Polycom VSX3000 Getting Started Manual
Vsx series
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Also See for VSX3000:
- Integrator's reference manual (418 pages) ,
- Administrator's manual (224 pages) ,
- Manual (23 pages)
Related Manuals for Polycom VSX3000
Summary of Contents for Polycom VSX3000
- Page 1 Getting Started Guide for the VSX Series Version 8.5 May 2006 Edition 3725-21286-008/A...
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Page 2: Trademark Information
UIDE FOR THE Trademark Information Polycom®, the Polycom logo design, and ViewStation® are registered trademarks of Polycom, Inc., and ImageShare™, PathNavigator™, People+Content™, PowerCam™, QSX™, SoundStation VTX 1000™, StereoSurround™, Visual Concert™, VS4000™, and VSX™ are trademarks of Polycom, Inc. in the United States and various other countries. -
Page 3: Table Of Contents
System Basics ... 1 Using the Remote Control ... 1 Getting More Information ... 3 Calling and Answering... 3 Answering a Video Call ... 3 Placing a Video Call ... 3 Ending a Video Call ... 5 Types of Video Calls You Can Make ... 6 Placing Audio-only Calls and Adding Audio-only Sites ... - Page 4 Enabling Dual Monitor Emulation ...44 Using Your VSX 3000 System as a Computer Monitor... 45 Video Conferencing Tips ... 46 Tips for Great Meetings...46 Tips for Great Video ...46 Tips for Great Audio ...47 Tips for Showing Content ...47 ERIES POLYCOM VIDEODOCUMENTATION...
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Page 5: System Basics
When you attend a meeting using the Polycom it’s very much like any other meeting you attend in a conference room. With a VSX system, you can meet with people anywhere in the world, without any travel required. You can also share information in calls using content sharing software, document cameras, VCRs, or DVDs. - Page 6 Enter a dot in an address Delete letters or numbers Enter letters or numbers; move the camera to a stored position Access the online help; see current system status while in a call POLYCOM VIDEODOCUMENTATION...
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Page 7: Getting More Information
To view help while you’re using the system, press control. For network questions, contact your system administrator. For system questions, contact Polycom Technical Support at www.polycom.com/support. The system prompts you to answer the calls manually. The system answers incoming calls automatically. - Page 8 10.11.12.13 (IP address) 2555 (extension) stereo.polycom.com (DNS name) Ascot Conference Room (system name) 19784444321 (ISDN number) settings depend on the type of call and your system’s configuration.
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Page 9: Ending A Video Call
2. Confirm that you want to end the call. If you don’t confirm that you want to hang up, the system disconnects the call automatically after 60 seconds. © Polycom, Inc. Call to place the call. Directory on the remote control. -
Page 10: Types Of Video Calls You Can Make
(E.164 address) of the far site. Enter the extension after the gateway number or wait until the gateway prompts you for the extension. ISDN Access code of the near-site gateway, the selected speed code, and the ISDN number of the far site. POLYCOM VIDEODOCUMENTATION... -
Page 11: Placing Audio-Only Calls And Adding Audio-Only Sites
To add an audio-only call after your video call connects: 1. Press 2. Select Add Call from the Hang Up screen. 3. Use the number buttons on the remote control to enter the telephone 4. Press 5. After the audio call connects, press ©... -
Page 12: Ending An Audio-Only Call
2. Select the audio-only site from the Hang Up screen to hang up the call. If the person on the telephone hangs up first, you need to disconnect the call from the VSX system, just as you would hang up a telephone receiver in a regular phone call. - Page 13 Move the slider to the right to close the privacy shutter, or to the left to open it. You can still make and receive calls when the shutter is closed, but the people at the far site cannot see you. © Polycom, Inc. Near or If you see this, you can control a...
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Page 14: Setting And Using Camera Presets
Select a video source such as a VCR or DVD player, a document camera, or an auxiliary camera. or far-site camera or other video source. The camera moves to the preset position for the camera or other video source. Near or Far to choose a near-site POLYCOM VIDEODOCUMENTATION... - Page 15 3. Press You cannot delete just one preset. Instead, override an existing preset with the new camera position. © Polycom, Inc. Preset on the remote control. Near or Press the arrow buttons on the remote control to move the camera up, down, to the left, or to the right.
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Page 16: Switching Between Full Screen Video And The Home Screen
PIP on the remote control to display the PIP on screen. While the PIP has a yellow border, press different corners of the screen. After a brief pause, the PIP border turns blue. Then, press turn the PIP off. PIP repeatedly to move it to PIP to POLYCOM VIDEODOCUMENTATION... - Page 17 PIP button on the remote control to scroll through the following screen layouts: The last layout viewed is used for the next call. © Polycom, Inc. PIP on the remote control to Camera and select the 1. Near and far sites, same size, side by side 2.
