Motorola WA840GV2 User Manual
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Motorola WA840GV2 User Manual

Motorola WA840GV2 User Manual

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User Guide
Wireless Access Point
WA840G

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  • Page 1 User Guide Wireless Access Point WA840G...
  • Page 2 Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. MOTOROLA INC. declares that WA840Gv2 ( FCC ID: ACQWA840GV2 ) is limited in...
  • Page 3 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

  • Page 4: Table Of Contents

    Contents Section 1:Overview _______________________ 1-1 Features ........................ 1-2 Understanding Your User Guide ................. 1-3 Box Contents ......................1-4 Wireless Connections ..................1-4 Access Point .......................1-4 TCP/IP.........................1-4 Static IP Address......................1-5 Dynamic IP Address......................1-5 Understanding Wireless ....................1-5 Wireless Range....................1-6 Recommended Wireless Environment ..............1-6 Type of Networks....................
  • Page 5 CONTENTS Section 3:Configuration ___________________ 3-1 Using the Web-Based Configuration Utility ............3-1 Logging In ......................3-1 Navigation ......................3-2 Help, Restart, and Logout ...................3-2 Configuring Wireless Network Settings ..............3-3 Wireless - Basic ....................3-3 Wireless - Security ....................3-5 Wireless - Site Monitor ..................3-11 Wireless - Advanced ..................3-13 Configuring Control Panel Settings..............3-16 Control Panel - Network Access................3-16 Control Panel - Device Security ................3-18...
  • Page 6 Section 1:Overview Congratulations on purchasing the Motorola Wireless Access Point WA840G. With this unit, you have entered the world of freedom and independence – freedom from wires and the independence to communicate wherever YOU choose. Because the Access Point (AP) is built with both the popular 802.11b wireless standard and the new nearly 5-times-faster 802.11g...

  • Page 7: Section 1:Overview

    Control (MAC) filtering protocols, giving you the choice to share your Internet connection with only those whom you designate. Your Motorola Wireless Access Point WA840G connects and protects you. Built-in security coupled with upgradeable firmware ensures your Access Point will work for you for years to come.

  • Page 8: Understanding Your User Guide

    OVERVIEW SECTION 1 Understanding Your User Guide The User Guide is subdivided into the following sections: Overview Provides a general introduction for using your product, the type of technology used, and recommended practices for using it. Installation It is assumed that you will use the Installation Assistant on the CD-ROM to setup your unit.

  • Page 9: Box Contents

    SECTION 1 OVERVIEW Box Contents Your box contains the following: Antenna Ethernet Cable CD-ROM Base Station Stand WA840G Power Power Quick Start Adapter Cord Guide Wireless Connections The various technologies and features utilized by your wireless access point require some conceptual explanation so that you can make the correct choices in configuring your wireless access point.

  • Page 10: Static Ip Address

    OVERVIEW SECTION 1 you hook up to your wireless access point will identify itself with an IP address so that the network will know where to retrieve and deposit requested information. Static IP Address A static IP address is a fixed address that is assigned manually to a device on the network.

  • Page 11: Wireless Range

    SECTION 1 OVERVIEW Wireless Range The following describes different scenarios for the expected range of the coverage area of the unit. This table is only a guide and coverage varies due to local conditions. Data Rate Open Area Closed Area 54 Mbps Up to 100 ft (30m) Up to 60 ft (18m)

  • Page 12: Type Of Networks

    OVERVIEW SECTION 1 Type of Networks Your AP supports several different usage scenarios and the following examples illustrate the flexibility of your WA840G. Some scenarios require additional hardware that can be purchased. Access Point Mode In this mode, the WA840G connects wireless clients to a wired Ethernet network.

  • Page 13: Access Point Physical Description

    SECTION 1 OVERVIEW Access Point Physical Description The following sections describe the physical characteristics of the unit. Back of Access Point The following illustration shows the WA840G back panel: Reset Power Antenna Power Reset Antenna Receptacle Button Port Feature Description Power The power adapter receptacle.

  • Page 14: Front Of Access Point

    OVERVIEW SECTION 1 Feature Description Reset Button A dual-function button. It either resets your unit or resets the unit to the default login settings. If the AP is experiencing trouble connecting to the Internet, briefly press and release the Reset button to reset the AP.

