NEC Xn120 User Manual
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NEC Xn120 User Manual

User guide for phone system
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User Guide
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Xn120
Hotel Receptionist
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Summary of Contents for NEC Xn120

  • Page 1 User Guide Xn120 Hotel Receptionist...

  • Page 2: Table Of Contents

    Contents Contents..............................2 General Information ..........................3 Hotel - Receptionist Guide ........................4 Hotel DSS Console..........................5 Check In and Check Out ........................7 Room Clean Status ..........................8 Toll Restriction ............................9 Room to Room Call Restriction ......................9 Wake Up Call............................10 Room Status Printouts .........................11 Do Not Disturb............................13 Message Waiting...........................14 Room Monitor............................14...

  • Page 3: General Information

    The terminal described in this manual should only be connected to NEC Infrontia Xn120 systems by means of the cables that come with the product. To take advantage of all features described in this manual, country and network provider specific features should match the features of the NEC Infrontia Xn120 system.

  • Page 4: Hotel - Receptionist Guide

    Hotel - Receptionist Guide Receptionist Quick Guide Feature Operation Check In 738 + room number Check Out 739 + room number 741+ room number + Status (1-4) 1 = Room Clean Room Clean Status 2 = Maid Required 3 = Maid in Room 4 = Inspection Required Toll Restriction Class 737 + room number + Class (01-15)

  • Page 5: Hotel Dss Console

    Hotel DSS Console The reception telephone can have a 64 button DSS console assigned that will show the status of the hotel room telephones (for example checked in, vacant, room clean). It will also show the status of other extensions (idle, busy, DND, Call forward). The bottom row of feature keys have the functions shown below.
  • Page 6 ON = A Message Waiting OFF = No messages Wake Up Call Status (IZ2 key lit on DSS console) ON = A Wake Up Call set OFF = No Wake Up Call set FLASH = Wake Up Call missed Check in/Out Status (IZ3 key lit on DSS console) ON = Checked In and Clean OFF = Checked Out (Clean and Available) FAST FLASH = Maid Required...

  • Page 7: Check In And Check Out

    Check In and Check Out When hotel room telephones are checked in their toll restriction class can be changed automatically by the system to allow the guest to make calls. To Check In a hotel room telephone: 1. Lift the handset. 2.

  • Page 8: Room Clean Status

    Room Clean Status You can use the DSS console lamps to indicate the status of the hotel room, commonly Clean (occupied or not), Maid Required, Maid in Room, Inspection Required. 1. Lift the handset. 2. Dial 741. 3. Dial the extension number of the room you want to set. 4.

  • Page 9: Toll Restriction

    Toll Restriction When a room is checked in the telephone can be given a different Toll Restriction class, this would usually have no restrictions. When the room is checked out it would typically have a fully restricted. This operation is automatic if setup in the system configuration. Changing Toll Restriction class while room is checked in The Toll Restriction class number can be changed for a room telephone when checked The Toll Restriction classes must be pre-defined in the system configuration, check...

  • Page 10: Wake Up Call

    Wake Up Call A Wake Up call is like an alarm clock for the guest. The guest can also set and cancel their own Wake Up calls. To set a Wake Up for a room: 1. Lift the handset. 2. Dial 733. 3.

  • Page 11: Room Status Printouts

    Room Status Printouts The system can have a printer connected to a CTA adapter (CTA adapter is installed in a keyphone) that can be used to printout the following reports. Room Status List Call Restriction List Do Not Disturb and Room Clean List Message Waiting List Wake Up Call List To have your printer output the Room Status Printout:...
  • Page 12 Do Not Disturb and Room Clean example DND and Clean Up Check -------- 11/04/2006 14:23 Do No Disturb Clean Up Check Message Waiting List example Message Service List -------- 11/04/2006 14:39 Wake Up Call List example Wake Up Call List -------- 11/04/2006 14:40 236 -14:50, 239 -07:30, 243 -06:45...

  • Page 13: Do Not Disturb

    Do Not Disturb You can set Do Not Disturb for a room telephone to prevent calls being made to the room telephone. The room telephone can also set/cancel Do Not Disturb, refer to Hotel Guest - Room Telephone Guide. To enable DND for a room telephone: 1.

  • Page 14: Message Waiting

    Message Waiting You can leave a Message Waiting indication (flashing lamp) for a guest. When the guest replies to the Message Waiting the system will automatically setup a call to the Reception telephone. To leave a Message Waiting: 1. Call the room telephone. There is no answer. 2.
  • Page 15 NEC Infrontia Ltd. 75 Swingbridge Road Loughborough Leicestershire LE11 5XJ England...

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