection is being established or has been established. -
Page 170: Answering A Second Call
Impact Levels Answering a second call The phone rings with the defined ringtone for second calls with a lower IL. The caller is shown with a special icon and the advisory "Lower IL". Lift the handset. You can also answer the call if appropriate using the loudspeaker key or via the headset. -
Page 171: Conducting A Call With A Lower Impact Level
Impact Levels Conducting a call with a lower Impact Level If you have answered a call with a lower IL, this will be documented on the dis- play. Conducting a call You are connected with the partner from a lower IL zone. The advisory "Lower IL"... -
Page 172: Individual Phone Configuration
Individual phone configuration Individual phone configuration Display Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has six contrast levels that you can set according to your light con- ditions. -
Page 173: Adjusting The Brightness
Individual phone configuration Adjusting the brightness The display has seven contrast levels that you can set according to your light conditions. You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 174: Backlight Time
Individual phone configuration Backlight time You can have the background lighting switch off automatically after a time de- fined by you. You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 175: Contrast For The Openstage Key Module
Individual phone configuration Contrast for the OpenStage Key Module If an OpenStage Key Module is connected to your OpenStage 40, you can set contrast for it. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. -
Page 176: Date And Time
Individual phone configuration Date and time You can set the date and time display here if necessary. You can also configure these settings via the WBM interface Page 206. Setting the time Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 177: Setting Daylight Saving Time
Individual phone configuration Setting daylight saving time Prerequisite: Auto DST is deactivated Page 178. You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. -
Page 178: Automatic Daylight Saving Time
Individual phone configuration Automatic daylight saving time The Auto DST setting (automatic time-update) is provided for information pur- poses and can only be changed by your administrator. You can also access this information via the WBM interface Page 206. Press the key shown. -
Page 179: Time Display Format
Individual phone configuration Time display format You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. Enter and confirm the User password. Select and confirm the option shown. -
Page 180: Audio
Individual phone configuration Audio Volumes Use this selection to set the following volumes in 10 levels: • Loudspeaker • Ringer • Handset • Headset • Handsfree • Rollover Example: Handset Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 181: Settings
Individual phone configuration Settings Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: "Normal", "Echoing", "Muffled" . You can also configure this setting via the WBM interface Page 206. -
Page 182: Pattern Melody
Individual phone configuration Pattern melody You can also configure this setting via the WBM interface Page 206. Prerequisite: You have choosen the "pattern" ringtone, see Page 181. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 183: Pattern Sequence
Individual phone configuration Pattern sequence You can also configure this setting via the WBM interface Page 206. Prerequisite: You have choosen the "pattern" ringtone, see Page 181. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. - Page 184 Individual phone configuration Setting headset port use Here you set whether you are using a wired or cordless DECT headset. You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Confirm.
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Page 185: Special Ringtones
Individual phone configuration Special ringtones You can assign a special, individual ringtone to the following incoming calls and events in order to differentiate more easily between them: • Internal call • External call • Recall (e.g. callback) • Emergency call •... -
Page 186: Tone And Indication With An Unsecured Voice Connection
Individual phone configuration Settings for the "Pattern" ringtone type If you selected "pattern" as the ringtone type, you can make further settings for the pattern melody and pattern sequence: Select the option shown. Ringer melody Select the required pattern melody between 1 and 8 in the context menu (e.g. 4). You will hear the associated Ringer melody. -
Page 187: Key Click
Individual phone configuration Key click You can configure whether a key click should be audible when a key is pressed. You can also decide whether this should apply for all keys or only for the keys on the keypad. In addition, you can adjust the click volume or disable the sound. You can also configure this setting via the WBM interface Page 206. -
Page 188: Setting The Language And Country
Individual phone configuration Setting the language and country Selecting a language You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. User if nec. - Page 189 Individual phone configuration You may choose from the following languages: 1. Bahasa Indonesia 2. Bahasa Malaysia 3. Brasileiro 4. Català Ceština 6. Cymraeg 7. Dansk 8. Deutsch 9. Eesti keel 10.English 11. English(US) 12.Español 13.Français 14.Hrvatski 15.Italiano 16.Latviešu Valoda 17.Lietuviø Kalba 18.Magyar 19.Nederlands 20.Norsk...