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Page 18: Enabling Automatic Camera Tracking (Powercam Plus Only)
UIDE FOR THE Enabling Automatic Camera Tracking (PowerCam Plus Only) If you are using a VSX 7000e or VSX 8000 with the Polycom PowerCam™ Plus camera, you can set the camera to automatically point to the person speaking or to move to the preset location that is closest to the speaker. Use this feature only if you expect the meeting participants to sit or remain somewhat stationary during the meeting. -
Page 19: Controlling What You Hear
To mute or unmute the microphone: For VSX set-top and component systems that use a Polycom microphone, you can also mute the call by pressing Muting the microphone does not mute audio from a VCR or DVD player being sent to the far site. -
Page 20: Showing Content And Video Sources
Polycom QSX. You can also show content without additional hardware using the software application called People+Content™ IP. If you have the Polycom People+Content IP option enabled on your VSX system and the software application installed on your computer, you can show content from any Windows XP or Windows 2000 computer that is connected to the network. - Page 21 2. Download and install the People+Content IP application from the Polycom Resource Center. To start showing content: 1. On the computer, start the Polycom People+Content IP application. 2. Enter the IP address of your video conferencing system and the meeting password, if one is set.
- Page 22 To set the resolution and refresh rate, go to your computer’s Display Control Panel. For more information about using the Visual Concert VSX device, see the Visual Concert VSX Quick Tips, available at www.polycom.com/videodocumentation. on the Visual Concert VSX, or press Camera on the remote control.
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Page 23: Using A Document Camera, Vcr, Or Dvd Player
3. Press To stop showing a document, object, videotape, or DVD in a call: 1. Press 2. Select the main camera. 3. Press © Polycom, Inc. Press on the Visual Concert VSX or press Camera on the remote control. content. -
Page 24: Working With Directory Entries
Paging through the list of names using Using the alphabet tabs to move through the directory and then scrolling to the name you want Directory on the remote control. available or offline. Up and Down Zoom In and Zoom Out POLYCOM VIDEODOCUMENTATION... - Page 25 5. Select Save to save the entry. 6. Enter a name for this entry as you want it to appear in the directory list. © Polycom, Inc. Enter this information… Name that will appear in the directory list and on incoming call messages.
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Page 26: Categorizing Directory Entries
ERIES Directory on the remote control. Directory on the remote control. Directory on the remote control. Back on the remote control to save the new group. Directory on the remote control. POLYCOM VIDEODOCUMENTATION... -
Page 27: Refreshing Global Directory Entries
2. Navigate to the red Polycom logo in the top right corner of the screen. If you do not see a red Polycom logo in the top right corner of the screen, your system is not registered with the Global Directory Server. Contact your system administrator for more information. -
Page 28: Including Multiple Sites In Calls
Note: IP and SIP cannot be used in the same call. Lets you add sites… Before the call begins, and during the call Before the call begins, and depending on the MCU and conference type, during the call POLYCOM VIDEODOCUMENTATION... -
Page 29: Placing A Multipoint Call
Placing a Multipoint Call How you place a multipoint call depends on whether you’re using the internal MCU option or an external MCU. If your organization uses Polycom’s PathNavigator feature to place multipoint calls. To place a multipoint call by adding sites to a call: 1. -
Page 30: Supplying A Password For External Mcu Calls
Press the remote control number buttons, using the text-entry method commonly used with cell phones. Press Keyboard to use the on-screen keyboard to enter characters. Home to save your change and return to the Place a Call screen. on the remote control, POLYCOM VIDEODOCUMENTATION... -
Page 31: About Multipoint Viewing Modes
Setting Auto Discussion Presentation Full Screen © Polycom, Inc. Description Allow the system to switch between Discussion and Presentation modes, based on the interaction between the sites. If more than one site is talking at the same time, the system uses Discussion mode so that all speakers can be seen. -
Page 32: Controlling How The System Answers Multipoint Calls
Allows chair control if… The call includes: VSX systems, ViewStation® EX, ViewStation FX, and VS4000™ systems connected by IP, ISDN, or both IP and ISDN Other systems connected by ISDN only Allowed by the external MCU POLYCOM VIDEODOCUMENTATION... - Page 33 5. Select a site from the list and then use the controls in the web interface to perform one of these actions: If you are… Chair controller Participant © Polycom, Inc. NCLUDING You can do this… Pass chair controls to the selected site. View the selected site’s video. This remains in effect until you choose Stop Viewing Site or you release chair control.
