Page 1 RS/6000 Enterprise Server Model M80 Eserver pSeries 660 Model 6M1 Service Guide SA38-0571-01...
Page 2 © International Business Machines Corporation, 2000, 2001. All rights reserved. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth is GSA ADP Schedule Contract with IBM Corp.
Page 3: Table Of Contents
Contents Safety Notices ....... . . xi Rack Safety Instructions ......xi Electrical Safety .
Page 4 Logical and Physical Locations ......28 Physical Location Codes ......28 Location Code Format .
Page 5 Replacing the Network Adapter ......159 Analyzing SPCN Errors on Secondary Drawers ..... 160 Isolating the I/O Drawer Failure .
Page 6 System Power-On Methods ......386 Service Processor Reboot/Restart Recovery ..... . 387 Boot (IPL) Speed .
Page 7 Installing a Hot-Pluggable PCI Adapter ..... . . 422 PCI Hot-Plug Manager Access ......423 Accessing Hot-Plug Management Functions .
Page 8 Customizing the Modem Configuration Files ..... 512 IBM 7852-400 DIP Switch Settings ......513...
Page 9 Xon/Xoff Modems ....... 513 Ring Detection ....... . 514 Terminal Emulators .
Page 10 Service Guide...
Page 11: Safety Notices
Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v xii v 83 v 413 v 450 A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal injury.
Page 12: Electrical Safety
Electrical Safety Observe the following safety instructions any time you are connecting or disconnecting devices attached to the workstation. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Page 13: Laser Safety Information
CAUTION: All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation, user maintenance, or prescribed service conditions. Data processing environments can contain equipment transmitting on system links with laser modules that operate at greater than class 1 power levels.
Page 14 Service Guide...
Page 15: Data Integrity And Verification
Data Integrity and Verification IBM computer systems contain mechanisms designed to reduce the possibility of undetected data corruption or loss. This risk, however, cannot be eliminated. Users who experience unplanned outages, system failures, power fluctuations or outages, or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure.
Page 16 Service Guide...
Page 17: About This Book
ISO 9000 registered quality systems were used in the development and manufacturing of this product. Online Publications RS/6000 and pSeries publications are available online. To access the online books, visit our Web site at: http://www.rs6000.ibm.com/resource/hardware_docs/ Related Publications The following publications provide additional information about your system unit: v The System Unit Safety Information, order number SA23-2652, contains translations of safety information used throughout this book.
Page 18 v RS/6000 Other company, product, and service names may be trademarks or service marks of others. xviii Service Guide...
Page 19: Chapter 1. Reference Information
Chapter 1. Reference Information This chapter provides an overview of the system, including a logical description and a physical overview. Additional details pertaining to the system are also provided, as follows: v Memory overview and placement v General description of the operator panel v Cabling rules v System location rules and descriptions v Powering on and off the system...
Page 20: Processors
Processors The CEC drawer is powered independently from the I/O drawer and supports two processor cards. Model M80: v Can have any combination of 2-way or 4-way processor cards running at 500 MHz v All 500 MHz processors can have their own 4 MB L2 cache Model 6M1: v Can be ordered with 500 MHz processors or 750 MHz processors v Systems with 500 MHz processors can have one or two 2-way processor cards...
Page 21: Primary I/O Drawer
Primary I/O Drawer The primary I/O drawer has the following: v 14 PCI slots v System operator panel v SPCN controller v System media v Service processor v Optional boot DASDs that occupy PCI slots 13 and 14 v Various connectors, including four serial port connectors, on the back of the drawer for the attachment of external devices Note: Serial ports 1 and 2 can only be used to access the service processor menus.
Page 22: Data Flow
Data Flow Service Guide...
Page 23: Powering The System On And Off
Powering the System On and Off The system can be powered on after the following cables are connected: v V/S COMM Cable v All RIO cables v All SPCN cables v JTAG Cable v All PCI cables to supported drawers After the required cables are installed, and the power cables are connected, the power button on the primary I/O drawer operator panel can be pushed to initialize the system.
Page 24: Console Strategy
Console Strategy The firmware starts a console-selection sequence at system boot time if any of the following is true: v A console has not yet been selected. v A previous console-selection sequence timed-out. v A change in the system configuration has affected the console (keyboard installed/removed, mouse installed/removed, graphics adapter installed/removed or moved to another PCI slot).
Page 25: Post Keys
POST Keys The POST keys, if pressed after the keyboard POST indicator displays and before the last POST indicator (speaker) displays, cause the system to start services or to initiate service mode boots used for configuring the system and diagnosing problems. The keys are described below: Note: The program function keys (F1-F12) on a keyboard attached to the system unit are no longer used and will be ignored during POST.
Page 26: Key
The default boot sequence is: 1. Diskette 2. CD-ROM 3. Hard file 4. Tape drive (if installed) 5. Network a. Token ring b. Ethernet 6 Key The numeric 6 key works like the numeric 5 key, except that firmware uses the customized service mode bootlist that was set up in System Management Services or in the AIX service aids.
Page 27: System Locations
System Locations The system consists of a minimum of two drawers in one rack: the CEC drawer and the primary I/O drawer. These two components are connected by cables that transmit data and control signals. Additional I/O drawers can be added if further expansion of the system is required. The following figure shows the system units.
Page 28: Cec Drawer Front View With Bezel Removed
CEC Drawer Front View With Bezel Removed Power On/Off LED Fan 2 Fan 1 Service Guide...
Page 29: Cec Drawer Rear View
CEC Drawer Rear View RIO connector A0 RIO connector B0 RIO connector B1 RIO connector A1 V/S COMM JTAG Power supply 1 Power supply 2 Chapter 1. Reference Information...
Page 30: Cec Card Cage
CEC Card Cage Rear of CEC drawer (viewed from top, cover removed) Service Guide...
Page 31: Primary I/O Drawer Front View With Cover On
Primary I/O Drawer Front View With Cover On CD-ROM Operator panel Tape drive (optional) Chapter 1. Reference Information...
Page 32: Secondary I/O Drawer Front View With Cover On
Secondary I/O Drawer Front View With Cover On Optional media bay Operator panel Optional media bay Service Guide...
Page 33: Primary I/O Drawer Rear View
Primary I/O Drawer Rear View Ethernet connector SCSI connector Debug port Mouse connector Serial port 1 Serial port 2 J11 (SPCN 1 connector) J14 (SPCN 3 connector, reserved) V/S Comm JTAG connector Parallel port Keyboard connector Serial port 3 Serial port 4 J15 (SPCN 2 connector) J16 (SPCN 4 connector) Hot-plug LED (one for each adapter)
Page 34: Primary I/O Drawer Front View With Covers Removed
Primary I/O Drawer Front View with Covers Removed Bay A - Diskette Bay B - CD-ROM Bay C - Operator panel Bay D - Tape drive (optional) Power Supply 2 Power Supply LEDs Power Supply 1 Service Guide...
Page 35: Secondary I/O Drawer Rear View
Secondary I/O Drawer Rear View RIO 1 connector RIO 0 connector SCSI connector J11 (SPCN 1 connector) J14 (SPCN 3 connector) J16 (SPCN 2 connector) J15 (SPCN 4 connector) 8-14 Hot-plug LED (one for each adapter) I/O Drawer Backplane PCI Slot Locations Battery Socket Slot I1...
Page 36: System Board Locations
System Board Locations Rear Regulator, M01 Memory Riser 1, M02 Processor 2, M04 Memory Riser 2, M05 RIO Adapter, M06 Processor 1, M03 Note: In order for the system to boot, the first processor card slot (M03) must be populated. Service Guide...
Page 37: Memory Riser Card And Memory Dimm Locations
Memory Riser Card and Memory DIMM Locations (31) D (32) D (29) C (30) C (27) B (28) B (25) A (26) A (23) D (24) D (21) C (22) C (19) B (20) B (17) A (18) A (15) D (16) D (13) C (14) C...
Page 38: Primary I/O Drawer Operator Panel
Location Code Memory DIMMs U1.1-P1-M1.5 x8 Memory Octal C (DIMMs 5, 6, 13, 14, 21, 22, 29, 30) U1.1-P1-M1.6 x4 Memory Quad C Even (DIMMs 6, 14, 22, 30) U1.1-P1-M1.7 x4 Memory Quad D Odd (DIMMs 7, 15, 23, 31) U1.1-P1-M1.7 x8 Memory Octal D (DIMMs 7, 8, 15, 16, 23, 24, 31, 32) U1.1-P1-M1.8 x4...
Page 39: Secondary I/O Drawer Operator Panel
test reset switch, you should feel the detent of the switch. After you press the switch, the service processor resets and then shuts down the system. Secondary I/O Drawer Operator Panel Power Present LED Disturbance or System Attention LED Chapter 1. Reference Information...
Page 40: Scsi Ids And Bay Locations
SCSI IDs and Bay Locations The following figure shows the SCSI IDs for media devices. The SCSI IDs for the media devices installed at the factory are set using jumpers on the drives when the drives are installed. Primary I/O Drawer SCSI IDs CD-ROM (SCSI ID=1) Optional Tape Drive (SCSI ID=0) Note: The SCSI IDs shown for the media indicate how installed devices are set when shipped from the...
Page 41: System Memory
System Memory Two slots are available for system memory riser cards. The system memory riser cards are located for easy access in the CEC drawer. (These slots are shown in “System Board Locations” on page 18.) Each memory riser card has 32 DIMM slots. Four sizes of DIMMs are available: 128 MB, 256 MB, 512 MB and 1 GB.
Page 42: I/O Drawer Features
I/O Drawer Features I/O drawers may have two redundant power supplies. One of these power supplies is capable of providing the necessary voltages and currents independently of the other. The left and right power supply output voltages are connected and monitored by the power distribution board contained in the 5 EIA-unit I/O drawer.
Page 43: I/O Drawer And Power Supply Led Status
I/O Drawer and Power Supply LED Status Status of LED Operator Panel LED Right Power Supply LED Left Power Supply LED No power connected No power connected or No power connected or system power connected, system power connected, not turned on, power supply not turned on, power supply detects NO faults detects NO faults...
Page 44: Secondary I/O Drawer Operator Panel Message Hierarchy
Secondary I/O Drawer Operator Panel Message Hierarchy The messages that are displayed in the operator panel on secondary I/O drawers are arranged hierarchically, from highest priority to lowest priority. The message hierarchy is as follows: 1. 8-character error code This indicates a critical error; the drawer power will be shut down. Standby power is still on, so the error message is still displayed in the operator panel.
Page 45: Primary I/O Drawer Operator Panel Behavior During Power-On
Primary I/O Drawer Operator Panel Behavior During Power-On After Connecting ac Power (dc Power in a dc-powered System) Drawer State Power LED Drawer Operator Panel Display Standby Blinking slow 8xxx checkpoints followed by OK System power ON Blinking fast On solid 9xxx checkpoints ending with E1FF Receive firmware command On solid...
Page 46: Secondary I/O Drawer Operator Panel Behavior During Power-On
Secondary I/O Drawer Operator Panel Behavior During Power-On After Connecting ac Power (dc Power in a dc-powered System) Drawer State Power LED Drawer Operator Panel Display Standby Display shows a temporary drawer number of the form *0n Receive firmware command to power On solid Message based on “Secondary I/O Drawer Operator Panel Message...
Page 47: Multiple Fru Callout Instructions
v U0.1-P1/Z1–A3 identifies a SCSI device with SCSI ID 3 attached to SCSI bus 1 on planar 1 in the primary I/O drawer. v P2-Z1-A3.1 identifies a SCSI device with SCSI address of LUN 1 at SCSI ID 3 attached to SCSI bus 1 from planar 2.
Page 48: Aix Location Codes
AIX Location Codes The basic formats of the AIX location codes are as follows: v For non-SCSI devices/drives: AB-CD-EF-GH v For SCSI devices/drives: AB-CD-EF-G,H For planars, cards, and non-SCSI devices, the location code is defined as follows: AB-CD-EF-GH | | | | | | | Device/FRU/Port ID | | Connector ID | devfunc Number, Adapter Number or Physical Location...
Page 49: Aix And Physical Location Code Reference Tables
For SCSI devices, the location code is defined as follows: AB-CD-EF-G,H | | | | | | | | | Logical Unit address of the SCSI Device | | | Control Unit Address of the SCSI Device | | Connector ID | devfunc Number, Adapter Number or Physical Location Bus Type or PCI Parent Bus Where:...
Page 50 Location Physical Logical FRU Name Code Location Connection Connection Code Memory DIMMs 1 - 32 on U1.1-P1-M1.1 Refer to “Memory Riser Card 1 Riser Card and U1.1-P1-M1.32 Memory DIMM Locations” on page Memory Quad A Odd on U1.1-P1-M1.1x4 00-00 Refer to “Memory Riser Card 1 Riser Card and Memory DIMM...
Page 51 Location Physical Logical FRU Name Code Location Connection Connection Code Memory Quad C Even on U1.1-P1-M1.6 x4 00-00 Refer to “Memory Riser Card 1 Riser Card and Memory DIMM Locations” on page Memory Quad D Odd on U1.1-P1-M1.7 x4 00-00 Refer to “Memory Riser Card 1 Riser Card and...
Page 52 Location Physical Logical FRU Name Code Location Connection Connection Code Memory Octal B on Riser U1.1-P1-M2.3 x8 00-00 Refer to “Memory Card 2 Riser Card and Memory DIMM Locations” on page Memory Octal B Even on U1.1-P1-M2.4 x4 00-00 Refer to “Memory Riser Card 2 Riser Card and Memory DIMM...
Page 53 Location Physical Logical FRU Name Code Location Connection Connection Code 4W Card 1, Processor 2 U1.1-P1-C1 00-01 Connector M03 in CEC Drawer 4W Card 1, Processor 3 U1.1-P1-C1 00-02 Connector M03 in CEC Drawer 4W Card 1, Processor 4 U1.1-P1-C1 00-03 Connector M03 in CEC Drawer...
Page 54 Location Physical Logical FRU Name Code Location Connection Connection Code Primary I/O Drawer U0.1 RIO Bus Adapter U0.1-P1.1 RIO Port 0 Connector U0.1-P1.1/Q1 RIO Port 1 Connector U0.1-P1.1/Q2 All RIO Port Connectors U0.1-P1.1 Primary I/O drawer U0.1-P1 backplane PCI to PCI bridge 1 U0.1-P1 10-58, 10-5A, 10-5C, 10-5E...
Page 55 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 11 (5V) U0.1-P1/I11 20-62 PCI slot 11 content (card) U0.1-P1-I11 34-08 through 34-0F or 35-xx or 36-xx PCI slot 12 (5V) U0.1-P1/I12 20-63 PCI slot 12 content (card) U0.1-P1-I12 37-08 through 37-0F or 38-xx or 39-xx...
Page 56 Location Physical Logical FRU Name Code Location Connection Connection Code Thermal sensor (right) U0.1-P1 Ethernet controller / U0.1-P1/E1 40-58 connector Internal SCSI controller U0.1-P1/Z1 40-60 External SCSI controller U0.1-P1/Z2 40-61 Tape drive U0.1-P1-Z1-A0 40-60-00-0,0 CD drive U0.1-P1-Z1-A1 40-60-00-1,0 Internal DASD 1 U0.1-P1-Z1-A4 40-60-00-4,0 Internal DASD 2...
Page 57 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 1 content (card) U0.2-P1-I1 51-08 through 51-0F or 52-xx or 53-xx PCI slot 2 U0.2-P1/I2 50-5A PCI slot 2 content (card) U0.2-P1-I2 54-08 through 54-0F or 55-xx or 56-xx PCI slot 3 U0.2-P1/I3 50-5C...
Page 58 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 14 content (card) U0.2-P1/I14 7D-08 through 7D-0F or 7E-xx or 7F-xx PCI bus controller 1 U0.2-P1 00-FFF7E09000 PCI bus controller 2 U0.2-P1 00-FFF7E0A000 SPCN controller U0.2-P1 External SCSI connector U0.2-P1/Z1 Secondary I/O drawer U0.2-L1-N1...
Page 59 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 2 U0.3-P1/I2 90-5A PCI slot 2 content (card) U0.3-P1-I2 94-08 through 94-0F or 95-xx or 96-xx PCI slot 3 U0.3-P1/I3 90-5C PCI slot 3 content (card) U0.3-P1-I3 97-08 through 97-0F or 98-xx or 99-xx PCI slot 4 U0.3-P1/I4...
Page 60 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 14 content (card) U0.3-P1/I14 BD-08 through BD-0F or BE-xx or BF-xx PCI bus controller 1 U0.3-P1 00-FFF7D09000 PCI bus controller 2 U0.3-P1 00-FFF7D0A000 SPCN controller U0.3-P1 External SCSI connector U0.3-P1/Z1 Secondary I/O drawer U0.3-L1-N1...
Page 61 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 2 U0.4-P1/I2 D0-5A PCI slot 2 content (card) U0.4-P1-I2 D4-08 through D4-0F or D5-xx or D6-xx PCI slot 3 U0.4-P1/I3 D0-5C PCI slot 3 content (card) U0.4-P1-I3 D7-08 through D7-0F or D8-xx or D9-xx PCI slot 4...
Page 62 Location Physical Logical FRU Name Code Location Connection Connection Code PCI slot 13 content (card) U0.4-P1-I13 FA-08 through FA-0F or FB-xx or FC-xx PCI slot 14 U0.4-P1/I14 E0-66 PCI slot 14 content (card) U0.4-P1/I14 FD-08 through FD-0F or FE-xx or FF-xx PCI bus controller 1 U0.4-P1 00-FFF7C09000...
Page 63 Location Physical Logical FRU Name Code Location Connection Connection Code SCSI Backplane, Bank C U0.x-P1-ly-Zz-Bb AB-CD-00-15, 0 Bus ID 15 or D Where AB-CD When connected to PCI identifies the adapter in slot U0.x-P1-ly adapter’s slot x = drawer number y = PCI slot number z = connector Chapter 1.
Page 64: Cabling The Cec Drawer, Primary I/O Drawer, And Secondary I/O Drawer(S)
Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer(s) The minimum system consists of two drawers. The CEC drawer contains the system processors, memory and supporting hardware. The primary I/O drawer contains PCI adapters, operator panel, disk drives, and media drives.
Page 65 v The primary I/O drawer must be installed and connected to RIO port 0 of the CEC drawer. The connection must be made from RI0 port 0 of the CEC drawer to RIO port 0 of the primary I/O drawer. This connection is required to make the primary drawer the first drawer in the loop, which allows the firmware to initialize the system.
Page 66 CEC Drawer Attached to Two I/O Drawers Type B CEC Drawer Primary I/O Secondary I/O Drawer Drawer Service Guide...
Page 67 CEC Drawer Attached to Three I/O Drawers CEC Drawer Secondary I/O Secondary I/O Drawer Drawer Primary I/O Drawer Chapter 1. Reference Information...
Page 68 CEC Drawer Attached to Four I/O Drawers CEC Drawer Secondary I/O Secondary I/O Drawer Drawer Secondary I/O Primary I/O Drawer Drawer Service Guide...
Page 69: Spcn Cabling
SPCN Cabling The following figures provide cabling examples for all valid cabling configurations. Match your configuration to the correct figure and connect your SPCN cables as shown. CEC Drawer Attached to One I/O Drawer CEC Drawer V/S COMM Primary I/O Drawer V/S COMM Note: The V/S COMM cable incorporates SPCN wiring.
Page 70 CEC Drawer Attached to Two I/O Drawers CEC Drawer V/S COMM Primary I/O Drawer V/S COMM Secondary I/O Drawer Note: The V/S COMM cable incorporates SPCN wiring. Service Guide...
Page 71 CEC Drawer Attached to Three I/O Drawers CEC Drawer V/S COMM Primary I/O Drawer V/S COMM Secondary I/O Drawer Secondary I/O Drawer Note: The V/S COMM cable incorporates SPCN wiring. Chapter 1. Reference Information...
Page 72 CEC Drawer Attached to Four I/O Drawers CEC Drawer V/S COMM Primary I/O Drawer V/S COMM Secondary I/O Drawer Secondary I/O Drawer Secondary I/O Drawer Note: The V/S COMM cable incorporates SPCN wiring. Service Guide...
Page 73: System Cable Diagrams
System Cable Diagrams The following diagrams show system cable connections. CEC Drawer Cable LED Board Fan 1 Fan 2 J 12 +12 V +3.3 V P 13 J 10 J 11 J 13 J 15 S 14 S 16 System Board S 17 Power Power...
Page 74: Primary I/O Drawer Cable
Primary I/O Drawer Cable Diskette CD-ROM PCI Board Optional 3.3 V Media Term DASD 1 Misc. Media Power Power DASD 2 3.3 V Ground Term DASD Power Op Panel Base SPCN Fan 3 Fan 4 Power Distribution Power Fan 6 Diskette Board Supply 2 or...
Page 75: Secondary I/O Drawer Cable
Secondary I/O Drawer Cable Optional Media PCI Board Optional 3.3 V Media Term Misc. Media Power Power 3.3 V Ground Op Panel Base SPCN Fan 3 Fan 4 Power Distribution I/O Board Power Fan 6 Board Supply 2 or Cooling Fan 9 Unit Base SPCN...
Page 76: Dc Power Cable Routings
DC Power Cable Routings Power Distribution Panel Primary I/O Drawer Service Guide...
Page 77: Specifications
Specifications This section contains specifications for the system. Individual sections are provided for CEC drawer, rack, and I/O drawer specifications. CEC Drawer The mechanical packaging, cooling, power supply, and environmental requirements for the CEC drawer are shown in the following table: Dimensions Height 355.6 mm...
Page 78 Clearances Front Back Left Right Install/Air Flow Maintenance of a proper service clearance should allow proper air flow. Service (See service clearances for the 7014 Series Model T00 Rack) 1. See “Noise Emission Notes” on page 63 for definitions of noise emissions positions. 2.