  • Page 15: Led Description

    SECTION 1 OVERVIEW LED Description The underlined items represent network activity. Condition Color Status 1 Power Green The device is powered on and operating normally. Green Blinking Firmware update is in progress. Blinking/ON The power LED turns RED as soon as the reset button is depressed.

  • Page 16: Section 2:Installation

    Section 2:Installation To get your network up and running: Setup your hardware. Insert the CD-ROM for Software Setup. Follow the prompts. If you prefer to setup the Access Point’s (AP) software manually, refer to the Manual Software Setup found in this section. The following sections provide detailed instructions for completing these tasks.

  • Page 17: Access Point Physical Installation

    SECTION 2 INSTALLATION Access Point Physical Installation You can install the AP in various different physical orientations – horizontally, vertically, or hung on the wall. Your own needs determine the best placement. Horizontal Installation Place the AP in the desired location and follow the procedures below for connecting and configuring the unit.

  • Page 18: Vertical Installation

    INSTALLATION SECTION 2 Vertical Installation To use the AP in a vertical position, insert it into the supplied base. Ensure that the antenna’s location is on top, as it does not allow the unit to nestle into the base. The AP’s foot slides snugly into the base to keep the unit stable.
  • Page 19 SECTION 2 INSTALLATION To mount your AP on the wall: Print the Wall Mounting Template. 3.15” [80.00mm] MODEL WA840G INPUT VOLTAGE: +5VDC, 2A PART NUMBER: AAAAAA-BBB-CC FCC ID: F2NWA840G S/N: PPPPMMYJJJSSSSSCAABBCCCC MODEL: WA840G Tested To Comply WIRELESS MAC: AB CD EF 01 23 45 With FCC Standards FOR HOME OR OFFICE USE MADE IN TAIWAN...
  • Page 20 INSTALLATION SECTION 2 Be sure you print the template at 100% scale and that Fit to page is not checked in the Print dialog box. Click OK to print the template. Measure the printed template with a ruler to ensure that it is the correct size.

  • Page 21: Electrical Connection To Access Point

    SECTION 2 INSTALLATION Electrical Connection to Access Point Your AP does not have an On/Off power switch and therefore will only be powered on by plugging in the power adapter. Use only the original power adapter supplied with your unit. To power supply Connect the power adapter to the AP’s Power port, found on the...

  • Page 22: Wired Connection To Access Point

    INSTALLATION SECTION 2 If you don’t want to use the Installation Wizard from the CD-ROM, follow the instructions below. For advanced configurations, refer to Section 3:Configuration. Wired Connection to Access Point Reset Antenna Power This section applies if you are connecting your PC with an Ethernet cable to the Access Point.

  • Page 23: Wireless Connection To Access Point

    Antenna If you are connecting your client (most likely a PC) wirelessly to the AP, you can use the Motorola WPCI810G, a wireless PCI card for your desktop PC. If you have a laptop, the Motorola WN825G wireless PC card provides access.

  • Page 24: Configure Your Computers

    INSTALLATION SECTION 2 MODEL WA840G INPUT VOLTAGE: +5VDC, 2A PART NUMBER: AAAAAA-BBB-CC FCC ID: F2NWA840G S/N: PPPPMMYJJJSSSSSCAABBCCCC MODEL: WA840G Tested To Comply WIRELESS MAC: AB CD EF 01 23 45 With FCC Standards FOR HOME OR OFFICE USE MADE IN TAIWAN MAC address MODEL WA840G INPUT VOLTAGE: +5VDC, 2A...

  • Page 25: Configuring Windows 98Se And Me

    SECTION 2 INSTALLATION Configuring Windows 98SE and ME Click Start. Select Settings > Control Panel. Double-click Network. The Network window is displayed: On the configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter. There might be multiple adapters installed –...
  • Page 26 INSTALLATION SECTION 2 Click Properties. The TCP/IP Properties window is displayed: Click the IP address tab. Enter 192.168.40.1 into the IP Address field. Enter 255.255.255.0 into the Subnet Mask field. 2-11 SECTION 2, INSTALLATION...

