Managing Crash Dump Files - Motorola WiNG 5.4.2 System Reference Manual

12.1.1.3 Managing Crash Dump Files

Managing Firmware and Configuration Files
Crash files are generated when the device encounters a critical error that impairs the performance of the device. When a critical
error arises, information about the state of the device at that moment is written to a text file. This file is used by Motorola
Solutions Support Center to debug the issue and provide a solution to correct the error condition.
To view and manage the crash information files:
1. Select a target device from the left-hand side of the UI.
2. Click the down arrow next to the device to view a set of operations that can be performed on the selected device.
3. Select Clear Crash Info
4. Refer to the following for more information on the Clear Crash Info screen.
File Name
Size
Figure 12-9 Device Pane
Figure 12-10 Device Pane - Options for a device
to display the Clear Crash Info window.
Figure 12-11 Clear Crash Info screen
Displays the full path to the crash file
Displays the size of the crash information file in kilobytes.
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