NEC XN120 Feature Manual page 65

transferred the call. The transfer recall can be restricted (turned off) by Program 16-01-07. When the
transfer recall is restricted the transferred call will ring the group until it is answered or the caller clears
down.
Maximum Queuing Limit
The quantity of ISDN DDI trunk calls queuing at a busy Department Group can be limited when all
members of the group are busy. When the queue limit is reached further calls will receive busy
indication. The number of calls in the queue can be set by Program 16-01-08.
If the queue limit is set to 0 then no ISDN DDI calls will be queued.
Note that the queue limit will be ignored if enhanced hunting is set in Program 16-01-10 or you have
enabled Busy step on for the DDI in Program 22-11-04.
No Answer Step On Time
An un-answered call ringing at a member of a department group will step on to the next available
member after a preset time, set by Program 16-01-09. If the timer is set to 0 the step on will be dis-
abled.
Enhanced Hunting
Department Calling is enhanced with expanded hunting capabilities. Hunting sets the conditions under
which calls to a Department Group pilot number will cycle through the members of the group. The
hunting choices are:
·
Normal Hunting (Program 16-01-10 = 0)
A call to the pilot number will hunt past a busy group member to the first available extension.
The call will continue to ring the extension until it is answered or the calling party hangs up, it
will also step on to the next available member after the No Answer Step On Time, timer 16-01-09.
Calls to the group when all members are busy will receive busy tone.
·
Busy (Program 16-01-10 = 1)
A call to the pilot number will ring the first idle member of a Department group, following the
priority or circular routing. The call will continue to ring the extension until it is answered or the
calling party hangs up, it will not step on to the next available member.
If the Department Group has Priority Routing enabled, and the highest priority member is busy,
the call will step on to the next available member.
Calls to the group when all members are busy will receive ring back tone and wait for a member
to become free.
·
No Answer (Program 16-01-10 = 2)
A call to the pilot number will ring the first idle member of a Department group, following the
priority or circular routing. The call will continue to ring the extension until it is answered or the
calling party hangs up, it will also step on to the next available member after the No Answer Step
On Time, timer 16-01-09.
If the Department Group has Priority Routing enabled, and the highest priority member is busy,
the call will wait for the extension to become free and will not step on to the next available
member.
Calls to the group when all members are busy will receive ring back tone and wait for a member
to become free.
·
Busy & No Answer (Program 16-01-10 = 3)
A call to the pilot number will ring the first idle member of a Department group, following the
priority or circular routing. The call will continue to ring the extension until it is answered or the
calling party hangs up, it will also step on to the next available member after the No Answer Step
On Time, timer 16-01-09.
If the Department Group has Priority Routing enabled, and the highest priority member is busy,
the call will step on to the next available member and continue to step on after the No Answer
Step On Time.
Calls to the group when all members are busy will receive ring back tone and wait for a member
to become free.
Note that enhanced hunting will effect the operation of simultaneous ringing and maximum queue
limit.
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Features
Features Manual