  • Page 27: Configuring Windows 2000

    SECTION 2 INSTALLATION Windows 98SE Windows ME (If using a DHCP after initial configuration, select Obtain An IP Address Automatically.) 10 Click OK. 11 Click the Gateway tab and check to make sure that the Installed Gateway field is blank. 12 Click OK twice.
  • Page 28 INSTALLATION SECTION 2 Double-click Local Area Connection. Click the Properties button. Ensure the box next to Internet Protocol (TCP/IP) is selected. 2-13 SECTION 2, INSTALLATION...
  • Page 29 SECTION 2 INSTALLATION Click to highlight Internet Protocol (TCP/IP) and click the Properties button. Enter 192.168.40.10 into the IP Address field. 10 Enter 255.255.255.0 into the Subnet Mask field. 2-14 SECTION 2, INSTALLATION...

  • Page 30: Configuring Windows Xp

    INSTALLATION SECTION 2 11 (If using a DHCP after initial configuration, select Obtain An IP Address Automatically.) 12 Click OK twice to exit and save your settings. 13 Restart your computer to save your settings. 14 Proceed to the Configure Your Wireless Settings section to set up the security settings.
  • Page 31 SECTION 2 INSTALLATION Double-click Local Area Connection. The Local Area Connection Status window appears. Click the Properties button. Ensure the box next to Internet Protocol (TCP/IP) is selected. 2-16 SECTION 2, INSTALLATION...
  • Page 32 INSTALLATION SECTION 2 Click to highlight Internet Protocol (TCP/IP) and click the Properties button. Enter 192.168.40.10 into the IP Address field. 10 Enter 255.255.255.0 into the Subnet Mask field. 2-17 SECTION 2, INSTALLATION...
  • Page 33 SECTION 2 INSTALLATION 11 (If using a DHCP after initial configuration, select Obtain An IP Address Automatically.) 12 Click OK twice to exit and save your settings. 13 Proceed to the Configure Your Wireless Settings section to set up the security settings. 2-18 SECTION 2, INSTALLATION...

  • Page 34: Configure Your Wireless Security Settings

    INSTALLATION SECTION 2 Configure Your Wireless Security Settings Due to the limitation of the Wi-Fi WPA Test Plan, your AP’s factory default settings are not set at their maximum security level. Adjustments are strongly recommended to ensure that you communicate securely on your wireless network at maximum strength.

  • Page 35: Wireless Security Setup

    12 Enter a new Pass Phrase and again in Pass Phrase Confirm. Remember this Pass Phrase so that you can enter the same phrase for the Motorola client devices on your wireless LAN. Pass Phrase must be between 8 and 63 characters.

  • Page 36: Section 3:Configuration

    The login screen appears. Enter the User ID. The default factory setting is “admin”, without the quotation marks. Enter the Password. The default factory setting is “motorola”, without the quotation marks. Click Log In to enter the AP’s Web-based Configuration Utility.

  • Page 37: Navigation

    SECTION 3 CONFIGURATION Navigation Each of the following subsections provides descriptions for the components of the AP’s Configuration Utility – accessible from a web browser. These sections include: Wireless Control Panel To navigate, click on a major section and then the associated subsection.

  • Page 38: Configuring Wireless Network Settings

    SSID is case-sensitive and must not exceed 32 alphanumeric characters. The default SSID is motorola appended with the last three characters of the unit’s MAC address. It is recommended that you change this to a name easy for you to remember.
  • Page 39 SECTION 3 CONFIGURATION Field or Button Description Channel Number Identifies the channel on which the AP communicates. Each wireless client must use the same channel to enable communication. This can only be altered from a PC that is wired directly to the AP, not wirelessly. For an Ad-hoc network, select a channel to broadcast.