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Page 190: Country-Specific Setting
Individual phone configuration Country-specific setting Adapt your phone settings to suit the country-specific conditions (for example, transmission parameters). You can also configure this setting via the WBM interface Page 206. Press the key shown. Select and confirm the option shown. Settings Select and confirm the option shown. -
Page 191: Context Menu
Individual phone configuration Context menu After a connection is set up, a context menu appears with dependent functions. You can activate/deactivate the automatic display and can also set how long the context menu should be displayed. You can also configure this setting via the WBM interface Page 206. -
Page 192: Alarm On Changing The Impact Level
Individual phone configuration Alarm on changing the Impact Level If a call switches from a higher to a lower Impact Level, this will be indicated by the pop-up text Lower IL change. You can also configure this setting via the WBM interface Page 206. -
Page 193: Network Information
Individual phone configuration Network information This information overview in the user area of the service menu provides you with information about the IP address or name of the phone and the HTML address of the WBM interface. It also provides real-time data about the network activity of the phone. -
Page 194: Resetting User Data
Individual phone configuration Resetting user data The following user-specific settings changed via the phone menu or the WBM interface can be reset to factory settings. • Display contrast • Language setting • Audio settings – Volumes – Settings • Call lists –... -
Page 195: Call Recording
Call recording Call recording A central voice recorder is installed in the network for recording calls to which your telephone connects in order to record the current voice traffic. The recorder records the entire voice flow of two or more participants. You should configure a recording button in order to simplify handling of manual call recording Page 75. -
Page 196: Explanations Of Recording
Call recording Explanations of recording Recordable calls A recordable call is any call that has a call connection status on the telephone. This can be any incoming or outgoing call. It is immaterial here whether a call is set up directly via the telephone or via an application. •... -
Page 197: Enhanced Functions
Call recording Enhanced functions: 1. A conference can be set up or cleared down during recording. 2. A consultation can be performed during recording. 3. Call transfer is also available during recording. 4. A second call can be accepted during recording. The following features are not supported: 1. -
Page 198: Automatic Call Recording
Call recording Automatic call recording This is the simplest mode. If you have accepted a call or called a subscriber and the subscriber answers, the call is recorded automatically. Refer to Page 196 to check which calls this can be. As soon as the recording starts, you will see the recording symbol and hear a beep (see also... -
Page 199: Controlling Call Recording
Call recording Controlling call recording Starting call recording manually during a call Prerequisite: Manual mode or AutoStart is selected. You are conducting a call. Recording has not started. The recording button LED is not lighting. You are conducting a call (see also Page 196). -
Page 200: Consultation During Call Recording
Call recording Consultation during call recording Prerequisite: You are conducting a call. Recording has started. The recording button LED is lighting. You initiate a consultation – your main call is placed on hold as a result while the consultation is being performed. The recording is paused while you initiate the consultation. -
Page 201: Call Recording While Alternating
Call recording Call recording while alternating Prerequisite: You have an active or held consultation or second call. Recording has started. The recording button LED is lighting. You are connected with the second party. You hear a beep and the recording symbol is shown in the line for the second call. -
Page 202: Setting Up A Conference During Recording
Call recording Setting up a conference during recording Prerequisite: You are conducting a consultation call Page 52 or you have ac- cepted a second call Page 91 and the "System conference" feature was con- figured by the administrator. Recording has started. The main call is placed on hold. -
Page 203: Your Call Is Included In A Conference During The Recording
Call recording Your call is included in a conference during the recording. Prerequisite: You are conducting a call that is being recorded. You are to be in- cluded in a conference by your call partner. You are placed on hold while the conference is being set up. -
Page 204: Diagnostic Information
Call recording Diagnostic information This information overview in the user area of the service menu provides you with information on the current configuration of the telephone: Press the key shown. Select and confirm the option shown. Settings Confirm the option shown. User if nec. - Page 205 Call recording Diagnostic.Information route.1.mask: None route.2.ip: None route.2.gateway: None route.2.mask: None mac-address: 0001e32fc7be discovery.mode: Manual dhcp.reuse: lan.port.type: pc.port.status: None pc.port.type: pc.port.autoMDIX: vlan.id: qos.layer.2: qos.layer.2.voice: qos.layer.2.signalling: None qos.layer.2.default: qos.layer.3: qos.layer.3.voice: qos.layer.3.signalling: lldp.med.operation:...
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Page 206: Web Interface (Wbm)
Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the WBM interface. Communication is via a secure HTTPS connection. Access to the WBM interface must be activated by administrator. Calling up the WBM interface For more information on the IP address, the WBM interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"... -
Page 207: User Pages
Web interface (WBM) User pages The WBM interface homepage opens once you have entered and confirmed the phone’s IP ad- dress. 1. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 2. -
Page 208: User Menu
Web interface (WBM) User menu All settings that you can make via the WBM interface’s user menu can also be made via the phone’s user menu Page 36. User Pages User login V Page 142 Date and Time –... - Page 209 Web interface (WBM) – Alerts – Visual alerts V Page 85 – Audible alerts V Page 85 – Forwarding party V Page 74 – Handling – Allow call waiting V Page 93 – Allow DND V Page 141 ...