Page 79 I/O Drawer Specifications Dimensions Height 218.0 mm 8.6 in. Width 445.0 mm 17.5 in. Depth 820.0 mm 32.3 in. Weight Minimum configuration 41 kg 90 lbs. Maximum configuration 52 kg 115 lbs. Electrical Power source loading (typical in kVA) 0.23 Power source loading (maximum in kVA) 0.54 Voltage range...
Page 80: Rack Configuration
System Service Clearances The amount of space required during service is indicated by the dotted line in the following figure. For multiple racks placed side by side, the left and right clearances apply only to the leftmost and rightmost rack. Rack Configuration 915 mm (36 in.) (4.8)
Page 81: Noise Emission Notes
Noise Emission Notes 1. L is the declared (upper limit) sound power emission level for a production series of machines. 2. L is the mean value of the A-weighted sound pressure emission levels at the operator position (if any) for a production series of machines. 3.
Page 82: Power Cables
Power Cables To avoid electrical shock, a power cable with a grounded attachment plug is provided. Use only properly grounded outlets. Power cables used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canadian Standards Association (CSA). These power cords consist of the following: v Electrical cables, Type SVT or SJT v Attachment plugs complying with National Electrical Manufacturers Association (NEMA) 5-15P ″For 230 V operation in the United States use a UL listed cable set consisting of a minimum 18 AWG,...
Page 83: Service Inspection Guide
Service Inspection Guide Perform a service inspection on the system when: v The system is inspected for a maintenance agreement. v Service is requested and service has not recently been performed. v An alterations and attachments review is performed. v Changes have been made to the equipment that may affect its safe operation. v External devices with their own power cables have those cables attached.
Page 84 Service Guide...
Page 85: Chapter 2. Diagnostics Overview
Chapter 2. Diagnostics Overview Model M80 and Model 6M1 systems use an integrated set of software diagnostic procedures to facilitate isolation of failing components and system maintenance. This book, along with the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems, are the basis of the diagnostic procedures for Model M80 and Model 6M1 systems.
Page 86: Checkpoints
Checkpoints These servers use various types of checkpoints, error codes, and SRNs, which are referred to throughout this book (primarily in Chapter 4, “Checkpoints,” on page 135, Chapter 5, “Error Code to FRU Index,” on page 159, Chapter 6, “Loading the System Diagnostics In Service Mode,” on page 349, and Chapter 11, “Parts Information,”...
Page 87: Fru Isolation
FRU Isolation For a list of error codes and recommended actions for each code, see Chapter 5, “Error Code to FRU Index,” on page 159. These actions can refer to Chapter 11, “Parts Information,” on page 467, Chapter 3, “Maintenance Analysis Procedures (MAPs),” on page 71, or provide informational message and directions. If a replacement part is indicated, direct reference is made to the part name.
Page 88: Electronic Service Agent
information (the system’s serial number and model type) and service request number (SRN). If connected to a digital pager service, the service processor inputs a customer voice telephone number defined by the customer. An established sequence of digits or the telephone number to a phone near the failed system could be used to signal a system administrator to a potential system failure.
Page 89: Chapter 3. Maintenance Analysis Procedures (Maps)
Chapter 3. Maintenance Analysis Procedures (MAPs) This chapter contains maintenance analysis procedures (MAPs) for the system. Entry MAP Use the following table to determine your starting point. When possible, run online diagnostics in service mode. Online diagnostics perform additional functions, compared to standalone diagnostics.
Page 90: Quick Entry Map
Quick Entry MAP Quick Entry MAP Table of Contents Problem Description Page No. Service Actions A Repeating Pattern of Error Code Data Appears on the Primary I/O Drawer Operator Panel Display OK does not appear in the primary I/O drawer operator panel display before pressing the power on button There is an 8-Digit Error Code System stops with an 8-digit number displayed in the Primary I/O Drawer Operator Panel...
Page 91 Symptom Action A bouncing or scrolling ball remains on the primary I/O If an ASCII terminal is available, connect it to the primary drawer operator panel display or the primary I/O drawer I/O drawer through serial port 1. operator panel display is filled with dashes 1.
Page 92 Symptom Action You have an 8-digit error code of the form 10n1 xxxx and The failing drawer is drawer n. Look for the drawer with n is greater than the number of I/O drawers in the the same value of n in its operator panel, either in the system.
Page 93 Symptom Action All display problems. 1. If using a graphics display: a. Go to the problem determination procedures for the display. b. If you do not find a problem, replace the display adapter. c. If you do not find a problem, suspect the I/O planar.
Page 94 Symptom Action The system does not respond to the password being v If the password is being entered, or the service mode entered or the system login prompt is displayed when boot is being initiated on a keyboard attached to the booting in service mode.
Page 95 Symptom Action Go to the RS/6000 and Eserver pSeries Adapters, You suspect a cable problem. Devices, and Cable Information for Multiple Bus Systems. All other problems. Go to “MAP 1020: Problem Determination” on page 78. Chapter 3. Maintenance Analysis Procedures...
Page 96: Map 1020: Problem Determination
MAP 1020: Problem Determination Use this MAP to get an error code if you were not provided one by the customer or you are unable to load diagnostics. If you are able to load the diagnostics, go to ″MAP 0020: Problem Determination Procedure″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 97 Step 1020-1 The following steps analyze a failure to load the diagnostic programs. Note: Be prepared to answer questions regarding the operator panel display and perform certain actions based on displayed POST indicators. 1. Power off the system. Refer to “Powering Off the System” on page 415. 2.
Page 98 Symptom Action The System Management Services menu is displayed Go to “Step 1020-4” on page 82. All other symptoms. If you were directed here from the Entry MAP, go to “MAP 1540: Minimum Configuration” on page 110. Otherwise, find the symptom in the “Entry MAP” on page 71. Service Guide...
Page 99 Step 1020-2 There is a problem with the keyboard. Find the type of keyboard you are using in the following table; then follow the instructions given in the Action column. Keyboard Type Action Type 101 keyboard (U.S.). Identify by the size of the Record error code M0KBD001;...
Page 100 Step 1020-4 1. Turn off, then turn on the system unit. 2. When the keyboard indicator (the word keyboard) is displayed, press the 1 key on the system console. 3. When the System Management Services menus appear, check the error log for any errors. a.
Page 101: Map 1520: Power
MAP 1520: Power This procedure is used to locate power problems in the CEC drawer, I/O drawer(s) or rack. If a problem is detected, this procedure helps you isolate the problem to a failing unit. Observe the following safety notices during service procedures. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system.
Page 102 Find the symptom in the following table; then follow the instructions given in the Action column. Symptom Action Power Problems The primary I/O drawer does not become powered on, no Go to “Map 1521: Cannot Power On the Primary I/O OK prompt.
Page 103: Map 1521: Cannot Power On The Primary I/O Drawer, Operator Panel Does Not Show Ok Prompt
Map 1521: Cannot Power On the Primary I/O Drawer, Operator Panel Does Not Show OK Prompt Step 1521-1 Attempt to power on the primary I/O drawer (see “Powering Off and Powering On the System” on page 415) Does the primary I/O drawer power on? Go to “Step 1521-2.”...
Page 104 Step 1521-6 Are both I/O drawer power supply LEDs flashing? Replace the power supply with the flashing LED. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems. Check internal drawer cabling from power distribution card to primary I/O backplane.
Page 105 Step 1521-8 Is this machine connected to dc power? Go to “Step 1521-12” on page 88. Go to “Step 1521-9.” Step 1521-9 Are all circuit breakers reset at the rack power distribution panel? Reset the popped breaker by first turning off, then turning on. This ends the procedure.
Page 106 Step 1521-12 Are all circuit breakers reset at the rack power distribution unit(s)? Reset the popped breaker. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems. Go to “Step 1521-13.” Step 1521-13 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers?
Page 107 Step 1521-16 Reconnect the ac power cable(s) to the power distribution unit. Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable from each power supply of the primary I/O drawer. 2.
Page 108 Step 1521-18 Is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? Connect the ac power cable correctly at both ends. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 109 Step 1521-20 Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac power outlet. Is the ac voltage from 200 V ac to 240 V ac? Inform the customer that the ac voltage at the power outlet is not correct.
Page 110: Map 1522: Cannot Power On The Cec Drawer
Map 1522: Cannot Power On the CEC Drawer Step 1522-1 Attempt to power on the CEC drawer (see “Powering Off and Powering On the System” on page 415). Does the CEC drawer power on? Go to “Step 1522-2.” This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 111 Step 1522-5 Are all circuit breakers reset at the rack power distribution panel? Reset the popped breaker by first turning off, then turning on. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems. Go to “Step 1522-6.”...
Page 112 Step 1522-9 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers? Fix the connection. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 113 Step 1522-12 Reconnect the ac power cable(s) to the power distribution unit. Perform the following: 1. Disconnect the ac power cable from each power supply of the CEC drawer. 2. Use a multimeter to measure the ac voltage at the drawer end of each ac power cable. Is the ac voltage from 200 V ac to 240 V ac? Replace the ac power cable(s) unit.
Page 114 Step 1522-14 Reinsert the following components in the CEC drawer, one at a time, disconnecting the ac power cable (dc power cable in a dc-powered system) to each power supply before reinsertion and reconnecting the ac power cable (dc power cable for a dc-powered system) to each power supply after reinsertion: 1.
Page 115 Step 1522-17 Have all cards in the previous step been replaced? Go to “Step 1522-16” on page 96. Call your next level of support for assistance. This ends the procedure. Step 1522-18 Is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? Connect the ac power cable correctly at both ends.
Page 116: Map 1523: Cannot Power On The Secondary I/O Drawer, Operator Panel Power Present Led Does Not Come On
Map 1523: Cannot Power On the Secondary I/O Drawer, Operator Panel Power Present LED Does Not Come On Step 1523-1 Attempt to power on the secondary I/O drawer (see “Powering Off and Powering On the System” on page 415) Does the secondary I/O drawer power on? Go to “Step 1523-2.”...
Page 117 Step 1523-4 Use the information in the “I/O Drawer and Power Supply LED Status” on page 25 to answer the following question. Check the SPCN cabling. Check internal drawer cabling from power distribution card to secondary I/O backplane. See “Secondary I/O Drawer Cables” on page 483. Replace the I/O drawer power supply.
Page 118 Step 1523-7 Are all SPCN cables seated firmly and connected correctly between the primary I/O drawer, secondary I/O drawers and CEC drawer? Fix the SPCN cable connections. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 119 Step 1523-10 Are all the dc power cables seated firmly and connected correctly from the rack power distribution panel to the rack drawers? Fix the connection. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 120 Step 1523-13 Are all the ac power cables seated firmly and connected correctly from the rack power distribution unit(s) to the rack drawers? Fix the connection. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 121 Step 1523-16 Reconnect the ac power cable(s) to the power distribution unit. Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the ac power cable from each power supply of secondary I/O drawer. 2.
Page 122 Step 1523-18 Is the ac power cable from the rack power distribution unit to the customer’s ac power outlet connected and seated correctly at both ends? Connect the ac power cable correctly at both ends. This ends the procedure. Go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 123 Step 1523-20 Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure. Perform the following: 1. Disconnect the mainline ac power cable from the customer’s ac power outlet. 2. Use a multimeter to measure the ac voltage at the customer’s ac power outlet. Is the ac voltage from 200 V ac to 240 V ac? Inform the customer that the ac voltage at the power outlet is not correct.
Page 124: Map 1524: The Spcn Error Codes Table Directed You Here And The Error Code Is 1011 1C0X
Map 1524: The SPCN Error Codes Table Directed You Here and the Error Code is 1011 1C0x A CEC power supply is reporting a load fault. Note: Read the danger and caution notices under “Safety Notices” on page xi before continuing with this procedure.
Page 125 Step 1524-3 1. Turn off the power. 2. Reinstall CEC power supply 2 that was removed in “Step 1524-2” on page 106. 3. Reconnect the ac power cable (dc power cable in a dc-powered system) to the CEC power supply 2. 4.
Page 126 Step 1524-5 1. Turn off the power. 2. Reinstall CEC power supply 2 that was removed in “Step 1524-4” on page 107. 3. Reconnect the ac power cable (dc power cable in a dc-powered system) to the CEC power supply 2. 4.
Page 127 Step 1524-7 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the CEC drawer. 3. Reinstall one of the cards that was removed in “Step 1524-1” on page 106, in the sequence listed: a.
Page 128: Map 1540: Minimum Configuration
MAP 1540: Minimum Configuration This MAP is used to locate defective FRUs not found by normal diagnostics. For this procedure, diagnostics are run on a minimally-configured system. If a failure is detected on the minimally-configured system, the remaining FRUs are exchanged one at a time until the failing FRU is identified. If a failure is not detected, FRUs are added back until the failure occurs.
Page 129 Step 1540-1 1. Ensure that the diagnostics and the operating system are shut down. 2. Turn off the power. 3. Select slow boot mode (select disable fast boot) on the System Power Control menu from the service processor main menu. 4.
Page 130 Error Codes: Use the following table to locate, if possible, the error code that sent you to minimum configuration. First Four Characters of the Error Code Last Four Characters of the Error Code 406x 0009 00A1 00A3 00A6 00A7 450x 245B 460x 245C...
Page 131 Four-Character Checkpoint: Use the following table tolocate, if possible, the checkpoint that sent you to minimum configuration. 91FF 94B1 9503 9380 94B2 9504 94BB 9501 9505 94B0 9502 9506 Did you find the error code or checkpoint that sent you here in the previous tables or did the action that sent you to MAP 1540 explicitly tell you to run the CEC drawer minimum configuration? Go to “Step 1540-13”...
Page 132 Step 1540-5 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the CEC drawer. 3. At the top of the CEC drawer, remove the following cards and DIMMs, in the sequence listed: a.
Page 133 Step 1540-7 Have all the cards in the list in “Step 1540-6” on page 114 been replaced with new or original cards? Go to “Step 1540-6” on page 114. Go to “Step 1540-12” on page 117 to verify the I/O portion of the system. Step 1540-8 1.
Page 134 Step 1540-10 1. Turn off the power. 2. Disconnect the ac power cables (dc power cables in a dc-powered system) from the CEC drawer. 3. Reinsert the original memory riser card at M02. 4. Replace the CEC RIO bus adapter at M06 with a new CEC RIO bus adapter. 5.
Page 135 Step 1540-12 The system stopped with the Please define the System Console prompt appearing on the system console. Standalone diagnostics can be booted. Perform the following: 1. Follow the instructions on the screen to select the system console. 2. When the DIAGNOSTIC OPERATING INSTRUCTIONS screen is displayed, press Enter. 3.
Page 136 Step 1540-13 You were directed here because the defect seems to be related to the I/O system. Select fast boot mode (select enable fast boot) on the System Power Control menu from the service processor main menu. Look at the rear of the CEC drawer and locate the JTAG cable (connected to the rear of the CEC drawer connector position shown in Chapter 1).
Page 137 Step 1540-14 There is at least one secondary I/O drawer attached to the CEC drawer. Perform the following steps to isolate a faulty RIO cable. Note: Before continuing, check the cabling from the CEC drawer to I/O drawer(s) to ensure that the system is cabled correctly.
Page 138 Step 1540-15 To isolate the primary I/O drawer perform the following steps. 1. Turn off the power. 2. Select fast boot mode (select enable fast boot) on the System Power Control menu from the service processor main menu. 3. Verify that primary I/O drawer RIO port 0 is connected to CEC drawer RIO port 0. 4.
Page 139 Step 1540-17 To deconfigure the primary I/O drawer perform the following steps. 1. Turn off the power. 2. If you have not already done so, reset the service processor settings with the instructions in step 6 on page 110, then return here and continue. 3.
Page 140 Step 1540-18 Are there any adapters in slots 5, 6, 7, 8, or 9? Go to “Step 1540-19.” Go to “Step 1540-21” on page 123. Step 1540-19 Are there any adapters in slots 10, 11, 12, 13 or 14? Go to “Step 1540-25” on page 126. Go to “Step 1540-22”...
Page 141 Step 1540-21 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 5, 6, 7, 8 and 9 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 142 Step 1540-23 If the Please define the System Console screen does display and all attached devices and adapters are listed, the problem is with one of the adapter cards or devices that was removed or disconnected from the primary I/O drawer. 1.
Page 143 Step 1540-24 Replace the adapter you just installed with a new adapter and retry the boot to standalone diagnostics from CD. 1. If the Please define the System Console screen is displayed, follow directions to select the system console. 2. Use the Display Configuration and Resource List to list all attached devices and adapters (refer to the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems if necessary).
Page 144 Step 1540-25 1. Turn off the power. 2. Disconnect the I/O drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the following parts, one at a time, in the sequence listed: a. Boot device SCSI cable b.
Page 145 Step 1540-26 1. Turn off the power. 2. The item just replaced fixed the problem. 3. If a display adapter with keyboard and mouse were used, reinstall the display adapter card, keyboard, and mouse. 4. Reconnect the diskette drive cable to the primary I/O drawer backplane. 5.
Page 146 Step 1540-28 The last I/O drawer connected was a secondary I/O drawer. If the power is on, turn off the power. Reconnect the next I/O drawer in the configuration you recorded earlier in this MAP. Note: The I/O drawers should be cabled as shown in “Cabling the CEC Drawer, Primary I/O Drawer, and Secondary I/O Drawer(s)”...
Page 147 Step 1540-31 Are there any adapters in slots 5, 6, 7, 8 or 9? Go to “Step 1540-32.” Go to “Step 1540-34” on page 130. Step 1540-32 Are there any adapters in slots 10, 11, 12, 13, or 14? Go to “Step 1540-38” on page 132. Go to “Step 1540-35”...
Page 148 Step 1540-34 1. If it is not already off, turn off the power. 2. Remove all adapters from slots 5, 6, 7, 8 and 9 that are not attached to the boot device. 3. Label and record the location of any cables attached to the adapters. 4.
Page 149 Step 1540-36 If the Please define the System Console screen does display and all attached devices and adapters are listed, the problem is with one of the adapter cards or devices that was removed or disconnected from the I/O drawer. 1.
Page 150 Step 1540-38 1. Turn off the power. 2. Disconnect the I/O drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the remaining parts (listed below) in this drawer, one at a time. a. I/O drawer backplane b.