  • Page 40: Wireless - Security

    CONFIGURATION SECTION 3 Wireless - Security This screen enables wireless security settings. Some fields activate other options. Refer to the descriptions for details. To access the screen, click Wireless > Security. Click APPLY to save your settings or CANCEL to cancel changes. Field Description SSID Broadcast...
  • Page 41 SECTION 3 CONFIGURATION Field Description Extended Service Set (ESS). Authentication Authentication differs from Encryption in that you are establishing either an open or secure verification of communication with an AP. This setting does not encrypt your transmission. The options are: Open The Open System System...
  • Page 42 (provides 1 Key) Advanced Encryption Standard (provides 1 Key) Select the option that best matches your needs. Motorola recommends using AES (which requires WPA or WPA-PSK selected) because it provides a stronger security algorithm. The default is None. 802.1X mode...
  • Page 43 If you select either Pass Phrase or Hexadecimal, in Key Content, the format of the Key appears in a hexadecimal format. If you are using other non-Motorola wireless products and a security algorithm other than WPA-PSK, you must enter your WEP keys manually in hexadecimal format for the non-Motorola wireless products.
  • Page 44 For the key content, the phrase is auto-generated by the password entered in the Key 4 Pass Phrase field. For non-Motorola clients, you will use these Keys (and not Pass Phrase) when using WEP for security. If you have selected Hexadecimal or ASCII...
  • Page 45 SECTION 3 CONFIGURATION Field Description Group Key Only available if ESS Authentication is set to Renewal Interval WPA. This is the number of seconds that pass until your AP sends out a new group key. Enter in the option that best matches your needs. The default is 300 seconds.

  • Page 46: Wireless - Site Monitor

    CONFIGURATION SECTION 3 Field Description Wireless MAC Enables you to control which PC has access to Access Control your wireless network based upon their MAC List address. The default is disabled. The options are: Enable Select to enable/disable the MAC Access Control List (ACL).
  • Page 47 SECTION 3 CONFIGURATION To access the screen, click Wireless > Site Monitor. Field Description Station Association List Displays the MAC address of the client. Host Name Displays the name of the device attached. Site Survey Scan Click to search for more APs or clients. SSID Displays the SSID of the device found.

  • Page 48: Wireless - Advanced

    CONFIGURATION SECTION 3 Wireless - Advanced This section enables you to turn on and off your wireless network and adjust wireless parameters. Generally, the settings here should remain at their default values. To access screen, click Wireless > Advanced. Click APPLY to save your settings or CANCEL to cancel changes.
  • Page 49 SECTION 3 CONFIGURATION Field Description Beacon Period The Beacon Period and Delivery Traffic Indicator Maps (DTIM) work together to keep power management in check. For example, if a client does not receive a beacon within a certain time period, it goes to sleep. This is why lowering the beacon period and DTIM period settings may keep sleepy clients awake.
  • Page 50 CONFIGURATION SECTION 3 Field Description 11g Protection Ensures that your wireless AP does not Mode interfere with neighbor networks. 802.11b networks cannot hear 802.11g networks, but 802.11g networks can hear 802.11b networks. The Protection Mode improves performance when 802.11b and 802.11g stations coexist in the network.

  • Page 51: Configuring Control Panel Settings

    SECTION 3 CONFIGURATION Configuring Control Panel Settings The Control Panel screens enable administrative maintenance for your AP, such as changing your User Name/Password, updating your firmware, or backing up your configuration. The following screens are available in Control Panel: Network Access Device Security Firmware Update Configuration Data...
  • Page 52 CONFIGURATION SECTION 3 Field Description Connection Mode The AP supports two connection modes: Cable Modem (DHCP) Static Assigned Select the appropriate connection method for your ISP (Internet Service Provider). Based on which connection type you select, different areas are grayed out (become inaccessible), leaving you only the appropriate fields to fill in.

  • Page 53: Control Panel - Device Security

    Use this option to change the Password, used to log into the AP’s web based utility. It cannot be longer than 63 bytes. A blank password is not allowed. The default is “motorola”. Login Password Re-enter the User Password. Confirm...

  • Page 54: Control Panel - Configuration Data

    CONFIGURATION SECTION 3 To access the screen, click Admin Control Panel > Firmware UPDATE. To update the firmware: Download the latest file to your computer. To locate the file you downloaded, type the path to the file or click Browse and navigate to it. Click UPDATE to update the AP with the selected firmware file.

  • Page 55: Section 4:Troubleshooting

    Access Point (AP). Contact If you are unable to locate a solution here, please access our website for the latest information. www.motorola.com/broadband/networking You can also reach us 7 days a week, 24 hours a day at 1-877-466-8646. Hardware Solutions My computer is experiencing difficulty connecting to the wireless network.

