Polycom VSX 3000 Administrator's Manual page 180

Administrator's Guide for the VSX Series
Symptom
Not enough volume during
a call.
Sound effects such as the
incoming call ring are too
loud or too soft.
You hear the incoming call
ring when you have set
sound effects volume to 0.
Audio sounds raspy in
ISDN calls.
You can hear yourself on
your system's monitor or
external audio system.
There is audio feedback
when a VCR is connected.
Startup music plays
through the built-in speaker
but not through the monitor
speakers.
7 - 24
Problem
The people at the far site
are too far from the
microphone.
The volume is set too low
on the system.
The volume is set too low
on the monitor.
The sound effects volume
is not set at desired level.
VSX 3000: The internal
ringer is enabled.
ISDN voice algorithm is
incorrect.
The far site microphone is
too close to the system's
audio speaker. (Far-site
systems with separate
microphones only)
The far site audio volume
may be too loud.
The monitor or external
audio system is connected
to the VCR audio output.
A single VCR is connected
so that it can play or record,
no tape is present, and
VCR - Far and Near Audio
or VCR Audio Out Always
On is selected.
The audio system or
monitor speakers are not
properly connected.
The monitor's volume is
turned all the way down.
Corrective action
Ask the people at the far site to move closer to the
microphone.
Turn up the volume using the remote control.
Turn up the volume on your monitor or external audio
system.
Adjust the sound effects volume on the Audio
Settings screen. If you do not want to hear sound
effects, set the volume to 0.
On the Audio Settings screen, clear the Enable
Internal Ringer option.
Go to System > Admin > Network > ISDN.
Change the ISDN Voice Algorithm selection (aLaw
or uLaw).
At the far site, make sure the microphone is placed
away from the system's audio speaker.
Turn down the audio volume at the far site.
Verify that all equipment is connected correctly
according to the manufacturer's instructions and the
setup sheet you received with the system.
Place a tape in the VCR.
Check audio connections and volume level on your
monitor.
Turn up the volume on the monitor.