Page 151 Step 1540-40 The primary I/O drawer is the only I/O drawer that was connected to the CEC drawer. To isolate a faulty RIO cable perform the following steps. Note: Before continuing, check the cabling from the CEC drawer to I/O drawer(s) to ensure that the system is cabled correctly.
Page 152 Step 1540-41 1. Turn off the power. 2. Disconnect the I/O drawer ac power cables (dc power cables in a dc-powered system). 3. Replace the remaining parts (listed below) in this drawer, one at a time. a. RIO bus adapter, location: U0.x-P1.1 b.
Page 153: Chapter 4. Checkpoints
Chapter 4. Checkpoints Checkpoints display on the primary I/O drawer operator panel while the system is powering on and going through the initial program load (IPL). This chapter explains the IPL flow of the system and provides a table that lists checkpoints that you might see in the primary I/O drawer operator panel. IPL Flow The IPL process starts when ac power (dc power in a dc-powered system) is connected to the system.
Page 154 The following table outlines the IPL phases from power-on to the AIX login prompt, matching the phases to corresponding operator-panel checkpoints for a typical system boot. Also listed are the approximate boot times for each phase, along with their dependencies for each phase. Note: The following table lists the major checkpoints only.
Page 155 Checkpoints enable users and service personnel to know what the server is doing, with some detail, as it initializes. These checkpoints are not intended to be error indicators, but in some cases a server could hang at one of the checkpoints without displaying an 8-character error code. It is for these hang conditions, only, that any action should be taken with respect to checkpoints.
Page 156: Service Processor Checkpoints
Service Processor Checkpoints Service processor checkpoints are in the range 8xxx to Bxxx. OK in the primary I/O drawer’s operator panel indicates successful service processor testing and initialization. Firmware checkpoints are listed in “Firmware Checkpoints” on page 144. Note: A spinning (or twirling) slash will be shown in the upper-right corner of the operator panel display while some checkpoints are being displayed.
Page 157 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 81xx Load code into DRAM from See note 1 on page 142 VDASD (where xx = number of loads) 81FE Load service processor See note 1 on page 142 operating system 81FF Start service processor...
Page 158 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 9082 I2C/SPCN VPD data collection See note 1 on page 142 9083 End SC VPD data collection See note 1 on page 142 9084 End I2C VPD data collection See note 1 on page 142 90FD Waiting for IBIST to complete...
Page 159 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU 9184 Firmware image being loaded 1. Remove, then reapply into service processor’s control power to the system. If storage during firmware update the service processor enters recovery mode, (indicated by A1FD 0000 in the display), attempt to update the firmware...
Page 160 Table 1. Service Processor Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU A807 Flash area not usable See note 1 A808 Flash error log to debug port See note 1 A809 Flash erase start See note 1 A80A Flash erase end See note 1 A80B Reserved;...
Page 161 a. Check the modem, modem cable, and serial port for loose or unconnected cables. Reset the service processor using the pinhole reset switch on the primary I/O drawer operator panel. b. If the hang repeats, check with service support to see if there is a firmware update that fixes the problem.
Page 162: Firmware Checkpoints
Firmware Checkpoints System firmware uses checkpoints (progress codes) in the range of Exxx to EFFF. These checkpoints occur during system startup and can be useful in diagnosing certain problems. Service processor checkpoints are listed in “Service Processor Checkpoints” on page 138. Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration”...
Page 163 Table 2. Firmware Checkpoints Checkpoint Description Action/ Possible Failing FRU E100 Reserved See the note on page “Note” on page 137. E101 Create RTAS See the note on See the note on page “Note” page node on page 137. E102 Load/Init RTAS See the note on page “Note”...
Page 164 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E150 Create host (primary) PCI 1. If a location code is controller node associated with the checkpoint, replace the adapter identified by the location code. See “Determining Location Code” on page 160. If a network adapter is replaced, see “Replacing the Network Adapter”...
Page 165 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E170 Start of PCI bus probe Follow the repair action listed for checkpoint E151. E172 First pass PCI device probe Follow the repair action listed for checkpoint E151. E174 Establishing host connection If the system is not connected to an active...
Page 166 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E189 Add PS2 VPD to NVRAM and See “Note” on page 137. device tree E18C VPD and data communications See “Note” on page 137. with I/O planar complete E190 Create ISA node See “Note”...
Page 167 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1DC Dynamic console selection. If a console is attached but nothing is displayed on it, follow the steps associated with ″All display problems″ in the Entry MAP. If selection screen(s) can be seen on the terminals and the appropriate key on the input device associated with...
Page 168 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1F3 Privileged-access password Prompt should be visible on prompt the system console. If a console is attached but nothing is displayed on it, go to the “Entry MAP” on page 71 with the symptom ″All display problems.″...
Page 169 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E1FD The operator panel will Checkpoint E1FD indicates alternate between the code that an error has occurred E1FD and another Exxx code, during system startup. The where Exxx is the point at display alternates between which the error occurred.
Page 170 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E440 Validate NVRAM, initialize 1. Verify that the system partitions as needed firmware levels are at the current release levels. Update as necessary. 2. Replace primary I/O backplane if problem persists.
Page 171 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E5xy Configure remote I/O The E5xy (E511 to E5FF) (E511 - E5FF) subsystem components codes are reserved for Where x is not activities relating to equal to 0, and y is configuration or testing of the not equal to 0.
Page 172 Table 2. Firmware Checkpoints (continued) Checkpoint Description Action/ Possible Failing FRU E604 SSA PCI adapter BIST and Replace the adapter. See subsequent POSTs have “Determining Location Code” completed successfully. on page 160 for location code information related to this error. E605 SSA PCI adapter BIST has Replace the adapter.
Page 173: Boot Problems And Concerns
Boot Problems and Concerns Depending on the boot device, a checkpoint may be displayed on the operator panel for an extended period of time while the boot image is retrieved from the device. This is particularly true for tape and network boot attempts.
Page 174: Step 3
Step 3 Try to boot and run standalone diagnostics against the system, particularly against the intended boot device. If diagnostics boot successfully: 1. Go to the Task Selection Menu and select Display Configuration and Resource List. If the intended boot device is not listed, go to ″MAP 0290: Missing Resource Problem Resolution″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 175: Step 5
Step 5 The CD-ROM drive, SCSI cable, SCSI adapter, graphics adapter, or the primary I/O planar is most likely defective. A TTY terminal attached to the serial port also can be used to determine if the graphics adapter is causing the problem. This is done by removing the graphics adapter, attaching a TTY to the serial port, and retrying standalone diagnostics.
Page 176 Service Guide...
Page 177: Chapter 5. Error Code To Fru Index
Chapter 5. Error Code to FRU Index Attention: Start your activity in this chapter by going to “Checkpoint and Error Code Index” on page 161. In this table, you may be asked to perform additional procedures before looking up the actions for a 4-character checkpoint or 8-character error code.
Page 178: Analyzing Spcn Errors On Secondary Drawers
Analyzing SPCN Errors on Secondary Drawers The drawer number of a secondary I/O drawer (which displays in the operator panel in the form U0.n, where n is the drawer number) does not change unless a repair action or a configuration change has occurred.
Page 179: Checkpoint And Error Code Index
Checkpoint and Error Code Index The table below is an index to the checkpoints or error codes that you may receive to help diagnose a failure. Locate the code you received and follow the instructions to determine your next step. Table 3.
Page 180: Performing Slow Boot
Performing Slow Boot On this system, the error code displayed in the operator panel may not indicate the root cause of the problem. To fully analyze all of the available information, perform the following steps before doing a hardware repair or replacement: 1.
Page 181: Memory-Related Error Codes
Memory-Related Error Codes You have been directed here because you have an 8-character error code that indicates a problem with system memory. This section will help you isolate to the failing FRU. v If the location code or the service action calls out one DIMM, do the following: 1.
Page 182: Operator Panel Error Codes
Operator Panel Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 110 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 0410: Repair Checkout″ in RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 183: Spcn Error Codes
SPCN Error Codes Attention: If a power supply or fan is hot-swapped, wait five minutes, then recheck the AIX error log. If the system has to be shut down to replace a power supply or fan, reboot the system, wait five minutes after the AIX login prompt appears, then recheck the AIX error log.
Page 184 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1521 Power supply 2 fault 1. Primary I/O drawer power supply 2 Location: U0.1-V2 2. Primary I/O backplane Location: U0.1-P1 1011 1522 Power supply 2 non-power fault 1.
Page 185 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1912 Power supply 1 non-power fault 1. CEC drawer power supply 1 Location: U1.1-V1 2. Primary I/O backplane Location: U0.1-P1 1011 1913 Power supply 1 domain fault 1.
Page 186 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 1B03 Load fault on +3.3V 1. I/O drawer power supply Location: U0.1-V1 2. If power supply U0.1-V2 present (no cooling unit), use the power supply you removed from U0.1-V1 to replace U0.1-V2 3.
Page 187 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 2600 Pgood fault Primary I/O backplane Location: U0.1-P1 1011 2601 Pgood fault Primary I/O backplane Location: U0.1-P1 1011 2602 CEC power domain fault 1. Check VS COMM and SPCN connections 2.
Page 188 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 3102 I2C bus 2 fault Primary I/O backplane Location: U0.1-P1 1011 3104 I2C bus 4 fault Primary I/O backplane Location: U0.1-P1 1011 3105 I2C bus 5 fault 1.
Page 189 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 7630 Slow I/O drawer fan 3 1. Fan 3 Location: U0.1-F3 2. Primary fan controller Location: U0.1-X2 3. I/O drawer power distribution board Location: U0.1-X1 1011 7631 Missing I/O drawer fan 3 Fan 3 Location: U0.1-F3 1011 7640 Slow I/O drawer fan 4...
Page 190 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 7720 Slow CEC fan 2 1. Fan 2 Location: U1.1-F2 2. Primary I/O backplane Location: U0.1-P1 1011 7721 Missing CEC fan 2 Fan 2 Location: U1.1-F2 1011 7731 Missing CEC fan 3 - invalid error on this If this error code occurs, it indicates that the system...
Page 191 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 840E SPCN default configuration loaded 1. Check cabling 2. From the main service processor menu, select the System Information Menu, then select the Power Control Network Utilities Menu.
Page 192 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1011 9013 Invalid address 1. Check SPCN cabling 2. Primary I/O backplane Location: U0.1-P1 1011 9014 Invalid address mode Update system firmware Location: U0.1-P1/Y1 1011 9038 Node fault Primary I/O backplane Location: U0.1-P1 1011 9039 Node fault...
Page 193 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 1510 Power supply 1 power source failure 1. Check input power to power supply 1 Location: U0.2-V1 2. I/O drawer power supply 1 Location: U0.2-V1 3. Secondary I/O backplane Location: U0.2-P1 1021 1511 Power supply 1 fault 1.
Page 194 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 1B01 Load fault on +12V 1. I/O drawer power supply Location: U0.2-V1 2. If power supply U0.2-V2 is present (no cooling unit), use the power supply you removed from U0.2-V1 to replace U0.2-V2 3.
Page 195 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 1B07 Load fault on +2.5V 1. I/O drawer power supply Location: U0.2-V1 2. If power supply U0.2-V2 is present (no cooling unit), use the power supply you removed from U0.2-V1 to replace U0.2-V2 3.
Page 196 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 3116 Fan controller fault 1. Fan controller card Location: U0.2-X2 2. Secondary I/O backplane Location: U0.2-P1 3. I/O drawer power distribution board Location: U0.2-X1 1021 3118 System power control network fault Secondary I/O backplane Location: U0.2-P1 1021 311C Thermal sensor fault...
Page 197 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 7651 Missing I/O drawer fan 5 in power supply 1 I/O drawer power supply 1 Location: U0.2-V1 1021 7660 Slow I/O drawer fan 6 in I/O drawer power 1.
Page 198 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 8A00 A different I/O drawer is connected to the Informational only 1021 9012 Invalid address 1. Check SPCN cabling 2. Secondary I/O backplane Location: U0.2-P1 1021 9013 Invalid address 1.
Page 199 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1021 C62E Polling error 1. Check cabling 2. Secondary I/O backplane Location: U0.2-P1 3. Primary I/O backplane Location: U0.1-P1 1031 00AA System power control network firmware Information message update started (no error) 1031 1510 Power supply 1 power source failure 1.
Page 200 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 1524 Power supply 2 cooling fault 1. I/O drawer power supply 2 Location: U0.3-V2 2. Secondary I/O backplane Location: U0.3-P1 1031 1526 Power supply 2 missing I/O drawer power supply 2 Location: U0.3-V2 1031 1B01 Load fault on +12...
Page 201 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 1B06 Load fault on 2.5 1. I/O drawer power supply Location: U0.3-V1 2. If power supply U0.3-V2 is present (no cooling unit), use the power supply you removed from U0.3-V1 to replace U0.3-V2 3.
Page 202 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 3114 PCI backplane fault Secondary I/O backplane Location: U0.3-P1 1031 3115 Operator panel fault Secondary I/O drawer operator panel Location: U0.3-L1 1031 3116 Fan controller fault 1.
Page 203 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 7650 Slow I/O drawer fan 5 in power supply 1 1. I/O drawer power supply 1 Locaton: U0.3-V1 2. Fan controller card Locaton: U0.3-X2 3. I/O drawer power distribution board Location: U0.3-X1 1031 7651 Missing I/O drawer fan 5 in power supply 1 I/O drawer power supply 1...
Page 204 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 840F I/O type not recognized 1. Check cabling 2. From the main service processor menu, select the System Information Menu, then select the Power Control Network Utilities Menu.
Page 205 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1031 9113 Firmware image corrupted Secondary I/O backplane Location: U0.3-P1 1031 9114 Firmware image corrupted Secondary I/O backplane Location: U0.3-P1 1031 9116 SPCN communication with operator panel 1.
Page 206 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 1521 Power supply 2 fault 1. I/O drawer power supply 2 Locaton: U0.4-V2 2. Secondary I/O backplane Locaton: U0.4-P1 1041 1522 Power supply 2 non-power fault 1.
Page 207 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 1B05 Load fault on 1.8 1. I/O drawer power supply Location: U0.4-V1 2. If power supply U0.4-V2 is present (no cooling unit), use the power supply you removed from U0.4-V1 to replace U0.4-V2 3.
Page 208 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 3105 I2C bus 5 fault 1. Fan controller card Location: U0.4-X2 2. Secondary I/O backplane Location: U0.4-P1 3. I/O drawer power distribution board Location: U0.4-X1 1041 3113 RIO bus adapter fault RIO bus adapter Location: U0.4-P1.1 1041 3114 PCI backplane fault...
Page 209 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 7640 Slow I/O drawer fan 4 1. Fan 4 Locaton: U0.4-F4 2. Fan controller card Locaton: U0.4-X2 3. I/O drawer power distribution board Location: U0.4-X1 1041 7641 Missing I/O drawer fan 4 Fan 4 Location: U0.4-F4 1041 7650 Slow I/O drawer fan 5 in power supply 1...
Page 210 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 840E SPCN default configuration loaded 1. Check cabling 2. From the main service processor menu, select the System Information Menu, then select the Power Control Network Utilities Menu.
Page 211 Table 5. SPCN Error Codes (continued) Error Code Description Action/ Possible Failing FRU 1041 90F0 Drawer not present in configuration table 1. Check SPCN cabling 2. Reset system and reboot 3. Secondary I/O backplane Location: U0.2-P1 1041 90F1 Drawer added to configuration table Information only 1041 9102 Permanent address assignment failed Secondary I/O backplane...
Page 212: Firmware/Post Error Codes
Firmware/POST Error Codes Attention: If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 110 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 0410: Repair Checkout″ in the RS/6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems.
Page 213 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 203w 0xyz Remote I/O (RIO) configuration warning. This code indicates that an RIO configuration was detected that does not result in complete loops. The system continues to boot, however performance or recovery capability may be reduced.
Page 214 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20D0 0xxx Unknown/unrecognized device 20D0 000F Selftest failed on device, no error and/or Refer to “Determining Location Code” on location code information available page 160 to see if a location code is available for the device the error was reported against.
Page 215 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20EE 0008 No configurable adapters were found in the This warning occurs when the remote IPL system by the remote IPL menu in the SMS menu in the SMS utilities cannot locate any utilities LAN adapters that are supported by the remote IPL function.
Page 216 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FB 0010 Failed to find the keyword offset of SPCN 1. Check RIO cable connections configuration table in NVRAM 2. Clear NVRAM and retry 3. Check for system firmware update 4.
Page 217 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 20FB 0050 CSP mailbox failed to update SPCN 1. Check RIO cable connections configuration table. 2. Check for CSP firmware update 3. Replace primary I/O drawer backplane Location: U0.1-P1 20FB 99xy The number of I/O drawers reported by RIO 1.
Page 218 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2100 0002 Unsupported SCSI bus mode - high voltage Before eplacing any system components, differential refer to the notes in error code 21A0 0xxx. 1. Disconnect the SCSI cable from the SCSI controller the location code identifies and reboot the system.
Page 219 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 21A0 0xxx SCSI device errors Note: Before replacing any system components: 1. Ensure that the controller and each device on the SCSI bus is assigned a unique SCSI ID. 2.
Page 220 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2201 1001 PCI token ring adapter Replace the Adapter Adapter failed to complete hardware See “Determining Location Code” on page initialization. 160 for location code information related to this error.
Page 221 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25A8 0211 Setenv/$Setenv parameter error - value Refer to Action under error code 25A80xxx. contains a null character. 25A8 0998 NVRAMRC script evaluation error - command Execution of a command line within the line execution error nvram configuration variable “nvramrc”...
Page 222 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25Cy y001 Memory DIMM is not supported Replace unsupported memory DIMM(s). Note that memory DIMM are in groups, but you may only receive an error for a single memory DIMM.