  • Page 56: My Computer Is Experiencing Difficulty In Connecting To The Ap

    SECTION 4 TROUBLESHOOTING My computer is experiencing difficulty in connecting to the AP. Check that all of your cable connections are tight and secured. This includes the cables from the wall to your modem, between the router and modem, and, if available, from the AP to your PC. Ensure that your LEDs are not lit or not at all.

  • Page 57: Software Solutions

    TROUBLESHOOTING SECTION 4 Software Solutions I would like to see if my Internet connection is alive. For this, you will use the ping command to test the connection. Before attempting, ensure that Obtain an IP address automatically has been selected in the computer’s settings and that you have an IP address assigned.

  • Page 58: I Cannot Access The Web-Based Configuration Utility For The Ap

    SECTION 4 TROUBLESHOOTING If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem. If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location. I cannot access the Web-Based Configuration Utility for the AP.
  • Page 59 Section 5:Glossary Access Point (AP) A device that provides wireless LAN connectivity to wireless clients (stations). Adapter A device or card that connects a computer, printer, or other peripheral device to the network or to some other device. A wireless adapter connects a computer to the wireless LAN. Address translation See NAT.

  • Page 60: Section 5:Glossary

    Internet and your network. The Domain Name System is the Internet system for converting domain names (like www.motorola.com) to IP addresses. A DNS server contains a table matching domain names such as Internetname.com to IP addresses such as 192.169.9.1. When...
  • Page 61 The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches. Domain Name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than are IP addresses. See DNS.
  • Page 62 SECTION 5 GLOSSARY Each Ethernet port has a physical address called the MAC address. Also see MAC address. Event A message generated by a device to inform an operator or the network management system that something has occurred. Firmware Code written onto read-only memory (ROM) or programmable read-only memory (PROM).
  • Page 63 GLOSSARY SECTION 5 ICMP Internet Control Message Protocol is a protocol used for error, problem, and informational messages sent between IP hosts and gateways. ICMP messages are processed by the IP software and are not usually apparent to the end-user. IEEE The Institute of Electrical and Electronics Engineers, Inc.
  • Page 64 SECTION 5 GLOSSARY MAC Address The Media Access Control address is a unique, 48-bit value permanently saved in the ROM at the factory to identify each Ethernet network device. It is expressed as a sequence of 12 hexadecimal digits printed on the unit’s label. You need to provide the MAC Address to the cable service provider.
  • Page 65 GLOSSARY SECTION 5 Packet The unit of data that is routed between the sender and destination on the Internet or other packet-switched network. PCMCIA The Personal Computer Memory Card International Association sets international standards for connecting peripherals to portable computers. Laptop computers typically have a PCMCIA slot that can hold one or two PC Cards to provide features such as Ethernet connectivity.
  • Page 66 SECTION 5 GLOSSARY Public IP Address The IP address assigned to the router or AP by the service provider. A public IP address is visible to devices on the Internet. See also Private IP Address. RJ-11 The most common type of connector for household or office phones.
  • Page 67 GLOSSARY SECTION 5 SMTP Simple Mail Transfer Protocol is a standard Internet protocol for transferring e-mail. Static IP Address An IP address that is permanently assigned to a host. Normally, a static IP address must be assigned manually. The opposite of Dynamic IP Address.
  • Page 68 SECTION 5 GLOSSARY A carrier protocol, such as TCP, used by the network that the data travels over An encapsulating protocol, such as IPSec, L2F, L2TP, or PPTP, that is wrapped around the original data A passenger protocol, such as IP, for the original data User Datagram Protocol.
  • Page 69 GLOSSARY SECTION 5 bandwidth depends on need and cost, but is usually much lower than for a LAN. Wireless Access Point or Wireless Access Protocol. See also Access Point. Wired Equivalent Privacy encryption protects the privacy of data transmitted over a wireless LAN. WEP uses keys to encrypt and decrypt transmitted data.
  • Page 70 Visit our website at: www.motorola.com/broadband 494153-001 07/03 MGBI...

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