Polycom VSX 3000 Administrator's Manual page 160

Administrator's Guide for the VSX Series
Status Tools
Diagnostic Tool
Content Statistics screen
Displays content format, data rate,
frame rate, and packet loss for the
call in progress. Also provides
information about the far site
systems.
Call Detail Report screen
Displays the current Call Detail
Report (CDR) and provides access
to the archived CDR.
Network Tools
Diagnostic Tool
Near End Loop test
Tests whether your system is able
to make IP calls successfully.
Monitor 1 displays the video and
plays the audio that would be sent
to the far site in a call.
This test is not available when you
are in a call.
PING test
Tests whether the system can
establish contact with a far-site IP
address that you specify.
7 - 4
In the system's user interface
1. On the Diagnostics screen,
select Call Statistics.
2. Select three times to go to
the Content Statistics screen.
Not available.
For more information about this screen, see
page 6-4.
In the system's user interface
1. On the Diagnostics screen,
select Network.
2. Select Near End Loop to start
the test.
3. Press any button on the remote
control to stop the test.
1. On the Diagnostics screen,
select Network > PING.
2. Enter the IP address that you
wish to test.
3. Select Start.
If the test is successful, the
VSX system displays a
message indicating that the IP
address under test is available.
In the VSX Web
Not available.
Select Utilities > Call Detail
Report.
Call Detail Report (CDR)
In the VSX Web
1. Select Diagnostics > Network
> Near End Loop.
2. Click Near End Loop to start
the test.
3. Click Near End Loop again to
end the test.
1. Select Diagnostics > Network
> PING.
2. Enter the IP address that you
wish to test.
3. Click the PING icon.
If the test is successful, the
VSX system displays a
message indicating that the IP
address under test is available.
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