Page 223 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 25Cy y002 Memory DIMM failure If one memory DIMM is called out: 1. Replace the memory DIMM. Refer to “Memory Riser Card and Memory 2. Replace the entire octal that contains the DIMM Locations”...
Page 224 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2602 0003 Invalid PCI adapter class code 1. Move adapter to another slot. 2. Check for available firmware updates for adapter. Apply update if available. 3. Run AIX diagnostics on adapter. Replace if indicated.
Page 225 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2803 0001 RTC not updating - RTC initialization required Errors reported against the Rreal time clock can be caused by low battery voltage and (more rarely) power outages that occur during normal system usage.
Page 226 Table 6. Firmware Error Codes. (continued) Error Code Description Action/ Possible Failing FRU 2B20 0022 Processor is deconfigured by the system. 1. Replace the processor card at the location specified in the error log. See “Determining Location Code” on page 160 for location code information related to this error.
Page 227: Service Processor Error Codes
Service Processor Error Codes Attention: Follow the procedure defined in “Checkpoint and Error Code Index” on page 161. If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 110 unless otherwise indicated in the tables. If you replace FRUs or perform an action and the problem is corrected, go to ″MAP 0410: Repair Checkout″...
Page 228 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 00B3 Scan interface basic assurance tests 1. Clock card detected clock fault Location: U1.1-P1.1.1 2. CEC RIO bus adapter Location: U1.1-P1.1 4066 00B7 Scan interface basic assurance tests This error code appears after the initial detected insufficient hardware resources to testing by the service processor firmware on...
Page 229 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 0217 Scan interface basic assurance tests Memory DIMM 27, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.27 4066 0218 Scan interface basic assurance tests Memory DIMM 28, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.28 4066 021D Scan interface basic assurance tests...
Page 230 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 0238 Scan interface basic assurance tests Memory DIMM 32, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.32 4066 023D Scan interface basic assurance tests Memory octal D, riser 1 detected memory DIMM group fault Location: U1.1-P1-M1.7 x8 4066 023E Scan interface basic assurance tests...
Page 231 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 0513 Scan interface basic assurance tests Memory DIMM 11, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.11 4066 0514 Scan interface basic assurance tests Memory DIMM 12, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.12 4066 0515 Scan interface basic assurance tests...
Page 232 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 0534 Scan interface basic assurance tests Memory DIMM 16, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.16 4066 0535 Scan interface basic assurance tests Memory DIMM 23, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.23 4066 0536 Scan interface basic assurance tests...
Page 233 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4066 3124 Scan interface basic assurance tests 1. RIO cable on port 3 detected RIO cable on port 3 fault Location: U1.1-P1.1/Q4 2. CEC RIO bus adapter Location: U1.1-P1.1 4066 3140 Scan interface basic assurance tests CEC RIO bus adapter...
Page 234 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 00A1 6xx bus processor runtime diagnostics 1. Check for AIX updates detected AIX or system firmware fault 2. Check for system firmware updates Location: U0.1-P1/Y1 4067 00A2 6xx bus processor runtime diagnostics Check for system firmware updates detected service processor firmware...
Page 235 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 0206 6xx bus processor runtime diagnostics Memory DIMM 18, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.18 4067 0207 6xx bus processor runtime diagnostics Memory DIMM 25, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.25 4067 0208 6xx bus processor runtime diagnostics...
Page 236 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 0227 6xx bus processor runtime diagnostics Memory DIMM 29, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.29 4067 0228 6xx bus processor runtime diagnostics Memory DIMM 30, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.30 4067 022D 6xx bus processor runtime diagnostics...
Page 237 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 0502 6xx bus processor runtime diagnostics Memory DIMM 2, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.2 4067 0503 6xx bus processor runtime diagnostics Memory DIMM 9, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.9 4067 0504 6xx bus processor runtime diagnostics...
Page 238 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 0523 6xx bus processor runtime diagnostics Memory DIMM 13, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.13 4067 0524 6xx bus processor runtime diagnostics Memory DIMM 14, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.14 4067 0525 6xx bus processor runtime diagnostics...
Page 239 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 0601 6xx bus processor runtime diagnostics CEC clock card detected clock card fault Location: U1.1-P1.1.1 4067 3101 6xx bus processor runtime diagnostics CEC RIO bus adapter detected RIO port 0 fault Location: U1.1-P1.1 4067 3102 6xx bus processor runtime diagnostics...
Page 240 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4067 3284 6xx bus processor runtime diagnostics 1. RIO bus adapter detected PCI controller PHB0 Location: U0.1-P1.1 2. Primary I/O drawer backplane Location: U0.1-P1 4067 3285 6xx bus processor runtime diagnostics 1.
Page 241 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 00B3 Other bus processor runtime diagnostics 1. Clock card detected clock fault Location: U1.1-P1.1.1 2. CEC RIO bus adapter Location: U1.1-P1.1 4068 00B7 Other bus processor runtime diagnostics This error code appears after the initial detected insufficient hardware resources to testing by the service processor firmware on...
Page 242 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 0217 Other bus processor runtime diagnostics Memory DIMM 27, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.27 4068 0218 Other bus processor runtime diagnostics Memory DIMM 28, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.28 4068 021D Other bus processor runtime diagnostics...
Page 243 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 0238 Other bus processor runtime diagnostics Memory DIMM 32, riser 1 detected memory DIMM fault Location: U1.1-P1-M1.32 4068 023D Other bus processor runtime diagnostics Memory octal D, riser 1 detected memory DIMM group fault Location: U1.1-P1-M1.7 x8 4068 023E Other bus processor runtime diagnostics...
Page 244 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 0513 Other bus processor runtime diagnostics Memory DIMM 11, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.11 4068 0514 Other bus processor runtime diagnostics Memory DIMM 12, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.12 4068 0515 Other bus processor runtime diagnostics...
Page 245 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 0534 Other bus processor runtime diagnostics Memory DIMM 16, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.16 4068 0535 Other bus processor runtime diagnostics Memory DIMM 23, riser 2 detected memory DIMM fault Location: U1.1-P1-M2.23 4068 0536 Other bus processor runtime diagnostics...
Page 246 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4068 3124 Other bus processor runtime diagnostics 1. RIO cable on port 3 detected RIO cable on port 3 fault Location: U1.1-P1.1/Q4 2. CEC RIO bus adapter Location: U1.1-P1.1 4068 3140 Other bus processor runtime diagnostics CEC RIO bus adapter...
Page 247 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 00A2 Memory test detected service processor Check for system firmware updates firmware (processor runtime diagnostics) fault Location: U0.1-P1/Y1 4069 00A3 Memory test detected memory plugging fault All pluggable memory 4069 00A4 Memory test detected application caused Application software...
Page 248 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 0208 Memory test detected memory DIMM fault Memory DIMM 26, riser 1 Location: U1.1-P1-M1.26 4069 020D Memory test detected memory DIMM group Memory octal A, riser 1 fault Location: U1.1-P1-M1.1 x8 4069 020E Memory test detected memory DIMM group...
Page 249 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 022D Memory test detected memory DIMM group Memory octal C, riser 1 fault Locations: U1.1-P1-M1.5 x8 4069 022E Memory test detected memory DIMM group Memory quad C odd, riser 1 pair A fault Locations: U1.1-P1-M1.5 x4 4069 022F Memory test detected memory DIMM group...
Page 250 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 0504 Memory test detected memory DIMM fault Memory DIMM 10, riser 2 Location: U1.1-P1-M2.10 4069 0505 Memory test detected memory DIMM fault Memory DIMM 17, riser 2 Location: U1.1-P1-M2.17 4069 0506 Memory test detected memory DIMM fault Memory DIMM 18, riser 2...
Page 251 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 0525 Memory test detected memory DIMM fault Memory DIMM 21, riser 2 Location: U1.1-P1-M2.21 4069 0526 Memory test detected memory DIMM fault Memory DIMM 22, riser 2 Location: U1.1-P1-M2.22 4069 0527 Memory test detected memory DIMM fault Memory DIMM 29, riser 2...
Page 252 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 3102 Memory test detected RIO port 1 fault CEC RIO bus adapter Location: U1.1-P1.1 4069 3103 Memory test detected RIO port 2 fault CEC RIO bus adapter Location: U1.1-P1.1 4069 3104 Memory test detected RIO port 3 fault CEC RIO bus adapter...
Page 253 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4069 3285 Memory test detected PCI controller PHB1 1. RIO bus adapter Location: U0.1-P1.1 2. Primary I/O drawer backplane Location: U0.1-P1 4069 3286 Memory test detected PCI controller PHB2 1.
Page 254 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 00B7 Self test detected insufficient hardware This error code appears after the initial resources to continue IPL testing by the service processor firmware on the CEC was completed correctly, but a problem occurred when the firmware tried to communicate outside the CEC.
Page 255 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 021D Self test detected memory DIMM group fault Memory octal B, riser 1 Location: U1.1-P1-M1.3 x8 406A 021E Self test detected memory DIMM group pair Memory quad B odd, riser 1 A fault Location: U1.1-P1-M1.3 x4...
Page 256 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 023E Self test detected memory DIMM group fault Memory quad D odd, riser 1 Location: U1.1-P1-M1.7 x4 406A 023F Self test detected memory DIMM group fault Memory quad D even, riser 1 Location: U1.1-P1-M1.8 x4 406A 02FF Self test detected memory on riser fault...
Page 257 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 0515 Self test detected memory DIMM fault Memory DIMM 19, riser 2 Location: U1.1-P1-M2.19 406A 0516 Self test detected memory DIMM fault Memory DIMM 20, riser 2 Location: U1.1-P1-M2.20 406A 0517 Self test detected memory DIMM fault Memory DIMM 27, riser 2...
Page 258 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 0536 Self test detected memory DIMM fault Memory DIMM 24, riser 2 Location: U1.1-P1-M2.24 406A 0537 Self test detected memory DIMM fault Memory DIMM 31, riser 2 Location: U1.1-P1-M2.31 406A 0538 Self test detected memory DIMM fault Memory DIMM 32, riser 2...
Page 259 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406A 3141 Self test detected RIO hub 1 fault CEC RIO bus adapter Location: U1.1-P1.1 406A 31FF Self test detected RIO port fault CEC RIO bus adapter Location: U1.1-P1.1 406A 3200 Self test detected primary I/O drawer fault Go to “MAP 1540: Minimum Configuration”...
Page 260 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 00A5 Wire test detected invalid system Verify system components are supported and configuration properly installed. 406B 00A6 Wire test detected no usable memory 1. Ensure that CEC memory is properly installed.
Page 261 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 020F Wire test detected memory DIMM group fault Memory quad A even, riser 1 Locations: U1.1-P1-M1.2 x4 406B 0211 Wire test detected memory DIMM fault Memory DIMM 3, riser 1 Location: U1.1-P1-M1.3 406B 0212 Wire test detected memory DIMM fault...
Page 262 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 0231 Wire test detected memory DIMM fault Memory DIMM 7, riser 1 Location: U1.1-P1-M1.7 406B 0232 Wire test detected memory DIMM fault Memory DIMM 8, riser 1 Location: U1.1-P1-M1.8 406B 0233 Wire test detected memory DIMM fault Memory DIMM 15, riser 1...
Page 263 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 0507 Wire test detected memory DIMM fault Memory DIMM 25, riser 2 Location: U1.1-P1-M2.25 406B 0508 Wire test detected memory DIMM fault Memory DIMM 26, riser 2 Location: U1.1-P1-M2.26 406B 050D Wire test detected memory DIMM group fault Memory octal A, riser 2 Location: U1.1-P1-M2.1 x8...
Page 264 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 0528 Wire test detected memory DIMM fault Memory DIMM 30, riser 2 Location: U1.1-P1-M2.30 406B 052D Wire test detected memory DIMM group fault Memory octal C, riser 2 Location: U1.1-P1-M2.5 x8 406B 052E Wire test detected memory DIMM group pair Memory quad C odd, riser 2...
Page 265 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406B 3121 Wire test detected RIO cable on port 0 fault 1. RIO cable on port 0 Location: U1.1-P1.1/Q1 2. CEC RIO bus adapter Location: U1.1-P1.1 406B 3122 Wire test detected RIO cable on port 1 fault 1.
Page 266 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 0001 IPL MOPS detected CEC backplane failure CEC backplane Location: U1.1-P1 406C 0003 IPL MOPS detected processor fault All processors Location: U1.1-P1-C1 406C 0009 IPL MOPS detected memory fault All memory Location: U1.1-P1-M1 x2 406C 00A0 IPL MOPS detected CSP service processor...
Page 267 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 0203 IPL MOPS detected memory DIMM fault Memory DIMM 9, riser 1 Location: U1.1-P1-M1.9 406C 0204 IPL MOPS detected memory DIMM fault Memory DIMM 10, riser 1 Location: U1.1-P1-M1.10 406C 0205 IPL MOPS detected memory DIMM fault Memory DIMM 17, riser 1...
Page 268 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 0224 IPL MOPS detected memory DIMM fault Memory DIMM 14, riser 1 Location: U1.1-P1-M1.14 406C 0225 IPL MOPS detected memory DIMM fault Memory DIMM 21, riser 1 Location: U1.1-P1-M1.21 406C 0226 IPL MOPS detected memory DIMM fault Memory DIMM 22, riser 1...
Page 269 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 0400 IPL MOPS detected processor card fault Processor card Location: U1.1-P1-C2 406C 0500 IPL MOPS detected memory riser card fault Memory riser card 2 Location: U1.1-P1-M1 406C 0501 IPL MOPS detected memory DIMM fault Memory DIMM 1, riser 2 Location: U1.1-P1-M2.1...
Page 270 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 051F IPL MOPS detected memory DIMM group Memory quad B even, riser 2 fault Location: U1.1-P1-M2.4 x4 406C 0521 IPL MOPS detected memory DIMM fault Memory DIMM 5, riser 2 Location: U1.1-P1-M2.5 406C 0522 IPL MOPS detected memory DIMM fault...
Page 271 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 05FF IPL MOPS detected memory on riser fault Memory failure on riser card 2 that cannot be automatically isolated. go to “MAP 1540: Minimum Configuration” on page 110 and run CEC drawer minimum configuration for further isolation.
Page 272 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406C 3282 IPL MOPS detected primary RIO port 1 fault 1. Check RIO cable Location: U0.1-P1.1/Q2 2. RIO bus adapter Location: U0.1-P1.1 406C 3283 IPL MOPS detected primary RIO ports fault RIO bus adapter Location: U0.1-P1.1 406C 3284 IPL MOPS detected PCI controller PHB0...
Page 273 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 00B1 Attention handler detected bus controller RIO bus adapter failure Location: U0.1-P1.1 406D 00B3 Attention handler detected clock fault 1. Clock card Location: U1.1-P1.1.1 2. CEC RIO bus adapter Location: U1.1-P1.1 406D 00B7 Attention handler detected insufficient This error code appears after the initial...
Page 274 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 0216 Attention handler detected memory DIMM Memory DIMM 20, riser 1 fault Location: U1.1-P1-M1.20 406D 0217 Attention handler detected memory DIMM Memory DIMM 27, riser 1 fault Location: U1.1-P1-M1.27 406D 0218 Attention handler detected memory DIMM...
Page 275 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 0237 Attention handler detected memory DIMM Memory DIMM 31, riser 1 fault Location: U1.1-P1-M1.31 406D 0238 Attention handler detected memory DIMM Memory DIMM 32, riser 1 fault Location: U1.1-P1-M1.32 406D 023D Attention handler detected memory DIMM...
Page 276 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 0512 Attention handler detected memory DIMM Memory DIMM 4, riser 2 fault Location: U1.1-P1-M2.4 406D 0513 Attention handler detected memory DIMM Memory DIMM 11, riser 2 fault Location: U1.1-P1-M2.11 406D 0514 Attention handler detected memory DIMM...
Page 277 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 0533 Attention handler detected memory DIMM Memory DIMM 15, riser 2 fault Location: U1.1-P1-M2.15 406D 0534 Attention handler detected memory DIMM Memory DIMM 16, riser 2 fault Location: U1.1-P1-M2.16 406D 0535 Attention handler detected memory DIMM...
Page 278 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406D 3124 Attention handler detected RIO cable on port 1. RIO cable on port 3 3 fault Location: U1.1-P1.1/Q4 2. CEC RIO bus adapter Location: U1.1-P1.1 406D 3140 Attention handler detected RIO hub 0 fault CEC RIO bus adapter Location: U1.1-P1.1...
Page 279 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 00A2 Scan control routines detected service Check for system firmware updates processor firmware (processor runtime Location: U0.1-P1/Y1 diagnostics) fault 406E 00A3 Scan control routines detected memory All pluggable memory plugging fault 406E 00A4 Scan control routines detected application...
Page 280 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 0207 Scan control routines detected memory Memory DIMM 25, riser 1 DIMM fault Location: U1.1-P1-M1.25 406E 0208 Scan control routines detected memory Memory DIMM 26, riser 1 DIMM fault Location: U1.1-P1-M1.26 406E 020D Scan control routines detected memory...
Page 281 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 0228 Scan control routines detected memory Memory DIMM 30, riser 1 DIMM fault Location: U1.1-P1-M1.30 406E 022D Scan control routines detected memory Memory octal C, riser 1 DIMM group fault Locations: U1.1-P1-M1.5 x8 406E 022E Scan control routines detected memory...
Page 282 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 0503 Scan control routines detected memory Memory DIMM 9, riser 2 DIMM fault Location: U1.1-P1-M2.9 406E 0504 Scan control routines detected memory Memory DIMM 10, riser 2 DIMM fault Location: U1.1-P1-M2.10 406E 0505 Scan control routines detected memory...
Page 283 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 0524 Scan control routines detected memory Memory DIMM 14, riser 2 DIMM fault Location: U1.1-P1-M2.14 406E 0525 Scan control routines detected memory Memory DIMM 21, riser 2 DIMM fault Location: U1.1-P1-M2.21 406E 0526 Scan control routines detected memory...
Page 284 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 3101 Scan control routines detected RIO port 0 CEC RIO bus adapter fault Location: U1.1-P1.1 406E 3102 Scan control routines detected RIO port 1 CEC RIO bus adapter fault Location: U1.1-P1.1 406E 3103 Scan control routines detected RIO port 2...
Page 285 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406E 3284 Scan control routines detected PCI controller 1. RIO bus adapter PHB0 Location: U0.1-P1.1 2. Primary I/O drawer backplane Location: U0.1-P1 406E 3285 Scan control routines detected PCI controller 1.
Page 286 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 00B3 Error code generation/logging detected clock 1. Clock card fault Location: U1.1-P1.1.1 2. CEC RIO bus adapter Location: U1.1-P1.1 406F 00B7 Error code generation/logging detected This error code appears after the initial insufficient hardware resources to continue testing by the service processor firmware on...
