Error Indications - Polycom VSX 3000 Administrator's Manual

Error Indications

Symptom
The System Information
screen shows "waiting" in
the IP Video Number field.
System displays a
message indicating network
congestion when placing an
ISDN call immediately after
starting the system.
The system displays a
message stating that there
are too many Global
Directory entries.
Low battery icon on the
screen.
Problem
The LAN is not working.
The DHCP server is not
available.
This can occur if the system
uses a PRI E1 network
interface module that is
connected to an Adtran
Atlas 800 Plus module.
After power on, the Adtran
module must complete
channel restarts before the
system can complete ISDN
calls.
The system's Global
Directory display is limited
to 4000 entries.
Low batteries in the remote
control.
Diagnostics and General Troubleshooting
Corrective action
Check the LAN connection.
Contact your network administrator.
Contact your network administrator to correct the
problem with the server or to assign a static IP
address.
Wait about three minutes and try the call again.
1. Go to System Information >
System Status, highlight Global Directories,
and press the Help button. The system lists
the Global Directory servers to which it is
registered, and the number of directory entries
from each.
2. Unregister the system from one or more of the
Global Directory servers.
Replace the batteries in the remote control with 3
AAA batteries.
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