NEC XN120 Feature Manual page 35

Call Redirect
n Description
Call Redirect allows a system phone user to transfer a call to a pre-defined destination (such as an
operator, voice mail, or another extension) without answering the call. This can be useful if you are on
a call and another rings in to your extension. By pressing the Call Redirect key, the call is transferred,
allowing you to continue with your current call.
This feature works with the following types of calls:
Normal trunk call
·
DID
·
DISA
·
DIL
·
E&M
·
ICM
The following types of calls cannot be redirected with the feature:
·
Transferred
·
Department Group (all ring mode)
·
Door Box
·
Virtual Extension
Conditions
A) After pressing the Call Redirect key, the call will not recall the extension.
B) The pre-defined destination has to be an extension number or voice mail pilot number.
Default Setting
Disabled.
n Programming
Ø 15-07-01 : Programmable Function Keys
Ø 20-06-01 : Class of Service for Extensions
Ø 20-11-16 : Class of Service Options (Hold/Transfer Service) - Call Redirect
n Related Features
None
n Operation
To redirect a ringing call:
1. With an incoming call ringing your extension, press the Call Redirect key (Program 15-07 or SC
851: 49 + Destination Extension Number) without lifting the handset or pressing the CALL keys.
A confirmation tone is heard over the telephone's speaker.
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Features
Features Manual