Page 287 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 0217 Error code generation/logging detected Memory DIMM 27, riser 1 memory DIMM fault Location: U1.1-P1-M1.27 406F 0218 Error code generation/logging detected Memory DIMM 28, riser 1 memory DIMM fault Location: U1.1-P1-M1.28 406F 021D Error code generation/logging detected...
Page 288 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 0238 Error code generation/logging detected Memory DIMM 32, riser 1 memory DIMM fault Location: U1.1-P1-M1.32 406F 023D Error code generation/logging detected Memory octal D, riser 1 memory DIMM group fault Location: U1.1-P1-M1.7 x8 406F 023E Error code generation/logging detected...
Page 289 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 0513 Error code generation/logging detected Memory DIMM 11, riser 2 memory DIMM fault Location: U1.1-P1-M2.11 406F 0514 Error code generation/logging detected Memory DIMM 12, riser 2 memory DIMM fault Location: U1.1-P1-M2.12 406F 0515 Error code generation/logging detected...
Page 290 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 0534 Error code generation/logging detected Memory DIMM 16, riser 2 memory DIMM fault Location: U1.1-P1-M2.16 406F 0535 Error code generation/logging detected Memory DIMM 23, riser 2 memory DIMM fault Location: U1.1-P1-M2.23 406F 0536 Error code generation/logging detected...
Page 291 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 406F 3124 Error code generation/logging detected RIO 1. RIO cable on port 3 cable on port 3 fault Location: U1.1-P1.1/Q4 2. CEC RIO bus adapter Location: U1.1-P1.1 406F 3140 Error code generation/logging detected RIO CEC RIO bus adapter hub 0 fault...
Page 292 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4506 248B Memory system and scan interface basic Operator Panel assurance tests detected primary I/O drawer Location: U0.1-L1 operator panel fault 4506 24A5 Memory system and scan interface basic Processor card assurance tests detected 2W 500 MHz Locations: U1.1-P1-C1...
Page 293 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4506 281D Memory system and scan interface basic CEC backplane assurance tests detected Model 6M1 CEC Location: U1.1-P1 backplane fault 4506 285D Memory system and scan interface basic 1.
Page 294 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4507 245B Memory system and 6xx bus processor Go to the service processor Processor runtime diagnostics detected 2W/4M Configuration/Deconfiguration Menu to check the states of the processors. See ″Processor processor fault Configuration/Deconfiguration Menu″...
Page 295 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4507 25B1 Memory system and 6xx bus processor 750 MHz clock runtime diagnostics detected 750 MHz clock Location: U1.1-P1.1.1 fault 4507 25B3 Memory system and scan interface basic 1.
Page 296 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4507 285D Memory system and 6xx bus processor 1. SPCN fan controller runtime diagnostics detected SPCN fan Location: U0.1-X2 controller fault 2. I/O Drawer Power Distribution Board Location: U0.1-X1 4507 288A Memory system and 6xx bus PRD detected 1.
Page 297 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4508 245C Memory system and other bus processor Processor card runtime diagnostics detected 2W 2M Locations: U1.1-P1-C1 processor fault U1.1-P1-C2 4508 245D Memory system and other bus processor Processor card runtime diagnostics detected 4W 4M Locations: U1.1-P1-C1...
Page 298 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4508 27AA Memory system and other bus processor 2W/4W regulator card runtime diagnostics detected a 2W/4W Location: U1.1-P1-V1 regulator fault 4508 27AB Memory system and other bus processor 8W regulator card runtime diagnostics detected an 8W regulator Location: U1.1-P1-V1...
Page 299 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4508 51AC Memory system and other bus processor 595W ac power supply runtime diagnostics detected 595W ac power Locations: U0.1-V1 supply fault U0.1-V2 4508 51AD Memory system and other bus processor 595W dc power supply runtime diagnostics detected 595W dc power Locations: U0.1-V1...
Page 300 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4509 271D Memory system and memory test detected Secondary I/O planar secondary I/O planar fault Locations: U0.2-P1 U0.3-P1 U0.4-P1 4509 2733 Memory system and memory test detected CEC RIO bus adapter I/O clock fault Location: U1.1-P1.1...
Page 301 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4509 51AC Memory system and memory test detected 595W ac power supply 595W ac power supply fault Locations: U0.1-V1 U0.1-V2 4509 51AD Memory system and memory test detected 595W dc power supply 595W dc power supply fault Locations: U0.1-V1...
Page 302 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450A 271D Memory system and self test detected Secondary I/O planar secondary I/O planar fault Locations: U0.2-P1 U0.3-P1 U0.4-P1 450A 2733 Memory system and self test detected I/O CEC RIO bus adapter clock fault Location: U1.1-P1.1...
Page 303 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450A 51AC Memory system and self test detected 595W 595W ac power supply ac power supply fault Locations: U0.1-V1 U0.1-V2 450A 51AD Memory system and self test detected 595W 595W dc power supply dc power supply fault Locations: U0.1-V1...
Page 304 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450B 271D Memory system and wire test detected Secondary I/O backplane secondary I/O backplane fault Locations: U0.2-P1 U0.3-P1 U0.4-P1 450B 2733 Memory system and wire test detected I/O CEC RIO bus adapter clock fault Location: U1.1-P1.1...
Page 305 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450B 51AC Memory system and wire test detected 595W 595W ac power supply ac power supply fault Locations: U0.1-V1 U0.1-V2 450B 51AD Memory system and wire test detected 595W 595W dc power supply dc power supply fault Locations: U0.1-V1...
Page 306 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450C 271D Memory system and IPL MOPS detected Secondary I/O planar secondary I/O planar fault Locations: U0.2-P1 U0.3-P1 U0.4-P1 450C 2733 Memory system and IPL MOPS detected I/O CEC RIO bus adapter clock fault Location: U1.1-P1.1...
Page 307 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450C 51AC Memory system and IPL MOPS detected 595W ac power supply 595W ac power supply fault Locations: U0.1-V1 U0.1-V2 450C 51AD Memory system and IPL MOPS detected 595W dc power supply 595W dc power supply fault Locations: U0.1-V1...
Page 308 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450D 271D Memory system and attention handler Secondary I/O planar detected secondary I/O planar fault Locations: U0.2-P1 U0.3-P1 U0.4-P1 450D 2733 Memory system and attention handler CEC RIO bus adapter detected I/O clock fault Location: U1.1-P1.1...
Page 309 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450D 51AC Memory system and attention handler 595W ac power supply detected 595W ac power supply fault Locations: U0.1-V1 U0.1-V2 450D 51AD Memory system and attention handler 595W dc power supply detected 595W dc power supply fault Locations: U0.1-V1...
Page 310 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450E 2733 Memory system and scan control routines CEC RIO bus adapter detected I/O clock fault Location: U1.1-P1.1 450E 27AA Memory system and scan control routines 2W/4W regulator card detected a 2W/4W regulator fault Location: U1.1-P1-V1...
Page 311 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450E 51AD Memory system and scan control routines 595W dc power supply detected 595W dc power supply fault Locations: U0.1-V1 U0.1-V2 450E 51AE Memory system and scan control routines 1100W dc power supply detected 1100W dc power supply fault Locations: U1.1-V1...
Page 312 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450F 2733 Memory system and error code detected I/O CEC RIO bus adapter clock fault Location: U1.1-P1.1 450F 27AA Memory system and error code detected a 2W/4W regulator card 2W/4W regulator fault Location: U1.1-P1-V1...
Page 313 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 450F 51AD Memory system and error code detected 595W dc power supply 595W dc power supply fault Locations: U0.1-V1 U0.1-V2 450F 51AE Memory system and error code detected 1100W dc power supply 1100W dc power supply fault Locations: U1.1-V1...
Page 314 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4606 2733 Other bus PRD detected I/O clock fault CEC RIO bus adapter Location: U1.1-P1.1 4606 27AA Other bus PRD detected a 2W/4W regulator 2W/4W regulator card fault Location: U1.1-P1-V1 4606 27AB Other bus PRD detected an 8W regulator...
Page 315 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4606 51AD Other bus PRD detected 595W dc power 595W dc power supply supply fault Locations: U0.1-V1 U0.1-V2 4606 51AE Other bus PRD detected 1100W dc power 1100W dc power supply supply fault Locations: U1.1-V1...
Page 316 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4607 25AD I/O system and 6xx bus processor runtime 540 MHz clock diagnostics detected 540 MHz clock fault Location: U1.1-P1.1.1 4607 25B1 I/O system and 6xx bus processor runtime 750 MHz clock diagnostics detected 750 MHz clock fault Location: U1.1-P1.1.1...
Page 317 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4607 288A I/O system and 6xx bus processor runtime 1. Go to the service processor Memory diagnostics detected memory riser card fault Configuration/Deconfiguration Menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 318 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4608 248B I/O system and other bus processor runtime Operator Panel diagnostics detected primary I/O drawer Location: U0.1-L1 operator panel fault 4608 24A5 I/O system and other bus processor runtime Processor card diagnostics detected 2W 500 MHz processor Locations: U1.1-P1-C1...
Page 319 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4608 285D I/O system and other bus processor runtime 1. SPCN fan controller diagnostics detected SPCN fan controller Location: U0.1-X2 fault 2. I/O drawer power distribution board Location: U0.1-X1 4608 288A I/O system and other bus processor runtime 1.
Page 320 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4609 245C I/O system and memory test detected 2W 2M Processor card processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 4609 245D I/O system and memory test detected 4W 4M Processor card processor fault Locations: U1.1-P1-C1...
Page 321 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4609 285D I/O system and memory test detected SPCN 1. SPCN fan controller fan controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 4609 288A I/O system and memory test detected 1.
Page 322 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460A 245C I/O system and self test detected 2W 2M Processor card processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460A 245D I/O system and self test detected 4W 4M Processor card processor fault Locations: U1.1-P1-C1...
Page 323 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460A 285D I/O system and self test detected SPCN fan 1. SPCN fan controller controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 460A 288A I/O system and self test detected memory 1.
Page 324 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460B 245C I/O system and wire test detected 2W 2M Processor card processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460B 245D I/O system and wire test detected 4W 4M Processor card processor fault Locations: U1.1-P1-C1...
Page 325 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460B 285D I/O system and wire test detected SPCN fan 1. SPCN fan controller controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 460B 288A I/O system and wire test detected memory 1.
Page 326 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460C 245C I/O system and IPL MOPS detected 2W 2M Processor card processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460C 245D I/O system and IPL MOPS detected 4W 4M Processor card processor fault Locations: U1.1-P1-C1...
Page 327 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460C 285D I/O system and IPL MOPS detected SPCN 1. SPCN fan controller fan controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 460C 288A I/O system and IPL MOPS detected memory 1.
Page 328 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460D 245C I/O system and attention handler detected Processor card 2W 2M processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460D 245D I/O system and attention handler detected Processor card 4W 4M processor fault Locations: U1.1-P1-C1 U1.1-P1-C2...
Page 329 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460D 285D I/O system and attention handler detected 1. SPCN fan controller SPCN fan controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 460D 288A I/O system and attention handler detected 1.
Page 330 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460E 245C I/O system and scan control routines Processor card detected 2W 2M processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460E 245D I/O system and scan control routines Processor card detected 4W 4M processor fault Locations: U1.1-P1-C1...
Page 331 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460E 281D I/O system and scan control routines CEC backplane detected Model 6M1 CEC backplane fault Location: U1.1-P1 460E 285D I/O system and scan control routines 1.
Page 332 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460F 245C I/O system and error code generation/logging Processor card detected 2W 2M processor fault Locations: U1.1-P1-C1 U1.1-P1-C2 460F 245D I/O system and error code generation/logging Processor card detected 4W 4M processor fault Locations: U1.1-P1-C1...
Page 333 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 460F 281D I/O system and error code generation/logging CEC backplane detected Model 6M1 CEC backplane fault Location: U1.1-P1 460F 285D I/O system and error code generation/logging 1.
Page 334 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B26 245C Processor system and scan interface basic Go to “MAP 1540: Minimum Configuration” assurance tests detected 2W 2M processor on page 110. fault 4B26 245D Processor system and scan interface basic Go to “MAP 1540: Minimum Configuration”...
Page 335 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B26 27AB Processor system and scan interface basic 8W regulator card assurance tests detected an 8W regulator Location: U1.1-P1-V1 fault 4B26 281C Processor system and scan interface basic CEC backplane assurance tests detected CEC backplane Location: U1.1-P1...
Page 336 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B26 51AD Processor system and scan interface basic 595W dc power supply assurance tests detected 595W dc power Locations: U0.1-V1 supply fault U0.1-V2 4B26 51AE Processor system and scan interface basic 1100W dc power supply assurance tests detected 1100W dc power Locations: U1.1-V1...
Page 337 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B27 25B1 Processor system and 6xx bus processor 750 MHz clock runtime diagnostics detected 750 MHz clock Location: U1.1-P1.1.1 fault 4B27 25B3 Processor system and 6xx bus processor Go to the service processor Processor runtime diagnostics detected 4W 750 MHz Configuration/Deconfiguration Menu to check...
Page 338 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B27 285D Processor system and 6xx bus processor 1. SPCN fan controller runtime diagnostics detected SPCN fan Location: U0.1-X2 controller fault 2. Processor system and 6xx bus processor runtime diagnostics Location: U0.1-X1 4B27 288A Processor system and 6xx bus processor...
Page 339 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B28 245C Processor system and other bus processor Go to “MAP 1540: Minimum Configuration” runtime diagnostics detected 2W 2M on page 110. processor fault 4B28 245D Processor system and other bus processor Go to “MAP 1540: Minimum Configuration”...
Page 340 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B28 27AA Processor system and other bus processor 2W/4W regulator card runtime diagnostics detected a 2W/4W Location: U1.1-P1-V1 regulator fault 4B28 27AB Processor system and other bus processor 8W regulator card runtime diagnostics detected an 8W regulator Location: U1.1-P1-V1...
Page 341 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B28 51AC Processor system and other bus processor 595W ac power supply runtime diagnostics detected 595W ac power Locations: U0.1-V1 supply fault U0.1-V2 4B28 51AD Processor system and other bus processor 595W dc power supply runtime diagnostics detected 595W dc power Locations: U0.1-V1...
Page 342 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B29 27AB Processor system and memory test detected 8W regulator card an 8W regulator fault Location: U1.1-P1-V1 4B29 281C Processor system and memory test detected CEC backplane CEC backplane fault Location: U1.1-P1 4B29 281D Processor system and memory test detected...
Page 343 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B29 51AE Processor system and memory test detected 1100W dc power supply 1100W dc power supply fault Locations: U1.1-V1 U1.1-V2 4B2A 245B Processor system and self test detected 2W Go to “MAP 1540: Minimum Configuration”...
Page 344 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2A 285D Processor system and self test detected 1. SPCN fan controller SPCN fan controller fault Location: U0.1-X2 2. I/O drawer power distribution board Location: U0.1-X1 4B2A 288A Processor system and self test detected 1.
Page 345 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2B 245D Processor system and wire test detected 4W Go to “MAP 1540: Minimum Configuration” 4M processor fault on page 110. 4B2B 248B Processor system and wire test detected Operator Panel primary I/O drawer operator panel fault Location: U0.1-L1...
Page 346 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2B 288A Processor system and wire test detected 1. Go to the service processor Memory memory riser card fault Configuration/Deconfiguration Menu to verify memory DIMMs state. See ″Memory Configuration/Deconfiguration Menu″...
Page 347 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2C 24A6 Processor system and IPL MOPS detected Go to “MAP 1540: Minimum Configuration” 4W 500 MHz processor fault on page 110. 4B2C 25AB Processor system and IPL MOPS detected 400 MHz clock 400 MHz clock fault Location: U1.1-P1.1.1...
Page 348 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2C 300A Processor system and IPL MOPS detected Memory DIMM 32 MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n 4B2C 300B Processor system and IPL MOPS detected Memory DIMM 128 MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n...
Page 349 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2D 25B1 Processor system and IPL MOPS detected 750 MHz clock 750 MHz clock fault Location: U1.1-P1.1.1 4B2D 25B3 Processor system and IPL MOPS detected Go to “MAP 1540: Minimum Configuration” 4W 750 MHz processor fault on page 110.
Page 350 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2D 300D Processor system and IPL MOPS detected Memory DIMM 512 MB (stacked) DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n 4B2D 300E Processor system and IPL MOPS detected Memory DIMM 512 MB (unstacked) DIMM fault Locations: U1.1-P1-M1.n...
Page 351 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2E 25DA Processor system and scan control routines 500 MHz clock detected 500 MHz clock fault Location: U1.1-P1.1.1 4B2E 267D Processor system and scan control routines 8W regulator card detected an 8W, 750 MHz regulator fault Location: U1.1-P1-V1...
Page 352 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2E 301F Processor system and scan control routines Memory DIMM detected 128 MB DIMM fault Locations: U1.1-P1-M1.n U1.1-P1-M2.n 4B2E 303A Processor system and scan control routines Memory DIMM detected 1 GB DIMM fault Locations: U1.1-P1-M1.n...
Page 353 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2F 271A Processor system and error code detected Primary I/O planar primary I/O planar fault Location: U0.1-P1 4B2F 271D Processor system and error code detected Secondary I/O planar secondary I/O planar fault Locations: U0.2-P1 U0.3-P1...
Page 354 Table 7. Service Processor Error Codes (continued) Error Code Description Action/ Possible Failing FRU 4B2F 515B Processor system and error code detected 1100W ac power supply 1100W ac power supply fault Locations: U1.1-V1 U1.1-V2 4B2F 51AC Processor system and error code detected 595W ac power supply 595W ac power supply fault Locations: U0.1-V1...
Page 355: System Firmware Update Messages