- Page 210 Web interface (WBM) Phone – Display settings – Display brightness – -3 – -2 – -1 – Default – +1 – +2 – +3 – Contrast V Page 172 – Key module contrast V Page 175 – Program keys –...
- Page 211 Web interface (WBM) Phone book – Contact list Page 108 – New contact Page 108 – Last name – First name – Number – Delete all contacts Page 109 – Confirm delete Diagnostic information V Page 204 ...
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Page 212: Fixing Problems
Fixing problems Fixing problems Caring for your telephone • Never allow the telephone to come into contact with colouring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •... -
Page 213: Contact Partner In The Case Of Problems
• With a computer via the Internet: You can find the "online labeling tool" together with the user interface at http://wiki.unify.com/index.php/Key_Labelling_Tool. • Select the appropriate key labeling tool in your language. You can use the tool online via the browser or you can download it for local use. -
Page 214: Local User Menu
Local user menu Local user menu Opening the user menu on the phone Press the N key to open the telephone menu. On the Settings menu, open the User menu. You are prompted to enter the User password Page 142. Confirm this with OK. The options of the user menu are available. ... - Page 215 Local user menu – 3 – 4 – 5 – 6 – 7 – 8 – Ringer tone sequence: 1 Page 183 – 1 – 2 – 3 – 4 – 5 – 6 – Room character: Normal Page 181 ...
- Page 216 Local user menu – Available = Yes/No – Ringtone = Ring file – Ringer melody = 2 – Ringer tone sequence= 1 – Special 2 – Save & Exit – Exit (Discard Changes) – Available = Yes/No – Ringtone = Ring file –...
- Page 217 Local user menu – Settings? – All calls: 12345 Page 66 – Enter destination (context menu) Page 63 – List of saved numbers (context menu), if applicable – Edit favourites (Context menu) Page 63 – Option: Save & Exit –...
- Page 218 Local user menu – No – Allow DND: Yes Page 141 – Yes – No – Busy when dialling: Yes Page 103 – Yes – No – CTI calls? – Option: Save & Exit – Exit (Discard Changes) –...
- Page 219 Local user menu – Secure call alert: Yes Page 186 – Yes – No – Toggle associate: Yes Page 94 – Yes – No – Lower IL alert Page 192 – Yes – No – Context menu –...
- Page 220 Local user menu – Exit (Discard Changes) – Answered elsewhere = Exclude – Include – Delete entry = When called – Manually Phone? – Display? – Option: Save & Exit – Exit (Discard Changes) – Brightness Page 174 – Contrast: Page 172 ...
- Page 221 Local user menu – Deutsch – Further languages, see Page 189 – Date format: dd/mm/yyy Page 179 – dd/mm/yyy – yyyy/mm/dd – mm/dd/yyyy – Time format: 24 hour Page 179 – 24 hour – 12 Hour (AM/PM) Security? –...
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Page 222: Key Functions
Local user menu Key functions Normal You can program the following functions on the Normal of the function keys: • Unallocated • Selected dialing • Repeat dialing • CF unconditional • CF no reply • CF busy • CF unconditional - any •... - Page 223 Local user menu Shifted You can program the following functions on the Shifted of the function keys: • Unallocated • Selected dialing • Repeat dialing • Alternate • Blind transfer call • Transfer call • Deflecting • Conference • Repertory dial •...
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Page 224: Index
Index Index Call forwarding chain ..........74 Call forwarding favourites ......... 63 Call forwarding information ........120 Call lists .............33 Numerics Call log ..............33 Call recording 2nd alert ..............47 alternating ............201 automatic ............198 AutoStart ............. 198 call types ............. - Page 225 Index Date ................ 176 Headset ..............82 Deactivating the ringer temporarily ......140 answering call automatically ......... 39 Delete the entry ............116 Automatically accept call ........53 Destination phone number ........62 Hot line ..............51 Diagnostic call ............37 for lines ...............
- Page 226 Index Making calls Padlock icon ............. 38 multi-line .............. 119 Parallel call ............. 161 Microphone .............. 43 Parking ..............162 Mobility ..............147 Pattern melody ............182 Expired ..............147 Pattern sequence ........... 183 forced logoff ............151 Phantom line ............21 logon, logoff ..........148 Phone number directories ........
- Page 227 Index Safety precautions ............. 3 Unlocking the phone ..........146 Save destination phone number ......63 User interface ............14 Saving a destination phone number ......70 User support ............13 Search contacts, ............30 Using Ethernet switches ........... 16 Second call ...............
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