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Page 34: Changing The Way Calls Are Answered
To prevent incoming callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls. ERIES screen. in the lower right corner of the in the lower right POLYCOM VIDEODOCUMENTATION... -
Page 35: Muting Automatically Answered Calls
4. If you want to automatically answer incoming multipoint calls, scroll to 5. Press If you have a VSX 3000 system that you are using as your computer monitor, Polycom recommends that you set up the system so that you have to answer calls manually. -
Page 36: Scheduling Calls
To view scheduled calls in the calendar: 1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Calendar from the Utilities screen. Dates with scheduled calls are marked in the calendar with a small green triangle. POLYCOM VIDEODOCUMENTATION... -
Page 37: Using The Soundstation Vtx 1000 Conference Phone In Video Calls
2. On the conference phone, enter the number of the site you want to Use the SoundStation VTX 1000 conference phone to make volume adjustments after adding an audio-only site to a video call. © Polycom, Inc. SING THE OUND The ISDN number (for example, 19784444321) of the VSX system The IP address (for example, 10.11.12.13) of the VSX system... -
Page 38: Muting The Audio In A Call That Includes A Soundstation Vtx Conference Phone
SoundStation VTX conference phones are used as microphones for the video call. ERIES Do one of the following: Press the Mute button on the conference phone. Press Mute on the remote control. site’s conference phone. the conference phone. POLYCOM VIDEODOCUMENTATION... -
Page 39: Ending A Call
Even if you hang up the video call or the audio-only site hangs up, you still need to hang up the audio-only call from your system. If you do not disconnect the audio-only call from the VSX system, you will hear a tone from the telephone through the conference. © Polycom, Inc. -
Page 40: Using Avaya Network Features With Video Calls
The call connects both audio and video between the local system and the second far-site system. The first far-site system is still on hold. connected in a call with audio and video, if the capabilities are present. POLYCOM VIDEODOCUMENTATION... -
Page 41: Using Microsoft Lcs Features With Video Calls
2. Log in to the application using the VSX system SIP account information. 3. Use the application to add or remove contacts for the VSX system. © Polycom, Inc. on the VSX system remote control to access the tone pad. -
Page 42: Viewing Microsoft Lcs Contact Status
Powered on but not available to take calls for one of the following reasons: The system has reached its maximum limit for incoming calls. The system is set to I am Busy or Do Not Disturb. Powered off. POLYCOM VIDEODOCUMENTATION... -
Page 43: Viewing A Stream
4. If prompted, enter the user name and password provided by the To stop viewing the streaming conference: © Polycom, Inc. Install the QuickTime player on your computer. Obtain the IP address of the video conferencing system and the password (if any) from the conference organizer. -
Page 44: Customizing Your Workspace
1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select ERIES option. Home to save your change and return to the Place a Call screen. Next to see more settings. to enable the POLYCOM VIDEODOCUMENTATION... -
Page 45: Displaying The Far Site's Name When The Call Connects
1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select 4. Scroll to Far Site Name Display Time, press 5. Press © Polycom, Inc. , and select one of these settings: Select this setting… To show the PIP… Camera When you press any of the camera control buttons. -
Page 46: Hearing Audio Confirmation When You Dial
Home to save your change and return to the Place a Call screen. control to enable the option. Home to save your change and return to the Place a Call screen. on the remote on the remote POLYCOM VIDEODOCUMENTATION... -
Page 47: Setting Camera Brightness (Vsx 3000 Only)
2. Select User Settings from the System screen. 3. Select 4. Scroll to Color Scheme, press 5. Press © Polycom, Inc. select the brightness level. Home to save your change and return to the Place a Call screen. Next to see more settings. -
Page 48: Enabling Dual Monitor Emulation
There are several different views available with Dual Monitor Emulation. To change the view, press ERIES Next to see more settings. control to enable the option. Home to save your change and return to the Place a Call screen. PIP on the remote control. on the remote POLYCOM VIDEODOCUMENTATION... -
Page 49: Using Your Vsx 3000 System As A Computer Monitor
VSX 3000 system. 2. Press the Input button on the front of the VSX 3000 system to toggle between displaying content from the computer and showing video from the video conferencing system. © Polycom, Inc. VSX 3000 S SING YSTEM AS A... -
Page 50: Video Conferencing Tips
1. When you hear a ring, press the Input button on the front of the 2. Press If you use the VSX 3000 system as your computer monitor, Polycom recommends that you set up the system so that calls must be answered manually. This ensures that callers do not unexpectedly see or hear you at your desk. -
Page 51: Tips For Great Audio
Check that your computer has the application you need to show your documents, such as Microsoft® PowerPoint, Project, or Word. For a smoother presentation, be sure your file, videotape, or DVD is ready to show. Test it before you start the video call. © Polycom, Inc. IDEO ONFERENCING...