System Firmware Update Messages Table 8. System Firmware Update Messages Error Code Description Action/ Possible Failing FRU A1FD 0000 Firmware update recovery mode Information message entered A1FD 0001 Service processor flash recovery Insert Diskette #1 A1FD 0002 Service processor flash recovery Insert Diskette #2 A1FD 0003 Service processor flash recovery Insert Diskette #3...
Page 356: Common Firmware Error Codes
Common Firmware Error Codes Attention: Follow the procedure defined in “Checkpoint and Error Code Index” on page 161. If you replace FRUs or perform an action and the problem is still not corrected, go to “MAP 1540: Minimum Configuration” on page 110 unless otherwise indicated in the tables. If you replace FRUs and the problem is corrected, go to ″MAP 0410: Repair Checkout″...
Page 357 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B10F 1008 Service processor failure Primary I/O drawer backplane Location: U0.1-P1 B10F 100E Service processor boot flash corrupted Primary I/O drawer backplane Location: U0.1-P1 B10F 100F Service processor base flash corrupted Primary I/O drawer backplane Location: U0.1-P1 B10F 1300 Service processor failure...
Page 358 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1FD 0016 Diskette read error 1. The firmware diskette may be faulty. Try another diskette. 2. Replace the diskette drive. 3. Replace the primary I/O backplane. B1FD 001A Service processor firmware update fault Reset the service processor with the pinhole reset or by disconnecting then reconnecting...
Page 359 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4620 Modem configuration failure (/S1 or /S2) 1. Check modem configuration files 2. Check for system firmware updates Location: U0.1-P1/Y1 3. Modem B1xx 4621 Modem disconnect failure (/S1 or /S2) 1.
Page 360 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4651 CPU 1 VPD fault Processor card Location: U1.1-P1-C1 B1xx 4652 CPU 2 VPD fault Processor card Location: U1.1-P1-C2 B1xx 4660 Memory subsystem failure Go to “MAP 1540: Minimum Configuration” on page 110.
Page 361 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4681 JTAG scan interface problem 1. JTAG cabling 2. Clock card Location: U1.1-P1.1.1 3. Processor cards and CEC backplane Locations: U1.1-P1-C1 U1.1-P1-C2 U1.1-P1 4. Primary I/O drawer backplane Location: U0.1-P1 B1xx 4690 Operating system surveillance time out (AIX 1.
Page 362 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4691 System firmware surveillance time out 1. Check for system firmware updates (System firmware to service processor Location: U0.1-P1/Y1 interface failure) 2. If accessible, go to the service processor main menu and select System Information Menu.
Page 363 Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 4698 Firmware problem 1. Check for system firmware updates 2. Call second level of support B1xx 4699 Service processor firmware error 1. Check for system firmware updates Location: U0.1-P1/Y1 2.
Page 364: Scan Log Dump Progress Codes
Table 9. Common Firmware Error Codes (continued) Error Code Description Action/ Possible Failing FRU B1xx 8FF0 Informational message No action required. (The data in these informational log entries may be used by support personnel to gather additional debug information.) The value of word 13 may indicate which type of informational message is being generated.
Page 365: Problem Determination-Generated Error Codes
Problem Determination-Generated Error Codes Table 11. Problem Determination-Generated Error Codes Error Code Description Action/ Possible Failing FRU M0BT 0000 The system hung during speaker POST. This Go to “MAP 1540: Minimum Configuration” error code is generated by the customer on page 110. performing “Problem Determination”...
Page 366 Table 11. Problem Determination-Generated Error Codes (continued) Error Code Description Action/ Possible Failing FRU M0PS 0000 Power failure. This error code is generated Go to “MAP 1520: Power” on page 83. by the customer performing “Problem Determination” in the RS/6000 Enterprise Server Model M80, Eserver pSeries 660 Model 6M1 User’s Guide.
Page 367: Chapter 6. Loading The System Diagnostics In Service Mode
Chapter 6. Loading the System Diagnostics In Service Mode The system diagnostics can be booted from the default boot list or from the service mode boot list. (The service mode boot list can be modified using the system diagnostics “Display or Change Bootlist” service aid.
Page 368: Default Boot List And Service Mode Bootlist
Default Boot List and Service Mode Bootlist The default boot list is: 1. Diskette 2. CD-ROM 3. Tape 4. Hard file 5. Network v Token-ring v Ethernet Pressing the numeric 5 key on the keyboard causes the system to load standalone diagnostics if a diagnostic CD is present in the CD-ROM drive.
Page 369: Chapter 7. Using The Capacity Upgrade On Demand Feature
Chapter 7. Using the Capacity Upgrade on Demand Feature The Capacity Upgrade on Demand feature allows a new system to be ordered with extra processor capacity that can be enabled by the system administrator. Also, if a system that is already in use requires additional processor capacity, the system can be upgraded with additional capacity that can be enabled by the system administrator anytime additional capacity is required.
Page 370: Process Flow For Capacity Upgrade On Demand
Process Flow for Capacity Upgrade on Demand The following flowchart provides an overview of the process that is required to enable Capacity Upgrade on Demand on systems that need reserve capacity. Capacity Upgrade on Demand System is ordered with Capacity feature is ordered for upgrade to Upgrade on Demand feature customer system...
Page 371: Installing A System With Capacity Upgrade On Demand
Record the displayed information below: Current MailAddress _______Reserved________ Current CustInfo _______________________ Current Model and System ID = IBM, xxxx-______IBM, ________ Current number of authorized proc(s) out of (xx_____) installed on system = (yy_____) Chapter 7. Using the Capacity Upgrade on Demand Feature...
Page 372: Enabling The Capacity Upgrade On Demand Feature
The following information is displayed: Current MailAddress _______Reserved________ Current CustInfo Jane_Doe-CustomerNumber_9999999-Phone_(333)_444-5555 Current Model and System ID = IBM, xxxx-xxx_IBM,xxxxxxx Current number of authorized proc(s) out of (xx_____) installed on system = (0) 3. Type the following at the command line: chcod -r proc -n total_number_of_processors where the total_number_of_processors is equal to the value of (yy) recorded in step 2 on page 353.
Page 373 Current MailAddress _______Reserved________ Current CustInfo Jane_Doe-CustomerNumber_9999999-Phone_(333)_444-5555 Current Model and System ID = IBM, xxxx-xxx_IBM,xxxxxxx Current number of authorized proc(s) out of (xx_____) installed on system = (yy_____) The values of (xx) and (yy) should match the values recorded in step 2 on page 353.
Page 374: Enabling Additional Capacity Upgrade On Demand Processors
Current MailAddress _______Reserved________ Current CustInfo Jane_Doe-CustomerNumber_9999999-Phone_(333)_444-5555 Current Model and System ID = IBM, xxxx-xxx_IBM,xxxxxxx Current number of authorized proc(s) out of (xx_____) installed on system = (yy_____) The values of (xx) and (yy) are the current values for the number of processors installed (xx) and the number of authorized processors (yy).
Page 375: Adding Processor Capacity
Current MailAddress _______Reserved________ Current CustInfo Jane_Doe-CustomerNumber_9999999-Phone_(333)_444-5555 Current Model and System ID = IBM, xxxx-xxx_IBM,xxxxxxx Current number of authorized proc(s) out of (xx_____) installed on system = (yy_____) The values of (yy) should match the value you entered for the total_number_of_processors in step 1.
Page 376 Service Guide...
Page 377: Chapter 8. Using The Service Processor
Chapter 8. Using the Service Processor The service processor menus make it possible for you to configure service processor options, as well as enable and disable functions. Service processor menus are available using an ASCII terminal when OK is displayed on the primary I/O drawer operator panel or when the service processor has detected a server problem (such as a surveillance failure).
Page 378: Service Processor Menus
Service Processor Menus The service processor menus are divided into two groups: v General user menus - the user must know the general-access password. v Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accessed locally or remotely. Accessing the Service Processor Menus Locally Service processor menus can be accessed locally by connecting an ASCII terminal to serial port 1 (S1) or serial port 2 (S2).
Page 379: General User Menu
General User Menu The menu options presented to the general user are a subset of the options available to the privileged user. The user must know the general-access password, if set, to access this menu. GENERAL USER MENU 1. Power-on System 2.
Page 380: Main Menu
Main Menu At the top of the Main Menu is a listing containing: v Your system’s current firmware version v The firmware copyright notice v The system name given to your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor.
Page 381 Service Processor Firmware VERSION: MM000313 Copyright 2000 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. System Information Menu 4. Language Selection Menu 5. Call-In/Call-Out Setup Menu 6. Set System Name 99. Exit from Menus 1>...
Page 382: Service Processor Setup Menu
Service Processor Setup Menu The Service Processor Setup menu shown below is accessed from the Main Menu. SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5.
Page 383: Passwords
Passwords Passwords can be any combination of up to eight alphanumeric characters. You can enter longer passwords, but the entries are truncated to include only the first eight characters. The privileged-access password can be set from service processor menus or from System Management Services (SMS) utilities (see Chapter 9, “Using System Management Services,”...
Page 384 v Enable/Disable Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. The mirror port is determined when keyboard input is detected from the other port.
Page 385 v Reprogram Flash EPROM Menu This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow the instructions on the screen. When the update is complete, the service processor reboots. All system EPROMs that can be reprogrammed are updated at the same time.
Page 386: System Power Control Menu
System Power Control Menu This menu is used to set power control options. Other menus that control boot options are available here: SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring-Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4.
Page 387 If the ring-indicate power-on setting is changed, you must select option 30 (Refresh Modem Settings) to update the modem settings. If option 30 (Refresh Modem Setting) is selected, and the modem(s) have not been configured, you will be asked to configure the modems first. See “Call-In/Call-Out Setup Menu” on page 380 for information on configuring modems.
Page 388 – Enable supplemental restart policy - The default setting is No. If set to Yes, the service processor restarts the system when the system loses control as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to No. The Use OS-Defined restart policy is set to Yes, and the operating system has no automatic restart policy.
Page 389 v Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4.
Page 390: System Information Menu
System Information Menu This menu provides access to system configuration information, error logs, system resources, and processor configuration. SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4.
Page 391 v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it is necessary to take one of the processors offline, this menu allows you to deconfigure a processor, and then reconfigure the processor at a later time.
Page 392 The AIX Documentation library is available at the following Web address: http://www- 1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 393 MEMORY CONFIGURATION/DECONFIGURATION MENU 1: 11.16(00) Configured by system 2: 11.17(00) Configured by system 9: 11.18(00) Configured by system 10: 11.19(00) Configured by system 17: 11.20(00) Configured by system 18: 11.21(00) Configured by system 25: 11.22(00) Configured by system 26: 11.23(00) Configured by system 3: 11.24(00) Configured by system 4: 11.25(00) Configured by system 11: 11.26(00) Configured by system 12: 11.27(00) Configured by system...
Page 394: Memory Riser Card 1 Memory Dimm Locations For Service Processor Menus
If Memory Repeat Gard is disabled, DIMMs that are in the deconfigured by system state will be reconfigured. These reconfigured DIMMs are then tested during the boot process, and if they pass, they remain online. If they fail the boot testing, they are deconfigured even though Memory Repeat Gard is disabled.
Page 395: Memory Riser Card 2 Memory Dimm Locations For Service Processor Menus
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus 31: 10.78 32: 10.79 29: 10.70 30: 10.71 27: 10.62 28: 10.63 25: 10.54 26: 10.55 23: 10.76 24: 10.77 21: 10.68 22: 10.69 19: 10.60 20: 10.61 17: 10.52 18: 10.53 15: 10.74 16: 10.75...
Page 396 v Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and display, or change the I/O type. POWER CONTROL NETWORK UTILITIES MENU 1. Lamp Test for all Operator Panels 2. Display I/O Type 3.
Page 397: Language Selection Menu
Language Selection Menu The service processor menus and messages are available in various languages. This menu allows a language to be selected in which the service processor and system firmware menus and messages are displayed. LANGUAGE SELECTION MENU 1. English 2.
Page 398: Call-In/Call-Out Setup Menu
Call-In/Call-Out Setup Menu This menu is used to configure a modem for the service processor to use to support the system: CALL-IN/CALL-OUT SETUP MENU 1. Modem Configuration Menu 2. Serial Port Selection Menu 3. Serial Port Speed Setup Menu 4. Telephone Number Setup Menu 5.
Page 399: Modem Configuration Menu
Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing the current selections. Selections are made in the two sections labeled Modem Ports and Modem Configuration File Name. Select the serial port that you want to activate and then select the modem configuration file for the modem on the port.
Page 400: Serial Port Selection Menu
Serial Port Selection Menu This menu allows you to enable or disable the call-in and call-out functions of each serial port in any combination. Serial Port Selection Menu 1. Serial Port 1 Call-Out: 3. Serial Port 1 Call-In: Currently Disabled Currently Disabled 2.
Page 401: Telephone Number Setup Menu
Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephone Number: Currently Unassigned 4.
Page 402: Call-Out Policy Setup Menu
Call-Out Policy Setup Menu Callout settings can be set using the following menu: CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 120 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98.
Page 403: Customer Account Setup Menu
Customer Account Setup Menu This menu allows users to enter information that is specific to their account. Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98.
Page 404: Service Processor Functions
Service Processor Functions This section discusses some of the service processor functions in greater detail. The service processor supports the functions listed in the following table. Built-in Functions Initialization and Test Service Processor BIST System Chip Initialization Error Data Collection BIST/POST errors and status Isolation to Field Replaceable Unit (FRU) on failure...
Page 405: Service Processor Reboot/Restart Recovery
Privileged users can power on the system by selecting the System Control Power Menu option from the main menu and then selecting the Power-on System option from the system power control menu. General users should select Power-on System on the general user menu. v Remote power-on via ring-indicate signal The server automatically powers on when it detects a ″ring-indicate″...
Page 406: Failure During Boot Process
Failure During Boot Process During the boot process, either initially after system power-on or upon reboot after a system failure, the service processor monitors the boot progress. If progress stops, the service processor can re-initiate the boot process (reboot) if enabled to do so. The service processor can re-attempt this process according to the number of retries that has been set in the Reboot/Restart Policy Setup Menu.
Page 407 OS Automatic Service processor to use Service Processor Enable System response reboot/restart OS-Defined supplemental restart after crash setting restart policy? policy? False False Restarts False False True True Restarts True Restarts True Restarts Service processor default AIX default Chapter 8. Using the Service Processor...
Page 408: System Firmware Updates
Always check the pSeries & RS/6000 Support Web site for the latest firmware images and update instructions. The Web address is: http://www.rs6000.ibm.com/support/micro Downloading the firmware update image and update instructions from the Web is preferred. If the system is running, but access to the Web is not available, see “System Firmware Update Using a Locally Available Image”...
Page 409: System Firmware Update Using A Locally Available Image
The firmware level is denoted by XXYYMMDD, where XX = model designation, YY = year, MM = month, and DD = day of the release. The firmware level can be determined by either of the following methods: v On the AIX command line, by typing: lscfg -vp|grep -F .MM A line that begins with ROM level (alterable)..
Page 410: Updating System Firmware From The Aix Service Aids
The service processor menus are available while the system is powered off. As a privileged user, from the service processor main menu, select Service Processor Setup, then select Reprogram Flash EPROM Menu. The update process requests update diskettes as needed. Updating System Firmware from the AIX Service Aids Note: This service aid is supported only in online diagnostics.
Page 411: Run-Time Cpu Deconfiguration (Cpu Gard)
v A processor or memory DIMM reaches a threshold of recovered failures that results in a predictive callout (as determined by the processor run-time diagnostics in the service processor). During boot time, the service processor does not configure processors or memory DIMMs that are marked ″bad.″...
Page 412: Call-Out (Call-Home)
3. To call out before restart, set Call-out before restart to enabled from the Reboot/Restart Policy Setup menu. Note: Some modems, such as IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they will return an error message when they do not get the expected response from another modem.
Page 413: Console Mirroring
Console Mirroring Console mirroring is supported on serial port 1 (S1) and serial port 2 (S2). When console mirroring is enabled, the service processor sends information to both serial ports. The serial port from which console mirroring is enabled is referred to as the active port. The mirror port is determined when keyboard input is detected from the other port.
Page 414: Service Processor Error Log
Service Processor Error Log The service processor error log, an example of which follows, contains information about error conditions detected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details. Press Return to continue, or ’x’...
Page 415: Lcd Progress Indicator Log
LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types of entries that the log might contain, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). LCD Progress Indicator Log B0FF 0539..17...
Page 416: Service Processor Operational Phases
Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase Operating System Login Prompt Available Pre-Standby Phase This phase is entered when the server is first connected to a power source.
Page 417: Bring-Up Phase
The standby phase components are as follows: v Modem Configuration The service processor configures the modem (if installed) so that incoming calls can be received, or outgoing calls can be placed. v Dial In Monitor incoming phone line to answer calls, prompt for a password, verify the password, and remotely display the standby menu.
Page 418: Run-Time Phase
Run-Time Phase This phase includes the tasks that the service processor performs during steady-state execution of the operating system. v Environmental monitoring The service processor monitors voltages, temperatures, and fan speeds. v Responding to system processor commands The service processor responds to any command issued by the system processor. v Run-time surveillance (heartbeat monitoring) If the device driver is installed and surveillance enabled, the service processor monitors the system heartbeat.
