Troubleshooting - Christie GraphXMASTER RPMS-D100U User Manual

MAINTENANCE & TROUBLESHOOTING
4.5

Troubleshooting

Symptom
CAUSE / REMEDY:
Symptom
CAUSE / REMEDY:
RPMS, CS50 & CS70-D100U/UF User's Manual
4-10
performed a hot-swap, use the Lamp menu to return to the original lamp
operation mode you were in.
RESET LAMP HOURS
7)
the submenu for the lamp that you are replacing – More, Lamp 1 or More, Lamp
2. From the submenu, select the Change Lamp option. Enter the new serial
number in the Lamp S/N text box. When the new number is recorded, the lamp
timer will automatically reset to "0" hours and begin to log time.
NOTES: 1) Once entered, the new lamp serial number is also automatically
added to the Lamp History submenu (read-only). 2) Lamp life data is required
for warranty claims.
If you fail to enter a serial number the lamp timer will not automatically
reset to "0" and inaccurate lamp hours will be shown in the Status
menu. The lamp life limit may then expire prematurely.
Use the following table as a guide in identifying general operating problems, the
cause and how they can be corrected. Most of these problems can be corrected by a
User and do not require the assistance of a qualified technician. The more "technical"
problems that require the attention of a qualified technician can be found in the
Service Manual.
'
The projector does not power on when the
1. To power up make sure you press the
*
Power
press the
2. Check the status of the LEDs on the input panel. Are they lit? If not, check the
connection of your power cord to the wall outlet.
3. Does the green "Status" LED produce a single flash with each keypress? If not, it
is not receiving any of the keypad IR signals. Point the keypad directly at the
center of the screen – the IR sensor is located at the front of the projector. Also
ensure that there is nothing blocking the transmission path.
4. Replace the keypad batteries. See the instructions earlier in this section.
5. Ensure the keypad protocol has not been changed for your keypad. See Section 2.
6. Ensure both lamp have been installed and are fully seated in the module. Refer to
the Lamp Replacement procedure in this section.
'
The projector is on, but no image is displayed...
1. Make sure the lens cap has not been left on.
2. Ensure projector is not in standby mode? Press
3. Is an active source connected properly? Check all cable connections.
4. Are there test patterns or menus present? If yes, check your source connections
again.
5. Make sure the room lighting is not too bright. Reduce light reflections as much as
possible.
6. Increase contrast and/or brightness of image.
7. Make sure the projector is not too far away from the screen.
: Access the Lamp menu (item 5. in Main Menu) and select
IMPORTANT
Power
ON
key followed by the
*
Power
key is pressed.
*
key for at least 1 second or quickly
key.
Exit
to clear.