Page 419 Chapter 9. Using System Management Services Use the System Management Services menus to view information about your system and to perform tasks such as setting a password, changing the boot list, and setting the network parameters. The text-based open firmware command line (the OK prompt), which is available from the System Management Services Utilities menu, allows you to configure certain adapters.
Page 420: Password Utilities
Each option on the System Management Services Utilities menu is described in this section. Password Utilities Entering this selection permits access to the options shown on the following screen: Password Utilities 1 Set Privileged Access-Password 2 Remove Privileged-Access Password 3 Unattended Start Mode <ON> .------.
Page 421: Display Error Log
Display Error Log A screen similar to the following displays when you select this option. You can view or clear your system error log. .--------------------------------------------------------. Error Log Date Time ErrorCode Location | Entry 1. 99/06/30 02:15:35 25a80011 U1.1-P1.1/Q1 | Entry 2. 99/07/01 03:18:36 20300026 U1.1-P1.1/Q1 `--------------------------------------------------------’...
Page 422 IP Parameters Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [0.0.0.0] 4. Subnet Mask [255.255.255.0] .------.
Page 423: Adapter Parameters
Adapter Parameters Select the Adapter Parameters option from the Network Parameters menu to view an adapter’s hardware address, as well as configure network adapters that require setup. A screen similar to the following displays when you make this selection: Adapter Parameters Device Slot Hardware Address...
Page 424 Ping Select Ping from the Network Parameters menu to test a connection to a remote system unit. After selecting the ping option, you must first choose an adapter to communicate with the remote system. Adapter Parameters Device Slot Hardware Address 1.
Page 425: Scsi Utilities
SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set SCSI IDs for SCSI controllers installed in the system. SCSI Utilities 1. Harddrive Spin Up Delay 2. Change SCSI Id .--------. | X=Exit | `--------’...
Page 426: Multiboot
To re-create this value, run the bootlist command under AIX with the appropriate parameters. See the bootlist command in your AIX documentation.The AIX Documentation library is available at the following Web address: http://www-1.ibm.com/servers/aix/library/. Select Technical Publications. AIX documentation is also contained on the AIX Documentation CD. The documentation is made accessible by loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive.
Page 427: Select Boot Devices
Select Boot Devices Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain up to five devices. The following is an example of this screen. Select Boot Devices 1 Display Current Settings 2 Restore Default Settings...
Page 428 Selecting any of the Configure Boot Device options displays a screen similar to the following. Configure Nth Boot Device Device Current Device Number Position Name Diskette Ethernet ( loc=P1-I4/E1 ) Token-Ring ( loc=P1-I5/T1 ) SCSI CD-ROM ( loc=P1/Z1-A1 ) SCSI 9100 MB Harddisk ( loc=P1/Z1-A5 ) .------.
Page 429: Select Language
Select Language Select this option to change the language used by the System Management Services screens and the service processor menus. Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| `------’ Note: To correctly display languages other than English, your ASCII terminal must support the ISO-8859 character set.
Page 430 Service Guide...
Page 431: Chapter 10. Removal And Replacement Procedures
Chapter 10. Removal and Replacement Procedures Before performing any of the removal or replacement procedures in this chapter, read the following notices. DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.
Page 432: Handling Static-Sensitive Devices
Handling Static-Sensitive Devices Attention: Disk drives, tape drives, and CD-ROM drives are sensitive to static electricity discharge. These devices are wrapped in antistatic bags to prevent this damage. Take the following precautions: v If you have an antistatic wrist strap available, use it while handling the device. v Do not remove the device from the antistatic bag until you are ready to install the device in the system unit.
Page 433: Powering Off And Powering On The System
Powering Off and Powering On the System This section provides procedures for powering off and powering on the system. Powering Off the System If the system is operating under AIX, type shutdown to power off the system. If you cannot use this method, you can power off the system by using the following operator panel power button procedure.
Page 434: Hot-Pluggable Frus
Hot-Pluggable FRUs Note: You do not have to power off the system to remove a hot-pluggable FRU from the CEC drawer or from I/O drawers. The following FRUs are hot-pluggable: v Some PCI adapters of an I/O drawer v Power supplies in an I/O drawer or CEC drawer (if the drawer has two power supplies and only one needs to be removed) v Rear fans on the CEC drawers I/O Drawer PCI Slot LED Definitions...
Page 435: Pci Adapters
PCI Adapters With this system, you can install PCI adapters with the power on. These adapters are referred to as hot-pluggable PCI adapters. Some adapters are not hot-pluggable and power must be removed from the system for adapter installation. Before you install the adapter, determine if the PCI adapter you are installing is hot-pluggable. See the PCI Adapter Placement Reference, order number SA38-0538.
Page 436: Replacement
9. If you are not installing another adapter in this slot, place a blank slot cover in the adapter slot and then lower the plastic stop over the adapter bracket. Rotate the locking latch clockwise until it clicks into the locked position. 10.
Page 437: Hot-Pluggable Pci Adapter
Hot-Pluggable PCI Adapter Removing a Hot-Pluggable PCI Adapter Note: If you are removing an adapter and replacing it with an adapter that is identical to the adapter removed, use the “Replacing a Hot-Pluggable PCI Adapter” on page 420 procedure. To remove an adapter, do the following: 1.
Page 438: Replacing A Hot-Pluggable Pci Adapter
15. When you are instructed to remove the adapter from the adapter slot, disconnect any cables that are connected to the adapter being removed. 16. Turn the locking latch and lift the plastic stop for the adapter. 17. Carefully grasp the adapter by the edges and pull it straight out from the I/O board. 18.
Page 439 publication is located on the AIX Documentation CD. Access the documentation information loading the documentation CD onto the hard disk or by mounting the CD in the CD-ROM drive. 5. Refer to “PCI Hot-Plug Manager Access” on page 423, and follow the steps in the access procedure to select PCI Hot Plug Manager.
Page 440: Installing A Hot-Pluggable Pci Adapter
Installing a Hot-Pluggable PCI Adapter To install an adapter, do the following: 1. Place the I/O drawer in the rear service position: a. If you have not already done so, open the front door of the rack unit. b. Loosen the two thumbscrews that attach the front bezel to the drawer. c.
Page 441: Pci Hot-Plug Manager Access
PCI Hot-Plug Manager Access The installation instructions for hot-pluggable PCI adapters refer you to these procedures when it is appropriate to perform them. Note: A PCI adapter is only hot-pluggable if the PCI adapter is supported for hot-plug applications. See the PCI Adapter Placement Reference, order number SA38-0538.
Page 442: Pci Hot-Plug Manager Menu
PCI Hot-Plug Manager Menu The following options are available from the PCI Hot Plug Manager menu: Note: For information about the PCI slot LED states, see “I/O Drawer PCI Slot LED Definitions” on page 416. List PCI Hot-Plug Slots Provides a descriptive list of all slots that support PCI hot-plug capability. If the listing for a slot indicates it holds an “Unknown”...
Page 443 Unconfigure a Device Allows the user to put an existing PCI adapter into the Defined state if the device is no longer in use. This step must be completed successfully before starting any removal or replacement operation. If this step fails, the customer must take action to release the device. Configure a Defined Device Allows a new PCI adapter to be configured into the system if software support is already available for the adapter.
Page 444: Memory Riser Cards And Memory Modules
Memory Riser Cards and Memory Modules Removal Note: For -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “CEC Backplane” on page 440. 1. Turn off power as described in “Powering Off the System” on page 415. 2.
Page 445 3. Insert the memory module firmly into the connector. Chapter 10. Removal and Replacement Procedures...
Page 446 Locking Tabs 4. Secure the memory module with the locking tabs located at each end of the connector. 5. Replace the memory card into the system unit. 6. Push the CEC drawer back into the rack, and replace the CEC card-cage retaining screws. Service Guide...
Page 447: Cec Regulator Card
CEC Regulator Card Removal Note: For -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “CEC Backplane” on page 440. 1. Turn off power as described in “Powering Off the System” on page 415. 2.
Page 448: Processor Card
Processor Card Removal Note: For -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “CEC Backplane” on page 440. Attention: The processor cards in this system can only be attached to the backplane once. If a processor card is removed, it must be replaced with a new processor card.
Page 449 7. Locate the spring screws (1) attached to the processor card you want to remove. Using a 3/8″ hex driver, turn the spring screw counterclockwise to loosen and remove the screw. Do not drop the screw into the CEC card-cage. 8.
Page 450: Replacement
Replacement Attention: Look for small amounts of debris on the connecting surfaces between the backplane and the processor card. Mating the two surfaces is critical for the processor to function properly. 1. Gently lift one end of the processor card and then the other until it slides up and off of the contact surface.
Page 451 2. This step instructs you how to use the special brush provided with the new processor. It is important that you follow these instructions very carefully: a. Remove the brush from the packaging. b. Refer to the following figure: c. Starting with the brush (1) in the center of the processor contact surface that is on the CEC backplane, use an outward brushing motion to clear the debris away from the area where the surfaces of the processor card and the CEC backplane meet.
Page 452: Cec Fans
CEC Fans The CEC drawer has two fans. You can replace each fan separately. The removal and replacement procedures are the same for each fan. Each CEC fan is hot-pluggable. If only one needs to be removed, you do not have to power off the system. Removal 1.
Page 453: Replacement
Replacement Replace in reverse order. Attention: After hot-plugging a CEC fan, wait at least 5 minutes and then examine the system error logs to make sure CEC fan errors are not being logged. Chapter 10. Removal and Replacement Procedures...
Page 454: Cec Power Supplies
CEC Power Supplies The CEC drawer has two power supplies. You can replace each power supply separately. The removal and replacement procedures are the same for each power supply. Each CEC power supply is hot-pluggable. If only one needs to be removed, you do not have to power off the system.
Page 455: Cec Rio Bus Adapter
CEC RIO Bus Adapter Removal Note: For -48 vdc systems, you must first remove a long jackscrew. See steps 1 through 4 in “CEC Backplane” on page 440. 1. Turn off power as described in “Powering Off the System” on page 415. 2.
Page 456 8. If you are removing the clock card, remove the clock card cover (1). 9. Grasp the clock card by its handle (2) and pull it straight out of the RIO bus adapter card (3). Service Guide...
Page 457: Replacement
Replacement Remove the clock card from the old CEC RIO bus adapter using the previous procedure, and put it into the new CEC RIO bus adapter. Do this by aligning the three pins on the CEC RIO bus adapter with the holes on the clock card.
Page 458: Cec Backplane
CEC Backplane Attention: The processor cards in this system can only be attached to the backplane once. If the CEC backplane is replaced with a new backplane, the processor(s) must also be replaced with a new processor card(s). Attention: Before proceeding, make sure you have been directed to replace the backplane and processor card(s) by the action for a valid error code in Chapter 5, “Error Code to FRU Index,”...
Page 459 Note: For -48 vdc systems, you must first remove a long jackscrew (5) that protrudes from the rear center of the CEC card-cage. Refer to the following figure. 5. Remove the two card-cage retaining screws in the back of the CEC drawer. 6.
Page 460: Replacement
15. Remove the six cage-to-slide screws (1) to separate the CEC card-cage from the drawer enclosure, as shown in following figure. 16. Place the CEC card-cage on a suitable work surface. Attention: Make sure adequate support is given to the edges of the CEC backplane so that clearance is allowed for components attached to it.
Page 461 Rear Cover 4. Disconnect and label all cables from the rear of the assembly. 5. Remove boot disk drives if installed. See “Internal Disk Drives” on page 453. 6. Remove and label adapters. See “PCI Adapters” on page 417. 7. Remove two screws from each side of the assembly. 8.
Page 462: Replacement
9. Slide the I/O drawer backplane assembly to the rear and remove the assembly. 10. Remove the RIO card assembly, as described in “I/O Drawer RIO Bus Adapter” on page 445. 11. Remove the bar from the old assembly and install on the new assembly. See “I/O Drawer” on page 476.
Page 463: I/O Drawer Rio Bus Adapter
I/O Drawer RIO Bus Adapter Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. Place the I/O drawer in the rear service position, as described in “Rear Service Position” on page 463. 3. Remove the two thumbscrews and remove the rear cover. Rear Cover 4.
Page 464: Replacement
5. Remove the screw and remove the retainer bracket from the rear release latch. 6. Pull up on the release latches, and carefully pull the card out of the slot. Replacement Replace in reverse order. Service Guide...
Page 465: I/O Drawer Power Distribution Board
I/O Drawer Power Distribution Board Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. Place the I/O drawer in the rear service position, as described in “Rear Service Position” on page 463. 3. Remove the two thumbscrews and remove the rear cover. Rear Cover 4.
Page 466: Replacement
11. Loosen the two screws from the center cover and remove the cover. Center Cover Media Cable Tray 12. Remove the media cable tray. 13. Remove the screws from the power distribution board. Power Distribution Board 14. Remove the power distribution board. Replacement Replace in reverse order.
Page 467 6. If your drawer has only one power supply, the unused power supply position must be filled with a cooling unit, which must have a power supply fan assembly attached to it. 7. Do not hot-plug a power supply if the ambient room temperature is greater than 32°C (90°F), as it can cause loss of data or data corruption.
Page 468: Removal
Removal DANGER Do not attempt to open the covers of the power supply. Power supplies are not serviceable and are to be replaced as a unit. 1. If you have not already done so, open the front door of the rack unit. 2.
Page 469: Replacement
Replacement Note: The power supply handle must be in the down position for replacement. Replace in the reverse order. Chapter 10. Removal and Replacement Procedures...
Page 470: Power Supply Test Switch Procedure
Power Supply Test Switch Procedure Before you replace a power supply, use this procedure to determine if the power supply needs replacing. 1. Perform steps 1 through 7 in “I/O Drawer Power Supplies and Power Supply Fan Assemblies” on page 448.
Page 471: Internal Disk Drives
Internal Disk Drives Removal 1. Turn off power as described in “Powering Off the System” on page 415 2. Place the drawer in the rear service position as described in “Rear Service Position” on page 463. 3. Remove the two thumbscrews and remove the back top cover. 4.
Page 472: Replacement
Internal DASD 1 SCSI id = 4 Internal DASD 2 SCSI id = 8 Replacement Replace in reverse order. Refer to the following diagram for help with connecting the cables to the internal disk drives. Alternate Internal Disk Drive Connections System DASD 1 ID 4 jumper...
Page 473 2. Unused SCSI connectors on the SCSI cables are shown for each configuration. Carefully select the correct SCSI connectors and ID jumpers. 3. When using the FC 3139 internal/external cable, one or more of the following external cables will also be required: v FC 2118 v FC 2424...
Page 474: Fan Controller Card
Fan Controller Card Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. Place the drawer in the front service position as described in “Front Service Position” on page 464. 3. Remove the two screws from the center top cover and remove the cover. 4.
Page 475: Cd-Rom Drive
CD-ROM Drive Attention: Do not open the drive; no user adjustments or serviceable parts are inside. CAUTION: A class 1 laser is contained in the device. Do not attempt to operate the drive while it is disassembled. Do not attempt to open the covers of the drive as it is not serviceable and is replaced as a unit.
Page 476: Replacement
7. Remove the screws that connect the carrier to the CD-ROM. Replacement Replace in reverse order. Service Guide...
Page 477: Tape Drive
Tape Drive Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the I/O drawer. 4.
Page 478: Diskette Drive
Diskette Drive Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. If you have not already done so, open the front door of the rack unit. 3. Loosen the two thumbscrews that attach the front bezel to the I/O drawer. 4.
Page 479: Operator Panel
Operator Panel Removal 1. Turn off power as described in “Powering Off the System” on page 415. 2. Place the I/O drawer in the front service position as described in “Front Service Position” on page 464. 3. Loosen the two retaining screws that attach the front bezel to the drawer. 4.
Page 480: Replacement
9. Remove the operator panel from the mounting bracket. Replacement 1. Remove the VPD module from the old operator panel and insert it in the new operator panel. Make sure you insert the module in the same position as it was in the old panel. VPD Module Cable Connector 2.
Page 481: Rear Service Position
Rear Service Position To place a drawer in the rear service position, do the following: 1. If you have not already done so, open the front door of the rack unit. 2. Loosen the two thumbscrews that attach the front bezel to the drawer. 3.
Page 482: Front Service Position
Front Service Position To place a drawer in the front service position, do the following: Attention: Do not pull the drawer out from the front. The drawer must be pushed to the front service position from the rear of the system. 1.
Page 483: Battery
Battery Removal CAUTION: A lithium battery can cause fire, explosion, or severe burn. Do not recharge, disassemble, heat above 100°C (212°F), solder directly to the cell, incinerate, or expose cell contents to water. Keep away from children. Replace only with the part number specified for your system. Use of another battery may present a risk of fire or explosion.
Page 484: Replacement
4. Remove any adapters or DASD in slots 13 and 14 to gain access to the battery. 5. Use one finger to gently slide the battery away from the notch in the battery socket. Then use your thumb and index finger to hold the battery as it pushes out of the socket. (The spring mechanism behind the battery pushes it out.) Replacement Tilt the battery so that you can insert it into the battery socket.
Page 485: Chapter 11. Parts Information
Chapter 11. Parts Information This chapter contains parts information for the system.
Page 486: Cec Drawer Card Assembly
CEC Drawer Card Assembly Service Guide...
Page 487 Index Part Number CCIN Number Units Description Per Assy 24L0965 2-way / 4-way regulator assembly OR 24L0964 27AB 6-way / 8-way regulator assembly OR 21P6270 267D 8-way 750 MHz regulator assembly 04N3033 288A Up to 2 Memory riser card 04N3867 2733 RIO card assembly 04N3959...
Page 488: Cec Drawer Backplane
CEC Drawer Backplane Service Guide...
Page 489 Index Part Number CCIN Number Units Per Description Assy 42L0972 CEC MTG screw 04N6572 281C 500MHz backplane/stiffener assembly 04N3524 281D 750MHz backplane/stiffener assembly 53P5669 Backplane/CPU standoff/screw FRU kit assembly (post standoff and screw) 24L0972 CEC cage assembly 1621813 Cage/stiffener screw 05L0066 Weight warning label Chapter 11.
Page 490: Cec Drawer Power Supplies
CEC Drawer Power Supplies Service Guide...
Page 491 Index Part Number Units Per Description Assy 75G2878 CEC cage MTG screw 24L0774 Rear EMC shield 1621811 EMC shield screw 90H9196 EMC tunnel 24L2643 EMC tunnel screw 90H9196 CEC handle rod 24L2643 CEC handle bracket 1621807 CEC handle screw 24L0728 Up to 2 ac power supply (1100W) 44L0045...
Page 492: Cec Drawer Fan Assemblies
CEC Drawer Fan Assemblies Service Guide...
Page 493 Index Part Number Units Per Description Assy 90H6641 SPCN bracket 24L0888 Busbar, power distribution unit 1621817 Busbar screws 97H7471 Power harness 1621811 Fan-mounting screw 90H6284 Shoulder screw power harness 24L0883 Fan-mounting assembly 44L0026 LED board assembly 1621811 Fan-mounting screw 04N3345 Digital fan assembly 44H8681 Fan-mounting screw...
Page 494: I/O Drawer
I/O Drawer Service Guide...
Page 495 Index Part Number CCIN Number Units Per Assy Description 11K1107 Fan controller card See note Tape drive 41L5691 Tape drive carrier 11K0812 Up to 2 AC power supply (595 watt) 41L5413 Up to 2 DC power supply 03N2829 Cooling unit (Power supply filler) 41L5448 Fan assembly See note...
Page 496 Service Guide...
Page 497: Cec Drawer Internal Cables
Index Part Number Units Per Assy Description 03N3845 Left rail assembly 03N3847 Right rail assembly 09P0327 Anti-tip bracket 00P2402 Channel cable bracket (T00 Rack) 11K0826 Channel cable bracket (S00 Rack) 11K0851 Reset bracket See note CD-ROM drive 41L5691 CD-ROM carrier 76H4091 Diskette drive 41L5688...
Page 498 Index Part Number Units Per Assy Description 97H7603 V/S COMM power cable 97H7600 JTAG power cable 97H7472 Miscellaneous power cable 97H7471 Miscellaneous power cable Service Guide...
Page 499: Primary I/O Drawer Cables
Primary I/O Drawer Cables Diskette CD-ROM PCI Board Optional 3.3 V Media Term DASD 1 Misc. Media Power Power DASD 2 3.3 V Ground Term DASD Power Op Panel Base SPCN Fan 3 Fan 4 Power Distribution Power Fan 6 Diskette Board Supply 2 or...
Page 500 Index Part Number Units Per Assy Description 03N3040 Misc. power cable (PDB to PCI board) 41L5517 Operator Panel Cable (I/O board to I/P) 41L5518 Base SPCN Cable (I/O board to I/P) 41L5516 Diskette Cable (I/O board to I/P) 41L5946 JTAG Cable (I/O board to bulkhead) 41L5521 V/S COMM Cable (I/O board to bulkhead) 41L5519...
Page 501: Secondary I/O Drawer Cables
Secondary I/O Drawer Cables Optional Media PCI Board Optional 3.3 V Media Term Misc. Media Power Power 3.3 V Ground Op Panel Base SPCN Fan 3 Fan 4 Power Distribution I/O Board Power Fan 6 Board Supply 2 or Cooling Fan 9 Unit Base SPCN...
Page 502 Index Part Number Units Per Assy Description 03N3040 Misc. power cable (PDB to PCI board) 41L5517 Operator panel cable (I/O board to I/P) 41L5518 Base SPCN cable (I/O board to I/P) 03N3448 SCSI cable (bulkhead to I/P) 41L5649 Operator panel cable (I/P to Op panel) 41L5652 Fan cont.
Page 503: External Cables
External Cables FRU Part Number Units Per Assy Description 21H7375 JTAG cable 3-meter 44L0033 V/S COMM cable 3-meter 97H7328 V/S COMM cable 6-meter 44L0005 Up to 6 RIO cable 3-meter 97H7490 Up to 6 RIO cable 6-meter 04N7014 Up to 6 RIO cable 15-meter 09P1251 Up to 3...
Page 504: Cec Drawer To Pdu Line Cords
CEC Drawer to PDU Line Cords The following listed system drawer to PDU line cords are not shown in any of the illustrations. Part Number Feature Code Description 6952301 9800 Line Cord (United States, Canada) 49P2110 9802 Line Cord (Brazil) 1339520 9820 Line Cord (Belgium, Finland, France, Indonesia, Korea)
Page 505 Index FRU Part Number Units Per Assy Description 93H8134 Keyboard, 102 Greek (ID 319) 93H8135 Keyboard, 101 Hebrew (ID 212) 93H8136 Keyboard, 102 Hungarian (ID 208) 93H8137 Keyboard, 102 Iceland (ID 197) 93H8138 Keyboard, 102 Italy (ID 142) 93H8139 Keyboard, 102 Norwegian (ID 155) 93H8140 Keyboard, 102 Polish (ID 214) 93H8141...
Page 506: Keyboards And Mouse (Black)
Keyboards and Mouse (Black) Index FRU Part Number Units Per Description Number Assy 07L9446 Keyboard, 101 United States English (ID 103P) 07L9447 Keyboard, 102 Canada French (ID 058) 07L9448 Keyboard, 102 Canada French (ID 445) 07L9449 Keyboard, 102 Spanish (ID 171) 07L9450 Keyboard, 104 Brazil Portuguese (ID 275) 07L9451...
Page 507 Index FRU Part Number Units Per Description Number Assy 07L9478 Keyboard, 102 Latvia (ID 234) 07L9479 Keyboard, US English ISO9995 (ID 103P) 07L9480 Keyboard, 106 Japan (ID 194) 07L9481 Keyboard, 101 Chinese/US (ID 467) 07L9482 Keyboard, 103 Korea (ID 413) 07L9483 Keyboard, 101 Thailand (ID 191) 08L0362...
Page 508 Service Guide...
Page 509: Appendix A. Environmental Notices
Before this unit is disposed of, these materials must be removed and recycled or discarded according to applicable regulations. IBM offers product-return programs in several countries. For country specific instructions refer to the following web site: http://www.ibm.com/ibm/environment/products/prp.phtml This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery.
Page 510 Dette produkt kan indeholde et f orseglet batteri, der indeholder b ly, nikkel-kadmium, nikk el-metal-hydrid, litium eller litium-ion. Der er flere oplysninger om batter iet i bruger- eller servicevejledningen. Batteriet må ikke kasseres sammen med det almindelige aff ald. Batteriet skal kasseres i henhold til de lokale bestemmelser . Spørg eventuelt kommunens teknisk e forvaltning (Miljø...
Page 511 Questo prodotto potrebbe contenere una batteria al piombo, al nichel-cadmio, all ’idruro di nichel, al litio o agli ioni di litio. Consultare il manuale utente o il manuale di assistenza per informazioni specifiche sulla batteria. La batteria deve essere appropriatamente riciclata o smaltita. Il servizio per il riciclaggio potrebbero non essere disponibile nella vostra zona.
Page 512 Produkten kan innehålla ett förseglat batteri av någon av typerna blyackumulator , nickel-kadmium, nickel-metallhydrid, litium eller litiumjon. Detaljerad batteriinformation finns I användar - eller servicehandboken. Batteriet måste lämnas till återvinning eller kastas på ett miljösäkert sätt. Det kanske inte finns några återvinningsmöjligheter där du bor . När det gäller omhändertagande av batterier ber vi att få...
Page 513: Environmental Design
In the United States, IBM has established a collection process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment. For information on proper disposal of these batteries, please contact IBM at 1-800-426-4333.
Page 514: Acoustical Noise Emissions
Acoustical Noise Emissions The equivalent continuous A-weighted sound pressure level at workstations (emission sound pressure level at the 1-meter bystander positions) does not exceed 70 dB(A). Der Geräuschpegel der Einheit ist kleiner oder gleich 70 db(A). Declared Acoustical Noise Emissions Noise Emissions Operating Idle...
Page 515: Appendix B. Notices
IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of programs and services to assist equipment owners in recycling their IT products. Information on product recycling offerings can be found on IBM’s Internet site...
Page 516: Battery Return Program
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.
Page 517: Appendix C. Service Processor Setup And Test
Appendix C. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist is included here. Your setup may include more or fewer of the available features, so you can adjust this checklist for your own application so that it is helpful to you.
Page 518: Testing The Setup
Testing the Setup This section contains sample testing procedures to help ensure that your setup is working. These tests include communicating with the server operating system. Before you start, ensure that the necessary serial port(s) is configured. If you need assistance, refer to “Serial Port Configuration.” The server should be powered off as a result of the “Service Processor Setup Checklist”...
Page 519 3. Identify the serial port(s) with the modem(s). 4. Type smit tty 5. Select add tty 6. Select RS232 7. Select Baud rate 9600 or higher. 8. Select login enable and set the flow control to RTS. 9. Commit the selections and set up any other needed serial ports. 10.
Page 520 Service Guide...
Page 521: Appendix D. Using The Chcod Command
Appendix D. Using the chcod Command Description The chcod command manages the Capacity Upgrade on Demand feature, which allows configuration of more ResourceType, in this instance processors, on the system than were initially configured. The additional resources may be enabled if they are available, and if the system supports Capacity Upgrade on Demand for the specified ResourceType.
Page 522 Service Guide...
Page 523: Appendix E. Verifying Capacity Upgrade On Demand Processors
Appendix E. Verifying Capacity Upgrade on Demand Processors Capacity Upgrade on Demand data is stored in system hardware. If a system failure occurs where certain hardware must be replaced, the Capacity Upgrade on Demand data may be lost. Use the following procedures to ensure that the Capacity Upgrade on Demand data is restored (if necessary) after a service action.
Page 524: Testing The System In The Capacity Upgrade On Demand Environment
Current MailAddress _______Reserved________ Current CustInfo _______________________ Current Model and System ID = IBM, xxxx-______IBM, ________ Current number of authorized proc(s) out of (xx_____) installed on system = (yy_____) where (xx) is the number processors installed in the system, (yy) is the number of Capacity Upgrade on Demand-enabled processors.
Page 525 10. Shut down and reboot the system, as follows: shutdown -Fr 11. Allow the system to do a normal boot. Appendix E. Verifying Capacity Upgrade on Demand Processors...
Page 526 Service Guide...
Page 527: Appendix F. Modem Configurations
Appendix F. Modem Configurations The service processor is designed to place little demand on an attached modem, thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files that either work directly with your modem or provide a good starting point for a custom setup.
Page 528: Configuration File Selection
If Yes, use modem configuration file modem_m0.cfg and go to step 7. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Switch Settings” on page 513 for the correct switch settings.
Page 529: Examples For Using The Generic Sample Modem Configuration Files
Some modems, such as the IBM 7857-017, are not designed for the paging function. Although they can be used for paging, they return an error message when they do not get the expected response from another modem. Therefore, even though the paging was successful, the error message causes the service processor to retry, continuing to place pager calls for the number of retries specified in the Call-Out Policy Setup Menu.
Page 530: Customizing The Modem Configuration Files
Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided. After you customize your modem configuration files, you must access them through the Configure Remote Maintenance Policy Service Aid rather than from the service processor menus. Note: If you have already set up your serial ports, line speeds, authorizations, and telephone numbers from the service processor menus, use the service aid to specify your customized modem configuration files.
Page 531: Ibm 7852-400 Dip Switch Settings
IBM 7852-400 DIP Switch Settings If you are using a 7852-400 modem to enable service processor communications, for proper operation, the dual inline package (DIP) switches must be set according to the following table: Switch Position Function Force DTR Flow Control &E4...
Page 532: Ring Detection
Ring Detection Most modems produce an interrupt request each time they detect a ring signal. Some modems generate an interrupt only on the first ring signal that they receive. AT&T DataPort 2001 is an example of such a modem. The service processor uses the ring interrupt request to count the number of rings when Ring Indicate Power-On (RIPO) is enabled.
Page 533: Transfer Of A Modem Session
Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration files located at the end of this appendix have been written to capture the largest number of workable modem settings. The modem command &Dn (where n is a number) generally sets the modem response to the Data Terminal Ready (DTR) signal from the server’s serial port.
Page 534: Recovery Strategy
Recovery Strategy The recovery strategy consists of making two calls to establish a remote session. This solution is the easiest to implement and allows more freedom for configuring your server’s serial ports. To set up a remote terminal session, dial into the service processor and start the system. After the operating system is loaded and initialized, the connection will be dropped.
Page 535: Modem Configuration Sample Files
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # The modem has configuration switches. They should be set to the # factory default settings, except switches 11 and 12.
Page 536 "19\r" or "13\r" or "12\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++" # Assure command mode. delay 2 # Allow mode switching delay. send "ATH0T\r" # Set modem switch-hook down # (i.e., hang up).
Page 537 expect "0\r" or "OK\r\n" timeout 2 # Confirm commands successful. send "ATV0S0=0\r" # Numeric response code # Auto Answer OFF expect "0\r" timeout 2 # Confirm commands successful. done error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix F.
Page 538: Sample File Modem_M1.Cfg
Sample File modem_m1.cfg # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # FUNCTIONS: Modem configuration file specifically for IBM 7857-017 modem with # Auto-Reliable feature. This feature must be turned off for Catcher calls. # This example uses the AT&F reset command to choose the factory defaults.
Page 539 send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&F*E0E0\r" # Reset to factory defaults. # *E0=data compression disabled # E0=echo disabled ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "AT#F0*Q2\r"...
Page 540: Sample File Modem_Z.cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 541 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++"...
Page 542 error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Service Guide...
Page 543: Sample File Modem_Z0.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 544 timeout 60 done retry: send "A/" # Repeat the previous command. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done disconnect: delay 2 # Separate from previous data. send "+++"...
Page 545 done # RI Power On enabled. error: # Handle unexpected modem # responses. expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix F. Modem Configurations...
Page 546: Sample File Modem_F.cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 547 connect: send "ATDT%N\r" # Tone dialing command. # %N from Call Home setup. # Expect a connection response. expect "16\r" or "15\r" or "14\r" or "12\r" or "10\r" or "5\r" or "1\r" busy "7\r" timeout 60 done retry: send "A/" # Repeat the previous command.
Page 548: Sample File Modem_F0.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 549 # Following are common responses from a wide range of modems: # 16, 15, 12, 10, 5 and 1 are connection responses. Add others as required. # 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; 0=OK # PROGRAMMING NOTE: No blanks between double quote marks ("). condout: send "AT&F0Q0T\r"...
Page 550: Sample File Modem_F1.Cfg
# Licensed Materials - Property of IBM # US Government Users Restricted Rights - Use, duplication or # disclosure restricted by GSA ADP Schedule Contract with IBM Corp. # If the modem has configuration switches, they should be set to the # factory default settings.
Page 551 ICDelay 1 DefaultTO 10 CallDelay 120 # AT Attention Code Inserts delay in dialing commands # &F1 Reset. Restore profile 1 Q0 Turn on responses # E0 Turn echo off Turn off responses # V0 Use numeric responses S0=0 Automatic answer inhibit # +++ Escape to command mode S0=2 Answer on second ring # H0 Hang-up...
Page 552 ignore "0\r" or "OK\r" timeout 2 # Ignore modem response. send "ATE0Q1\r" # Initialize modem: Echo OFF, # Disable responses. ignore "0\r" timeout 1 done condin: send "AT&F1Q0T\r" # Reset modem. Select profile 1 ignore "0\r" or "OK\r\n" timeout 2 # Ignore modem response. send "ATE0T\r"...
Page 553: Appendix G. Rack Drawer Rail Instructions
Appendix G. Rack Drawer Rail Instructions This appendix provides information for installing rails into your rack or system. Read the safety information in “Safety Notices” on page xi before using these procedures. Front Drawer-Stop Installation Install a drawer stop (2), part number 11K0358, on each side at the front of the rack to prevent the drawer from sliding out the front.
Page 554: Drawer Rail Assembly And Installation
Drawer Rail Assembly and Installation The drawer rails require assembly before you put them in your rack. Use two screws, part number 00G1268, to attach an anti-tip guide (2), part number 09P0327, to each rail. The left rail (1) is part number 03N3845 and the right rail (5) is part number 03N3847. Rails for an S00 Type Rack Use one screw, part number 00G1268, to attach a Model S00 type cable guide (4), part number 11K0826, to the right rail.
Page 555: Cable Routing
Cable Routing Use the following descriptions to route and secure the cables in the rack drawer. I/O Drawer Cables: If present, connect the RIO drawer cables to the I/O drawer and secure them with the RIO cable retainer (3), part number 11K0584. Use two screws (2), part number 00G1268. To hold the cables, use the cable hanging brackets (1), part number 11K1013, as needed.
Page 556 CEC Drawer Cables: Arrange the CEC drawer cables in the CEC drawer cable bracket (3), part number 11K0249, and fasten the bracket to the back of the CEC drawer. (Fasteners (1) push in to lock and pull out to unlock.) Route the cables over the cable guides, and secure the cables with Velcro strips (2), part number 07H6855 or 51H9502.
Page 557 Securing Drawer Cables: Route the cables over the cable guides (2) and secure the cables with Velcro strips (1), part number 07H6855 or 51H9502. Leave a loop large enough so that the drawer can be pulled out the back. Appendix G. Rack Drawer Rail Instructions...
Page 558 Service Guide...
Page 559: Index
Index CEC power supplies 436 CEC regulator card 429 about this book xvii CEC RIO Bus adapter 437 acoustical chcod command 503 noise checkpoints 135 emissions 496 boot problems 155 AIX location codes 30, 31 description 68 AIX operating system documentation 374, 408 firmware 144 service processor 138 clearances, service 62...
Page 560 firmware checkpoints 144 location codes (continued) firmware updates AIX 30 system 390 format 28 firmware/POST error codes 194 physical 28 flow, data 4 locations 9 flow, IPL 135 AIX 31 front service position 464 bays 22 cable diagram 56, 57 hot-pluggable 416 CEC card cage 12 index 159...
Page 561 problem determination generated error codes 347 problem determination MAP 67, 78 noise processor card 430 emissions 496 processor configuration/deconfiguration menu 373 noise emission 63, 496 processor/memory configure 392 deconfigure 392 product disposal 491 online diagnostics 349 publications, online xvii online publications xvii publications, ordering xvii open firmware, entering 8 operating system documentation, AIX 374, 408...
Page 562 safety (continued) specifications 59 rack xi 7014 Series Model T00 Rackrack 60 saving service processor settings 499 cec drawer 59 SCSI IDs 22 I/O drawer 61 secondary I/O drawer cable diagram 57 noise emission notes 63, 496 secondary I/O drawer operator panel locations 21 standalone diagnostics 349 self-test, power-on 6 strategy, console 6...
Page 563 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
Page 564 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line SA38-0571-01 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
Page 566 Printed in USA September 2001 SA38-0571-01...

This manual is also suitable for:

Eserver pseries 660 6m1

IBM RS/6000 Enterprise Server M80 Service Manual

Safety Notices

Data Integrity and Verification

About this Book

Chapter 1. Reference Information

Chapter 2. Diagnostics Overview

Chapter 3. Maintenance Analysis Procedures (Maps)

Chapter 4. Checkpoints

Chapter 5. Error Code to FRU Index

Chapter 6. Loading the System Diagnostics in Service Mode

Chapter 7. Using the Capacity Upgrade on Demand Feature

Chapter 8. Using the Service Processor

Chapter 9 . Using System Management Services

Chapter 10. Removal and Replacement Procedures

Chapter 11. Parts Information

Appendix A. Environmental Notices

Appendix B. Notices

Appendix C. Service Processor Setup and Test

Appendix D. Using the Chcod Command

Appendix E. Verifying Capacity Upgrade on Demand Processors

Appendix F. Modem Configurations

Appendix G. Rack Drawer Rail Instructions

Quick Links

Related Manuals for IBM RS/6000 Enterprise Server M80

Summary of Contents for IBM RS/6000 Enterprise Server M80